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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,866 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,866 reviews

June 02, 2021

Shawn Lopes was the best car salesman I have ever encountered. He took the time to sit down and understand exactly what type of vehicle we were looking for and the price range that was manageable for More

by Trish10041983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jun 04, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful review, Trish! We are glad to know that you had an amazing experience at our Sales Department. It was a pleasure to serve you and we hope to see you again at Cross Chrysler Jeep Fiat.

June 01, 2021

Our salesperson BJ was great. He walked us through everything with the Jeep and explained how to operate all the buttons. Before leaving my phone was paired to the Jeep and I knew how to add contacts More

by Bkselch
Recommend Dealer
Yes
Employees Worked With
James Holfinger
Jun 02, 2021 -

Cross Chrysler Jeep Fiat responded

Hey, we will pass along the review to BJ. Thanks for your business here at Cross Chrysler Jeep FIAT! Enjoy the new Jeep.

May 31, 2021

Kevin Turner did a great job! Especially with communication. He provided multiple updates while truck was being diagnosed and fixed. Truck was completed in a very reasonable about of time. Tha More

by coryb29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Jun 01, 2021 -

Cross Chrysler Jeep Fiat responded

Cory, Thank you for taking the time to share your experience working with Kevin! We are glad to hear you are happy with all the repairs. Please come back and see us at Cross Chrysler Jeep FIAT if we can assist you further.

May 31, 2021

Quick and easy to deal with would recommend to anyone looking for a new/used car. We drove 3 hours to work with them as they negotiated the deal over the phone and made the transaction seamless. More

by Jestep0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chris Gabehart
Jun 01, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the 5-star rating. Cross Chrysler Jeep FIAT appreciates your business. We are glad your experience was a wonderful one. Safe travels.

May 28, 2021

I really enjoyed working with everyone at the dealership. They answered all my questions. Chris and Marcus were exceptionally helpful. Will recommend Cross to others. More

by Mark Matheny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gass and Marcus
May 29, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave this wonderful review! We're so glad that our staff provided you with a positive experience! We really appreciate your business, and look forward to seeing you again on your next visit! Safe travels!

May 27, 2021

I've had positive experiences at this dealership. They seem to be very helpful. I brought the Jeep in for a tire rotation and oil change. All went well. More

by Susandaley1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
May 28, 2021 -

Cross Chrysler Jeep Fiat responded

Susan, thank you for taking the time to share your positive experience with Kevin in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Cross Chrysler Jeep FIAT.

May 27, 2021

Shawn Lopes, and James Holfinger, provided a professional, courteous, and relaxing experience. Their urgency and attention to detail helped the buying process. Thank you Shawn and James. More

by yaser.makram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
May 28, 2021 -

Cross Chrysler Jeep Fiat responded

Makram, thank you for taking the time to mention James and Shawn! We appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs for years to come at Cross Chrysler Jeep FIAT.

May 27, 2021

Shawn Lopes was who I worked with & he was great. He got me exactly what I wanted for a price I could afford. And he got me a great deal on my trade. Customer for life! More

by Stephanie C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
May 28, 2021 -

Cross Chrysler Jeep Fiat responded

Hi Stephanie, thank you for taking the time to share your great experience with Shawn! We hope you enjoy your new vehicle! We are looking forward to working with you again at Cross Chrysler Jeep FIAT.

May 26, 2021

This was my 2nd purchase from Cross Jeep and I am beyond happy. A special thanks to my salesman both times, Chris Gabehart. He is a great guy that you can trust completely. Thanks again Chris and Cross! More

by Kimdd57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
May 28, 2021 -

Cross Chrysler Jeep Fiat responded

Kim, thank you for taking the time to write about your experience at our dealership. We're glad to hear you consistently leave our dealership pleased with the high level of customer service and attentiveness you received with Chris. We hope you continue to love your 2nd purchase, and we look forward to working with you both in the future at Cross Chrysler Jeep FIAT.

May 25, 2021

We had a great experience with Chase. He was very knowledgeable and helped us pick the best option for my family. We will be back for our next vehicle. Highly recommend. More

by tonykeith32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
May 25, 2021 -

Cross Chrysler Jeep Fiat responded

Tony, we're happy you found Chase to be so helpful and knowledgeable during your experience here at Cross Chrysler Jeep FIAT! Thank you for the recommendation and we look forward to seeing you again!

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