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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,864 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,864 reviews

February 27, 2021

Fantastic service from an extremely personable and dedicated salesman! Will buy my next keep here. Marcus was great and worked really had to ensure I was happy More

by rawlingsbliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 28, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for taking the time to share your fantastic experience at Cross Chrysler Jeep FIAT. We are thrilled to see your happiness and look forward helping you out next time. Take care and see you then!

February 25, 2021

I Recently purchased a vehicle over the telephone from sales rep. Shawn Lopes of Cross Motors Corp . Louisville , Ky and everything he told me about the car was just as he had described it to me before More

by hightechdeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 26, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us and with the help of our Sales Department, especially Shawn who provided amazing customer service. We hope that you will continue to visit us at Cross Chrysler Jeep FIAT and if there is anything else we can do for you please let us know!

February 22, 2021

Shawn Lopes was very helpful and informative while my husband and I were looking for our new truck. Would definitely recommend Cross Chrysler Jeep Fiat to my friends and family. More

by jessicalyn081585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Feb 23, 2021 -

Cross Chrysler Jeep Fiat responded

Jessica, thanks for this excellent review! Congratulations on your new truck! Please do not hesitate to reach out to us, when we can work with you down the road at Cross Chrysler Jeep FIAT.

February 20, 2021

Great dealership! Fast and honest. Great prices and great people. Highly recommend Cross Jeep. Ask for BJ he’ll get you the Jeep that you’ve always wanted! More

by HailState05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ
Feb 21, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the excellent review! We are pleased to learn that you found the Cross Chrysler Jeep FIAT team to be trustworthy and that we have earned your recommendation. You are welcome back at any time.

February 19, 2021

We were looking for a Jeep for my wife. Stumbled onto the Cross Jeep Dealership and their website. Found the perfect Jeep and did the entire deal over the phone thanks to the help of Shawn Lopes, Matt Ward a More

by billjjacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Matt Ward, Matty Ward, Jon Cross, Shawn Lopes
Feb 20, 2021 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you for the five-star review! We're glad to hear about your experience with Shawn, Matt, and Chris. It was a pleasure working with you. Congratulations to you and your wife on your new Jeep! If there is anything else we can assist you with, please let us know.

February 14, 2021

Everyone at cross is nothing but helpful. Their service is above and beyond. Been buying vehicles here for years and have never been disappointed. One stop shop! More

by 1shotkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Matthew Beard, Ryan Garvey, Tyler Morrison, James Holfinger
Feb 15, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the review for our staff at Cross Chrysler Jeep Fiat! We're so glad you came to work with us, and we're even more pleased to learn how well our team addressed your needs.

February 14, 2021

Wonderful experience. BJ in particular was very knowledgeable, engaging and helpful. Would recommend to anyone. Great value, quality vehicles and friendly people! We are thrilled with our new More

by Cmussler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ
Feb 15, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share what a wonderful experience you had at Cross Chrysler Jeep Fiat purchasing your new Jeep Grand Cherokee! We're super happy to know we could help you out and we hope you have a wonderful day!

February 13, 2021

This dealer and Matt Beard went above and beyond for me!! Wonderful customer service and knowledgeable staff. I could not have asked for better service and I highly recommend. More

by KMcGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
Feb 14, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you! We take our reviews seriously and are delighted to learn about your visit at Cross Chrysler Jeep Fiat. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

February 12, 2021

very friendly, he called every time for let me know how was everything going woth my car, explian to me the problem, and treated me well More

by gemamontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Feb 13, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for visiting Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed a friendly experience. Let us know if there is anything else we can help you with. We look forward to working with you again!

February 09, 2021

Marcus and James were great to work with. Everything went smoothly and they made the entire process very easy. Best experience I’ve ever had at a dealership when buying a vehicle. Chauncey got my truck prote More

by Kody D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, Chauncey, James Holfinger
Feb 10, 2021 -

Cross Chrysler Jeep Fiat responded

Kody, thanks for the positive review! We are glad to hear Marcus, James, and Chauncey went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to enjoy your new truck! Please do not hesitate to reach out to us when we can work with you down the road!

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