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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,866 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,866 reviews

June 19, 2021

Chase and the rest of the team went being expectations to put me in the vehicle I wanted. Above and beyond service!! They have earned a life long customer. More

by chadalvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Matt Ward, Chase Vancelette
Jun 20, 2021 -

Cross Chrysler Jeep Fiat responded

Hi, we set high expectations for ourselves so it’s gratifying to learn you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 19, 2021

This was our second time purchasing a vehicle from the dealership and had a great experience both times. They provided excellent customer service and I would highly recommend this dealership. More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Jun 20, 2021 -

Cross Chrysler Jeep Fiat responded

We always strive to provide top-quality service to every guest, and are pleased to learn that you enjoyed your experience here at Cross Chrysler Jeep FIAT! Please don't hesitate to reach out to us if there's anything more we can do!

June 15, 2021

Went in after totaling my jeep compass and bought a new Jeep Cherokee. Chris Gabehart was my sales person and he was amazing. He knew I did not feel good after my wreck and he made it as painless as possib More

by Tcuevas007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Jun 16, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to write a positive review! We are glad to hear Chris was able to help you find a great Jeep Cherokee and was able to make your overall experience at our dealership painless and amazing. If you ever need help with your new Jeep Cherokee, feel free to give us a call at Cross Chrysler Jeep FIAT.

June 12, 2021

Great if you want a Wrangler go there!! Best selection and staff. Second time was an even better experience, the financing was better as well this time, not as pushy as the last person. More

by Vash028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin BJ Cornell, Matt Ward
Jun 14, 2021 -

Cross Chrysler Jeep Fiat responded

We always love to learn from repeat customers, on their experiences here at Cross Chrysler Jeep FIAT. Thank you, for your loyal business and enjoy your new ride!

June 11, 2021

Best/easiest car purchase we ever made. We are return customers for that reason. Jon Cross and Chase Vancelette really took the time to get us a great deal on a new Jeep Grand Cherokee even though we ar More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Chase Vancelette
Jun 13, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your positive comments about Cross Chrysler Jeep FIAT! We appreciate your feedback! We hope you have a great day!

June 10, 2021

Joel was awesome to work with, very happy with my experience , he was very knowledgeable and helped me setup my new jeep gladiator overland, thanks!!! More

by montecarloted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Maupin
Jun 13, 2021 -

Cross Chrysler Jeep Fiat responded

Hi there, Thank you kindly for your positive review. We are pleased that you had such a great and helpful experience with our team here at Cross Chrysler Jeep FIAT. We hope you enjoy your new purchase and we look forward to your next visit with us for any of your future automotive needs.

June 08, 2021

I was impressed with. Shawn Lopes outstanding service. Shawn explained all the details.n was quick, n very polite. He n all involved in sales were outstanding. Over n beyond. Highly recommended. More

by Skye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jun 09, 2021 -

Cross Chrysler Jeep Fiat responded

Skye, Thanks for the incredible feedback! We're glad to hear our team has gone above and beyond in helping you with your vehicle needs. It was wonderful working with you and we hope to continue serving you again in the future.

Jun 10, 2021 -

Skye responded

Thank you kindly to yr staff

June 04, 2021

Chase was absolutely the best salesman I've ever dealt with. I went to 5 other places looking at vehicles today, but the only reason I came back was because of the way I was treated by your salesman. He s More

by Dee5709998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Jun 04, 2021 -

Dee5709998 responded

Thank you for a easy, quick, smooth transition into my new vehicle.

Jun 07, 2021 -

Cross Chrysler Jeep Fiat responded

Hi there, Thank you for your positive review. We are so delighted that Chase provided you such an above and beyond experience with us here at Cross Chrysler Jeep FIAT. We appreciate your kind words and recommendation. We hope you enjoy your new purchase and we are looking forward to your next visit with us for any of your automotive needs.

Jun 07, 2021 -

Dee5709998 responded

Im a lifer for sure.😊

June 03, 2021

Shawn is the car sales GOAT. Honest, trustworthy, and a go to for any questions you have. Go look him up next time you want a new car. More

by ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jun 04, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing your comments with us, Ben! We are glad that Shawn's amazing service made such a positive and memorable impression on you. Congratulations on your purchase; Cross Chrysler Jeep FIAT welcomes you back at any time.

June 02, 2021

I could have not asked for a better salesperson to work with then, Chris! He is definitely as genuine as they come. He listened to my needs and concerns as well as a challenge at the time. When I arrive More

by Linda-Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Jun 03, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the kind review! We are delighted to know that you had a great experience working with our Sales Team. Thank you for choosing Cross Chrysler Jeep Fiat!

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