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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,866 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,866 reviews

August 10, 2021

These guys have some awesome hard to get vehicles. Travelled from Charlotte, NC to pick up my limited addition Jeep LJ Sahara Rubicon with a Hemi 5.7L engine. Had a computer malfunction when I got i More

by rsargent52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Shawn Lopes
Aug 11, 2021 -

Cross Chrysler Jeep Fiat responded

Hi there, Thank you for telling us about your recent visit. We are happy that our team were able to help you into your Jeep LJ Sahara Rubicon. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Cross Chrysler Jeep FIAT and know that we are always here should you need us.

July 30, 2021

The entire Cross team made the purchase of my new vehicle seamless. Chase did a fantastic job with the set up and delivery and Matt in finance was extremely helpful. I purchased my first Jeep from a differen More

by Taylerl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes, Chase Vancelette
Jul 31, 2021 -

Cross Chrysler Jeep Fiat responded

Glad to see that you had a great buying experience here at Cross Chrysler Jeep FIAT! Thanks so much for stopping by!

July 30, 2021

Shawn Lopez was super helpful in my process of getting a new vehicle. He was friendly, very knowledgeable and was super quick with getting answers for all my questions. I felt ZERO pressure and was able to More

by Klowens14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 31, 2021 -

Cross Chrysler Jeep Fiat responded

Thanks! I am very happy to see that Shawn was able to help you find a vehicle and that you felt warmly welcomed. If you ever need help with your vehicle in the future, you know we'll be here for you!

July 26, 2021

The team at Cross is first class. They know their jeeps and put me in the exact one I was looking for. Shawn took care of me including my trade in. Service department is great too. More

by jameskingmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Shawn Lopes, Tyler Morrison
Jul 27, 2021 -

Cross Chrysler Jeep Fiat responded

We strive for excellent reviews like yours, which is always our goal. Thank you, James, for taking the time out of your busy day to recognize us at Cross Chrysler Jeep Fiat.

July 26, 2021

Super Great Group Of Guys To Work With!Shawn Was Very Super Great Group Of Guys To Work With! Shawn Was Very Professional! Stayed Late On A Friday Night To Get Me Taken Care Of. I Drove 2 Hours Instea More

by MWL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 27, 2021 -

Cross Chrysler Jeep Fiat responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Cross Chrysler Jeep Fiat! Thank you again for choosing us, and we hope to see you again soon!

July 22, 2021

Professional, knowledgeable, no nonsense. With a shortage of chips and Jeeps, I still received my new Jeep in the same time as expected. Great experience. More

by scrittendon77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Chase Vancelette
Jul 23, 2021 -

Cross Chrysler Jeep Fiat responded

We appreciate your review! We're happy we could help. Thank you for choosing Cross Chrysler Jeep FIAT.

July 18, 2021

I was looking for a Honda Accord Touring V6 and I was fortunate to have met Shawn Lopes @ Cross Chrysler Jeep Fiat. I live at Columbus IN and have been looking for a car for over 3 weeks. The car this de More

by Rajashekar Prabhakar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 18, 2021 -

Cross Chrysler Jeep Fiat responded

Rajashekar, thank you for your interest in a vehicle with us at Cross Chrysler Jeep FIAT. We are always happy to do all we can to ensure our guests are happy with their experiences. If there is anything additional we team can help with, please do not hesitate to reach out.

July 12, 2021

No hassle, no pressure sales experience. Staff were cordial and answered all questions. Third vehicle purchased over the years and as always a very pleasant experience. More

by Big house Ortho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, James Holfinger
Jul 13, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the five-star review! We love knowing that you had a hassle-free and pressure-free sales experience with us. We hope to see you again at Cross Chrysler Jeep FIAT.

July 10, 2021

Contact David Figg at Cross for any Jeep you are interested in at a fair price from their huge inventory. Without his help I would never have been able to purchase new 392 Rubicon Wrangler😃& More

by end1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Figg
Jul 10, 2021 -

Cross Chrysler Jeep Fiat responded

Hello, and congratulations again on your new Wrangler! Thank you for highlighting our competitive pricing in addition to our wide selection. Please let us know how else we can take care of you here at Cross Chrysler Jeep FIAT.

July 09, 2021

They have very friendly service and it is really great how knowledgeable they were about Jeeps. Really cool custom work to see all around the dealership. More

by MattC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, David Figg
Jul 10, 2021 -

Cross Chrysler Jeep Fiat responded

Matt, thank you for sharing with us that you enjoyed not only the service provided to you during your visit, but our dealership here at Cross Chrysler Jeep FIAT itself! It was our pleasure to have assisted you, and we invite you back in anytime!

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