
Cross Chrysler Jeep Fiat
Louisville, KY
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I was interested in inquiring about the 2012 Jeep Wrangler. The parking lot and the entrance road were in the process of being paved making it difficult to get to the showroom as well as to the loca Wrangler. The parking lot and the entrance road were in the process of being paved making it difficult to get to the showroom as well as to the location of the new vehicles. Being somewhat determined, I persisted until I found my way to the 2012 Jeeps. As I was wandering among the Jeeps, a gentlelman approached me, introduced himself and apologized profusely for the difficulty in parking and in viewing the inventory. Jeff was extremely patient, helpful and very polite to a 72 year old female who was inquiring about a Jeep Wrangler. When it appeared that the dealership did not have the vehicle in which I was interested in stock, Jeff did not hesitate to search until he located a Jeep Wrangler which met my particular specifications. At no time did he become impatient nor was he the least bit "pushy". When I went to pickup the Jeep, today, Jeff was present with his sunny smile and pleasant attitude. He was very through in going over the various functions and operations of the Wrangler. As it was a rainy day, Jeff insisted that I return on a sunny day in order that he may be able to show me how to remove the parts of the hard top. Rarely have I ever encountered a stranger who has been as solicitous and kind as Jeff, especially when they wanted to sell me a car. I have been buying new cars for the past 51 years. At no time have I ever owned a used car. Once the sale has been made, it has usually been my experience that I was on my own from that point on. This was a very pleasant experience. More
Everything went well except time to close the deal after agreeing to price and a managers mix up over a wheel trade.The saleman Austin went above and beyond.He even delived the Jeep to etown to me. agreeing to price and a managers mix up over a wheel trade.The saleman Austin went above and beyond.He even delived the Jeep to etown to me. More
Cross Motors employees (Sales, Service, cashiers) are always courteous, helpful, and knowledgeable. The experience is always great from start to finish - they all make you feel cared for. always courteous, helpful, and knowledgeable. The experience is always great from start to finish - they all make you feel cared for. More
I have bought 4 Jeeps from this dealer and each one was an easy deal. Chris, Mark and Dustin were great and I could trust what they said. The financing was easy. an easy deal. Chris, Mark and Dustin were great and I could trust what they said. The financing was easy. More
Austin and Jason treated us great...very professional, never pushy. They did not pressure us (which we really like) and only did what we wanted. This is our second new Jeep that we have purchased from C never pushy. They did not pressure us (which we really like) and only did what we wanted. This is our second new Jeep that we have purchased from Cross, because of great salesmen like Austin and Jason. More
Everyone was so nice and very helpful. Would recommned them again for sure, a lot of people had recommnended them in the past and it is very easy to see why! Thank you David for working hard on the deal them again for sure, a lot of people had recommnended them in the past and it is very easy to see why! Thank you David for working hard on the deal and to everyone in the service department they were very friendly, courteous and very knowledgeable. More
This dealership was great at everything. The salespeople were great to deal with. The prices of the vehicles were appropriate. They stayed two hours past closing, and were still very excited to do this de were great to deal with. The prices of the vehicles were appropriate. They stayed two hours past closing, and were still very excited to do this deal. I would recommend this place to anyone. My family will be sure to take the time to drive over two hours to make sure we look here first. More
Just bought my 4th Jeep from Cross Motors. As far as I'm concerned they are the only place to go for a Jeep. Easy pricing and fair trades make you feel comfortable thru the whole process. Went in on saturda concerned they are the only place to go for a Jeep. Easy pricing and fair trades make you feel comfortable thru the whole process. Went in on saturday at 10 and was driving my new grand cheerokee before noon! Thanks. More
Very professional, quality pre-owned vehicles at fair prices. Listens to your needs, and goes beyond other dealers in treating you fairly,with respect. A pleasure dealing with a family dealership inste prices. Listens to your needs, and goes beyond other dealers in treating you fairly,with respect. A pleasure dealing with a family dealership instead of car mill where your swimming with car sharks. More