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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,866 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,866 reviews

October 27, 2020

Shawn lopes got me into the jeep I wanted and gave me a fair trade value for mine. Would highly recommend him to anyone. Top notch dealer with a top notch salesman. More

by Tannerhudgins62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Oct 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the fantastic feedback, Tanner! We will be sure to share your compliments with Shawn. Your recommendation of him is truly appreciated; congratulations on your new Jeep!

October 27, 2020

Custom ordered a 2021 jeep Gladiator Diesel and received great care and service from all involved. Second vehicle purchased working with Shawn and have them doing all my servicing. More

by RESCUE431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes, Danny Clum, Chris Gabehart
Oct 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and with the help of our team, especially Shawn! We value your business and we look forward to any future visits!

October 27, 2020

Worked with Matthew beard on a specialty vehicle mustang GT. Matt was helpful and very accommodating. Very nice car! I visited the dealer several times and they allowed me time to make my decision More

by Robg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Oct 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful review, Rob! We are glad to see that Matt's outstanding service helped you create the perfect Mustang GT! Congratulations on your purchase; please come back at any time.

October 26, 2020

Low key no pressure atmosphere.Chase Vancelette was very Low key no pressure atmosphere. Chase Vancelette was very helpful and answered all our questions. He went out of his way to find us the vehicle we we More

by mike p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Oct 27, 2020 -

Cross Chrysler Jeep Fiat responded

Mike, thank you for taking the time to write a review! We're glad to hear Chase was able to help you find a great vehicle and was able to make your overall experience at our dealership pressure-free. If you ever need help with your new ride, feel free to give us a call!

October 25, 2020

We would like to make a huge shout out to Chris Gabehart! Chris went above and beyond to help me make the purchase of this beautiful 2020 Jeep Gladiator a reality! He answered all my crazy calls/text and ans More

by Tiffany.Dominey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Oct 25, 2020 -

Cross Chrysler Jeep Fiat responded

Congrats on your 2020 Jeep Gladiator, Tiffany! We will be sure to thank Chris for providing you with excellent service. We look forward to working with you again!

October 24, 2020

We had an excellent experience working with Shawn to get the deal all prepared and worked out over the phone. Once we got into town everything went just as smoothly and all expectations we well exceeded wit More

by Leibreichb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt ward, Shawn Lopes
Oct 25, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for taking a moment of your day to share what a positive experience you had with Shawn. Congratulations on the Jeep and happy driving. See you next time!

October 22, 2020

The customer service experience was out of this world. I'm working overseas and saw a Jeep I just had to have and I called in and was connected with Shawn. We ironed everything out and made a deal. I had More

by ajcris96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Shawn Lopes
Oct 22, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for the kind words! Congratulations on your new Jeep! We'll be sure to share your compliments with Shawn and our team. We hope you have a wonderful day.

October 19, 2020

I was very please with my seller Shawn. He gave me good information. Awesome job! He kept searching until he found what I was looking for! More

by Dworthington0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Oct 20, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Shawn. We appreciate your business!

October 15, 2020

Shawn made sure that we had our options and we got what we wanted, and couldn't be happier. He was polite and didn't pressure us into something else More

by Jrmb4000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Shawn Lopes
Oct 15, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thanks for the kind words with Shawn! We hope to see you again!

October 14, 2020

Chase was great! We had been looking for about a month and saw what we wanted online. We took a chance, and drove 2+ hours - best idea ever!! Great service. It was a very busy day, but Chase took the t More

by Kelly and Albert Byrns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Oct 14, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful review, Kelly and Albert! We can't wait to let Chase know that his exceptional service made such a positive impression on you. You are so welcome; we hope you'll consider us again in the future.

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