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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,865 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,865 reviews

April 16, 2021

Our salesman, Chase, was amazing! He made the process of getting my wife’s Jeep so easy! Had paperwork ready so I could sign everything on my lunch break, and had the Jeep detailed and ready when my wife g More

by Bdmattingly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Apr 17, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a review. We set high expectations for ourselves so it's gratifying to see you had such a positive car buying experience with us. Please let us know if we can be of any further assistance. Safe travels!

April 16, 2021

Chase did an awesome job making sure I was happy with my purchase. From running back and forth to get keys to answering all of my questions and being super responsive without being pushy. Excellent experien More

by ashley k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Chase Vancelette
Apr 17, 2021 -

Cross Chrysler Jeep Fiat responded

We appreciate your review and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 12, 2021

Evan and Chris were awesome, They worked with us thru the entire process and since we were out of town made things easy for us. More

by Kncsn
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, Evan Cambron
Apr 13, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful feedback! We are delighted to know that you had a good experience with our team, especially Evan and Chris. We value your business at Cross Chrysler Jeep FIAT!

April 12, 2021

Cross is amazing! Shawn Lopes is the best! He answered my questions and was very knowledgeable about Jeeps. He went above and beyond to make my car buying experience WONDERFUL! I have bought many cars before More

by slbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 13, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are delighted to know that you had a good car-buying experience with our Sales Department, especially Shawn. We value your business at Cross Chrysler Jeep FIAT, and we hope that you enjoy your 2021 Jeep 4XE!

April 11, 2021

Shawn slopes helped me find the perfect car at a decent price! Even helped hook everything needed together as it was raining! Very friendly! Recommend! More

by Sydney.vanhecke00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 12, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department, especially Shawn! We are always here to help at Cross Chrysler Jeep FIAT!

April 06, 2021

Had a really good experience with Shawn L. Most important - it was fast, and there were no hidden fees or add-Ons. I’ve seen other dealers try to sneak stuff past buyers, but these guys just sold me a Jeep s More

by Jason_L_502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 07, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and to know that Shawn was helpful. We appreciate your loyalty and we hope that you will continue to visit us at Cross Chrysler Jeep FIAT. Enjoy your Jeep!

April 01, 2021

Thank you Evan Cambron for the great service. It's so nice to work with someone that is so friendly and knowledgeable about the types of cars I'm considering buying. I'll be seeing you in the near future More

by 34bearfanxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Cambron
Apr 02, 2021 -

Cross Chrysler Jeep Fiat responded

Hi! Thanks for your shout-out and great feedback about our Sales Team at Cross Chrysler Jeep Fiat. The more we know, the better we can help our customers. Ride the wind in your new car and see you soon!

March 31, 2021

This dealership was awesome. The purchase of my new 2021 Jeep gladiator Mojave couldn’t have Gone any Simpler. Thanks Matthew Beard for making this process go seamlessly!! More

by Kmk40213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Matthew Beard
Apr 01, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Department and with the help of Matthew! We value your business at Cross Chrysler Jeep FIAT, and we hope that you enjoy your 2021 Jeep Gladiator Mojave!

March 30, 2021

Looking for Jeep and Cross had what I was looking for. Purchased Jeep. After couple of test drives found the Jeep to ride better then my old Jeep. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B J Cornell - Sales
Jun 14, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your positive comments about Cross Chrysler Jeep FIAT, Steve! We appreciate your feedback! We hope you have a great day!

March 30, 2021

Several family members have purchased Jeeps from Chase Vancelette. I was in the market for a used Camry. I contacted Chase and he was able to find me the exact car that I wanted within my price range. Cha More

by Cascombs
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Mar 30, 2021 -

Cross Chrysler Jeep Fiat responded

Hi! We're so glad that your family's experiences helped you to give our Sales Team at Cross Chrysler Jeep Fiat a try. We definitely aim to create the kind of experiences that make our customers feel good about sharing them with others. We also appreciate your shout-out. Enjoy your new used Toyota Camry!

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