
Cross Chrysler Jeep Fiat
Louisville, KY
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I recently purchased my third vehicle with Cross. I have been driving Jeep Grand Cherokees for a few years but had been wanting a Wrangler. I texted my salesman to tell him what I was interested in b I have been driving Jeep Grand Cherokees for a few years but had been wanting a Wrangler. I texted my salesman to tell him what I was interested in but he was not going to be in the day I was taking my Jeep in for service. He did give me his sales associate, Shawn Lopes' information and I reached out to him. The two Wranglers I originally test drive were not quite in my budget and not exactly what I wanted so I did not make a purchase that day. However, Shawn kept looking for me. Finally we found one that I really wanted and He and James in finance were able to make it happen for me. I will totally purchase from them again and definitely will recommend them to anyone. Their service team is amazing as well. I have dealt with a couple of other Jeep dealerships but Cross is by far the best! More
Great to work with, Joel was understanding and great person, I’ve bought new cars for other family members. But never for myself so this time I did. I enjoy it person, I’ve bought new cars for other family members. But never for myself so this time I did. I enjoy it More
We all have enough pressure and stress in our daily lives, we don’t need it when buying or trading a car. My experience was the best I’ve had and this makes my ninth corvette. Low key, and they know al lives, we don’t need it when buying or trading a car. My experience was the best I’ve had and this makes my ninth corvette. Low key, and they know all about the car. I think my blood pressure actually went down during the time I was at the dealership. I believe they honestly care about their customer, I was very pleased. More
Very good experience! Our salesman David Figg was extremely knowledgeable about all of the features and packages available for the Gladiator line. Our salesman David Figg was extremely knowledgeable about all of the features and packages available for the Gladiator line. More
We found the Jeep we were looking for online and got connected with Shawn at Cross. Shawn took our call and questions and provided us all the info we needed. We were welcomed in person (with a welcom connected with Shawn at Cross. Shawn took our call and questions and provided us all the info we needed. We were welcomed in person (with a welcome sign!) and Shawn showed us all the features. The paperwork was a breeze! I highly recommend using this dealership and asking for Shawn! More