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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,864 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,864 reviews

March 29, 2021

I have been looking at a couple of dealerships and was very impressed with Evan Cambron, he was patient and not too pushy. I will be coming back to make a purchase. More

by missyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Cambron
Mar 30, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the fantastic feedback of Evan, Missy! We will be sure to pass along your kind words. Cross Chrysler Jeep FIAT looks forward to working with you when you are ready.

March 28, 2021

BJ Cornell did a great job helping me get my brand new Jeep Grand Cherokee! He was very kind and answered all question we had! Definitely recommend! More

by kcoke24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ, Cornell
Mar 29, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for the kind words! We'll be sure to pass them on to BJ. Enjoy your Jeep Grand Cherokee!

March 27, 2021

Marcus Rothell was great and honest! He was very helpful and patient! The process took awhile but he did his thing and got us out! The process took awhile, so Marcus bought us lunch! Thank you Marcus! Go bu More

by Tyjaequarles12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Rothell
Mar 28, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your nice feedback for Marcus at Cross Chrysler Jeep FIAT. He is an excellent team member. Congratulations on your car and happy driving!

March 26, 2021

Spectacular! Being from Wisconsin and searching a long distance for a specific van, I know the price for me might be different than the price for someone from that state. A couple dealerships wouldn't eve More

by Packer Report
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Maupin, Matt Ward, Matt Ward
Mar 26, 2021 -

Cross Chrysler Jeep Fiat responded

It sounds like you had the perfect experience from start to finish at Cross Chrysler Jeep FIAT, which makes us very happy! Thank you for taking the time to write a review and mentioning Joel, Chris, and Matt; we will be sure to pass along your kind comments to them and the rest of our team. We are thrilled to learn you didn't feel any pressure and our team went above and beyond to make sure you left in the vehicle you wanted. Please feel free to reach out to us if we can assist you with any future automotive needs.

March 26, 2021

Awesome and courteous salesman. So friendly and knowledgeable about every car we looked at. Will definitely recommend purchasing a vehicle from here. Great prices and not pushy More

by Ggayetty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Cambron
Mar 27, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for visiting Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed friendly and knowledgeable service. We look forward to working with you again!

March 26, 2021

Friendly and courteous. Very helpful and knowledgeable. Large selection to choose from. Employees were not pushy. Finance dept was helpful and quick, and explained everything. More

by wtownsend1511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Mar 28, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking a moment of your day to share the positive experience you had at Cross Chrysler Jeep FIAT, especially with our Finance Department. We are super happy to learn of your satisfaction. If there is anything further we can be of assistance with, please do not hesitate to reach out to our team.

March 22, 2021

I recently purchased a 2021 Rubicon at Cross Chrysler, Jeep, & Fiat. I wanted a Jeep and wasn’t sure which model would fit my lifestyle. I asked several different members of the Cross team about Jeeps was More

by Greyhoundteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger, finance , Jon Cross, Shawn Lopes, Tyler Morrison
Mar 23, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are delighted to know that you had a good car-buying experience with us and with the help of our Sales Department. We value your business at Cross Chrysler Jeep FIAT, and we look forward to any future visits!

March 19, 2021

Service was great. Showed me cars and let me test drive the ones I wanted. Even in the pouring down rain. Would send everybody here for a new Jeep. More

by Josh071585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Mar 20, 2021 -

Cross Chrysler Jeep Fiat responded

We're happy you enjoyed your experience here at Cross Chrysler Jeep Fiat! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2021

Staff was friendly and easy to work with. Got a reasonable deal on my purchase and trade in value. Responded to questions quickly, even after purchase. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gass, Shawn Lopes
Mar 17, 2021 -

Cross Chrysler Jeep Fiat responded

Jason, thank you for the positive review and rating! We are happy to know that our team was friendly and easy to work with and we hope that you will continue to visit us at Cross Chrysler Jeep FIAT!

March 16, 2021

Online purchase of my vw bug convertable. It was safe and honest. I live out of state and was not sure. Shawn made it very easy. Thank you More

by Tiffanisinclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Mar 17, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful feedback! We are delighted to know that you had a good online car-buying experience with our Sales Department and to know that Shawn was extra helpful. We value your business at Cross Chrysler Jeep FIAT!

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