
Cross Chrysler Jeep Fiat
Louisville, KY
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Professional,,, i was greeted at the front door by my sales associate, Mr Marcus Rothell,, we had spoken on the phone 2 days earlier, he had the deal “done “ at the time of my visit, and I was out the do sales associate, Mr Marcus Rothell,, we had spoken on the phone 2 days earlier, he had the deal “done “ at the time of my visit, and I was out the door within 2 hours, driving my 2021 Jeep Cherokee Latitude. I couldn’t be happier with the vehicle, or how Marcus treated me throughout the entire process.. all of my questions were answered in a polite and friendly manner,,, i easily give Marcus a 5 star rating,,, More
Just want to say what an organization. We dealt with David Figg and what an excellent job he did. Everyone what friendly and helpful thru out the whole process. Looking forward to deal again in the futu David Figg and what an excellent job he did. Everyone what friendly and helpful thru out the whole process. Looking forward to deal again in the future More
I dealt specifically with Shawn Lopes but was very impressed with the staff in general. They made me feel welcome and cared for. I just bought my first car from them through Shawn Lopes and I couldn't impressed with the staff in general. They made me feel welcome and cared for. I just bought my first car from them through Shawn Lopes and I couldn't be happier. I had a lot of questions, given I'd never purchased a car, and Shawn made my experience effortless. He answered all my questions thoroughly and gave me excellent advice. He was so kind and welcomed any questions or concerns I had. He definitely went above and beyond. I will be recommending Shawn and Cross Chrysler Jeep Fiat to others. More
We just bought our 3rd Jeep from Matthew Beard. He is very professional, very knowledgeable, and makes the entire process very easy. We highly recommend him! very professional, very knowledgeable, and makes the entire process very easy. We highly recommend him! More
We had an amazing experience dealing with the Cross team our salesman Marcus took great care of us and everyone was super friendly to work with I would highly recommend this dealership to anyone our salesman Marcus took great care of us and everyone was super friendly to work with I would highly recommend this dealership to anyone More
Marcus was great! He helped us find exactly what we were looking for. Would recommend! We were in and out so quick. We’re loving our new car! looking for. Would recommend! We were in and out so quick. We’re loving our new car! More
Had a great experience yesterday with David Figg. Was very knowledgeable and answered all my questions and gave me a fair deal! Thanks for the Jeep guys ! Don Harber very knowledgeable and answered all my questions and gave me a fair deal! Thanks for the Jeep guys ! Don Harber More
Experience and customer service is exceptional. Kevin Turner is professional and personable. He always goes above and beyond to ensure customers are pleased. It is the primary reason I return for service Turner is professional and personable. He always goes above and beyond to ensure customers are pleased. It is the primary reason I return for service. More
Very nice.. No pressure. Everybody is very straight forward and the buying process was very smooth. There was no hidden fees. No surprises.. I was very satisfied with my experience. Marcus, good job! forward and the buying process was very smooth. There was no hidden fees. No surprises.. I was very satisfied with my experience. Marcus, good job! More
We had a great experience with everyone that we dealt with. Our salesman was a pleasure to work with and was very informative and helpful. Financing is usually a hassle at dealerships but we were in and with. Our salesman was a pleasure to work with and was very informative and helpful. Financing is usually a hassle at dealerships but we were in and out in no time. Would highly recommend to anyone. More