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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,827 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,827 reviews

October 21, 2024

Excellent customer service. Shawn was very knowledgeable, and personable. He took great care of us from the moment we walked into the dealership. P.S. Keep jamming out that goo More

by lumberjaxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
October 19, 2024

Our deal started out a little bit on the rocky side. We were a bit far off on our trade numbers. However, we had the most awesome salesman, Shawn Lopes, who jumped in and brokered a deal that was accept More

by billrock2k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Matthew Beard, Shawn Lopes, Chris Gabehart
October 15, 2024

I have never purchased a vehicle out of state but BJ at cross in Louisville Kentucky was great! The process was straightforward and easy. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, BJ Cornell
October 12, 2024

I had a great experience at Cross Jeep Chrysler in Louisville, Kentucky. I was replacing my 2014 jeep Rubicon and found a near perfect 2021 Rubicon with low miles that clicked all the The boxes. Sh More

by jrshep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Chris Gabehart
October 12, 2024

Highly recommend this dealership. BJ is awesome to work with. Very down to earth, low key, no pressure sales, and very knowledgeable of the product. Had it ready, looking good when More

by hhunt0304
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, BJ Cornell
October 07, 2024

Had issues with the back office but my salesman BJ was amazing and helped handle the situation and get me my car ASAP. His customer service was outstanding and the reason alone for the good rating. Tha More

by Josh
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
October 04, 2024

From the moment you walk into Cross you feel welcomed . I wasn’t sure if I wanted a Jeep or not but the whole process at Cross Motors made it very easy. Everyone we encountered was very friendly and no More

by kwarner1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
October 04, 2024

The dealership has an excellent service department channeled by employees who are really willing to help you. More

by Steve41759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Rick Turner, Kelsi Ferguson
October 02, 2024

Super easy experience. Great service! BJ was extremely knowledgeable and I would recommend to anyone. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
October 02, 2024

Simply the best! BJ and Chris are fantastic to work with. They made car shopping fun. This is my fourth Jeep. I love Cross. Feels like family. More

by Alex Alsup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karyssa, Chris Gabehart, BJ Cornell
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