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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,864 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,864 reviews

February 08, 2021

Great people great service. I will highly recommend them. Shawn Lopes was my salesman. He is very knowledgeable and helpful. No pressure games here. Just help. More

by icewanda619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Feb 09, 2021 -

Cross Chrysler Jeep Fiat responded

Thanks for your strong recommendation for Shawn and our team. We're always happy to help you out at Cross Chrysler Jeep Fiat. If there is anything else we can assist with, please do not hesitate to reach out!

February 07, 2021

Wonderful pleasing experience.this is my third purchase from cross Jeep. Always a pleasure to do business with. Financing and sale was a breeze.as always very pleased. More

by GTennyson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Chris Gabehart
Feb 08, 2021 -

Cross Chrysler Jeep Fiat responded

We are super happy to see your satisfaction at Cross Chrysler Jeep FIAT. Thank you for choosing to work with your team for your vehicle needs. Take care!

February 06, 2021

Cross motors has the nations best Jeep selection anywhere, they are constantly working to be different than all the rest. They keep a vast inventory from off road extreme vehicles, classics, America More

by LOUISVILLEMECHANICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Matthew Beard
Feb 07, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the kind review! We are glad to know that you enjoy our Jeep selection. Please let us know if we can be of any further assistance here at Cross Chrysler Jeep Fiat.

February 01, 2021

We always have a great experience at Cross! 3rd vehicle we’ve bought from this dealership and we’ll definitely go back! Shawn welcomed us, showed us what we were looking for, no pressure and straight to th More

by Scmyers13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 02, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for choosing Cross Chrysler Jeep Fiat for your vehicle needs. We're super happy to know everything has been as pain-free as possible. If there is anything further we can be of assistance with, please do not hesitate to reach out. Congratulations and happy driving!

January 27, 2021

I had a fantastic experience. Was absolutely first class. Shawn (my salesperson) was exceptionally knowledgeable and personable. I couldn't recommend Cross Jeep and Shawn more. More

by cjennings1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jan 27, 2021 -

Cross Chrysler Jeep Fiat responded

Cj, thanks for taking the time to share your fantastic car-buying experience with Shawn! We hope you continue to love your new ride, and we are looking forward to taking care of your auto needs in the future.

January 26, 2021

Great experience! Our salesman BJ was great! Very knowledgeable, honest and helpful. Prices are fair, atmosphere was relaxed. Experience was smooth and easy. Would highly recommend, go talk to BJ! More

by gmaugspurger23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ
Jan 27, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a positive review. We're happy to learn that BJ was able to help you find a great vehicle and was able to make the overall experience at our dealership smooth and easy. If you ever need help with your new ride, feel free to give us a call here at Cross Chrysler Jeep FIAT!

January 25, 2021

They have a good selection of Jeep’s. Have a good team. I worked with Shawn Lopes, he was awesome. Very knowledgeable and good guy. The vehicles are clean and ready to drive off the lot when you purchase, un More

by Jeepguy2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jan 26, 2021 -

Cross Chrysler Jeep Fiat responded

Hi, thank you for taking the time to write a review! We are glad to hear James and Shawn were able to help you find a great vehicle and were able to make your overall experience at our dealership awesome. If you ever need help with your new Jeep, feel free to give us a call!

January 24, 2021

They lied to me after I drove 200 miles there and back home with the vehicle. I would never drove that far if I knew I would have to bring it back. When I did return the car. The managers tried to make me More

by martavius.jacksontn
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Lopes
Jan 21, 2021 -

Cross Chrysler Jeep Fiat responded

Thanks for the positive review! We are glad to hear Shawn and James were able to help you find a great ride and were able to make your overall experience at our dealership fast and painless. If you ever need help with your new ride, feel free to give us a call!

January 23, 2021

The service staff was so friendly and knowledgeable. The service was fast and I got my car back in a few hours. They were great! More

by Upms2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison, Kelsi Ferguson
Jan 23, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your kind comments for our service staff. Our Service Department is always happy to help you out at Cross Chrysler Jeep Fiat! Feel free to reach out to us if we can ever do anything else. We hope you have a wonderful day!

January 22, 2021

Iam please to say that my experience dealing with cross was the best time I ever had buying any vehicle, very injoyabl so much so I bought the jeep that I test drove. Thanks again, sincerely Don More

by dont.maddox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ. Sales , Matt Ward, Kevin Turner, James Holfinger
Jan 23, 2021 -

Cross Chrysler Jeep Fiat responded

Glad to see that you enjoyed your time with us! We look forward to seeing you at Cross Chrysler Jeep Fiat in the future!

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