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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,866 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,866 reviews

October 13, 2023

Courteous and professional experience. Tyler is great to work with. Gets me in and out as quickly as possible. More

by mbsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Oct 14, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you so much for the wonderful five-star review. We are so happy to know that our Service Team was courteous, professional, timely, and great to work with during your visit. Your business is valued, and please feel free to reach out to us for any assistance at Cross Chrysler Jeep FIAT.

October 13, 2023

The dealer was friendly, kind, helpful, and fair. I trust the people at Cross and had a wonderful experience buying my car there More

by Maeghan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Hughes
Oct 14, 2023 -

Cross Chrysler Jeep Fiat responded

Hello Maeghan, thanks for this amazing review! Kind, helpful, and fair assistance is always valued here at Cross Chrysler Jeep FIAT. Our Sales Team always strives to provide wonderful purchasing experiences. Come see us again soon!

October 11, 2023

Service staff is extremely friendly and professional. They kept me informed of my car status. More

by jamiefriedman
Recommend Dealer
Yes
Employees Worked With
Clarissa, Matthew Beard
Oct 12, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for your positive review. The Service Team here at Cross Chrysler Jeep FIAT always strives to provide excellent customer service. It brings us joy to know our extremely friendly team exhibited professionalism during your five-star experience with us. We appreciate your business and look forward to your next visit.

October 10, 2023

We came from Ohio to get a uniquely colored 2023 Wrangler Rubicon and Shawn Lopes made the entire experience as easy as possible. There was no price haggle he was upfront and honest from the beginning to the More

by christa.nagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Oct 11, 2023 -

Cross Chrysler Jeep Fiat responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that our welcoming and honest Sales Team ensured you had an easy purchase process at Cross Chrysler Jeep FIAT. Thank you for choosing us and enjoy your 2023 Jeep Wrangler Rubicon.

October 05, 2023

This dealership was the BEST! We are from Arkansas, and drove all the way to Kentucky for our vehicle. They were amazing on the phone, and answered any questions we had about the More

by zadiecoats23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Oct 06, 2023 -

Cross Chrysler Jeep Fiat responded

Thanks for the five-star review. Our Sales Department strives to provide helpful and prompt service for all our customers. We hope you continue to choose Cross Chrysler Jeep FIAT for all your automotive needs.

October 02, 2023

Very efficient service Knowledgeable staff Quick service Easy to schedule Friendly efficient service Follow up dervice More

by s.fields54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Oct 04, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you so much for taking the time to leave us this amazing review and 5 stars. We are very glad to read that our Service Team was very efficient, knowledgeable, friendly and quick on your visit. It was amazing to have you here at Cross Chrysler Jeep FIAT, and we appreciate your business.

September 29, 2023

Up front pricing no false advertisement personable sales staff no complaints. Vehicle was as advertised More

by croberts
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Yates , Tyler Morrison
Sep 29, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, we are so happy to know that our Sales Team was very personable during your visit. Thank you so much for the awesome 4 stars and positive feedback. It was wonderful to assist you, and please feel free to reach out to us for any further assistance at Cross Chrysler Jeep FIAT.

September 29, 2023

Out of all the dealerships that I've dealt with cross jeep has people that know what they're doing and don't cheat you out of your money. More

by bobbymeredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Sep 30, 2023 -

Cross Chrysler Jeep Fiat responded

Hello Bobby, thanks for this glowing review! Honest and transparent assistance is always valued here at Cross Chrysler Jeep FIAT. Come see us again soon!

September 28, 2023

Out of state purchase and delivery was seamless and easy. Mark was always available before and after sale. He knew the process/thoughts of someone buying thru the internet and calmed all nerves. Answered eve More

by Arich527
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Dec 05, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for the feedback for our Sales Team. Cross Chrysler Jeep FIAT is honored to have you as a customer and we look forward to providing you with another great experience next time. Congratulations on your purchase.

September 26, 2023

Tyler in Service was instrumental in getting some information I had requested and was able to get everything lined up for a project. Everything was completed as promised. Very satisfied with how it a More

by ddryer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Sep 27, 2023 -

Cross Chrysler Jeep Fiat responded

Hello. Thank you for choosing to see our Service Team here at Cross Chrysler Jeep FIAT for your service needs. It is rewarding to see that our team was able to provide the information you requested and that you were very satisfied with how everything turned out. We appreciate your feedback and hope you choose us again for any future service needs.

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