Cross Chrysler Jeep Fiat

I had an excellent experience here at Cross. Josh Brewer took his time in making sure I was completly satisfied with my purchase. The day I purchased my new car it was over 100 degrees outside. He showed me took his time in making sure I was completly satisfied with my purchase. The day I purchased my new car it was over 100 degrees outside. He showed me several cars and allowed be to wait inside in the air condition showroom while he brought them around for me to test drive. He also provided to my father and I bottles of water while we were there. Josh is truly a hugh asset to Cross Motors. He respresnts respect, knowledge and creates a friendly enviroment to the car buying experience, which is uncommon these days. I highly recommend this dealership and Josh Brewer as a sales representative. Both Cross Motors and Josh truly set the bar for exceptional service. More

Availability to talk to customer, also knowledable. Was able to look around to help us purchase a pre-own vehicle. Would buy again from. Thank you able to look around to help us purchase a pre-own vehicle. Would buy again from. Thank you More

Jason was very professional and nice. It was a pleasure going business with him.And I was happy to find the vehicle I wanted. Thank You going business with him.And I was happy to find the vehicle I wanted. Thank You Willa Smith More

I went to many dealerships around the Louisville area, not sure what type of vehicle I was looking for. I finally checked a couple Jeeps on the Cross lot, and was ready to trade my F150. Matt was extremel not sure what type of vehicle I was looking for. I finally checked a couple Jeeps on the Cross lot, and was ready to trade my F150. Matt was extremely friendly and full of knowledge. He wasn't pushy or full of sales pitches. Matt is also a very patient person. He let me take my time (and believe me - I am a very indecisive person). He answered any and all questions I had and was honest and truthful about the vehicles. As far as my trade..I couldn't ask for a better offer!It was the best offer around. I was very satisfied. I have owned my Jeep for 2 months now and if I have any questions or concerns I can still get the same personal treatment as if I was a new customer on the lot. They have a parts department with a friendly staff that can help get accessories, like "floor matts", lights, rain guards etc...that you might need. When the time comes to buy another vehicle..."Cross Jeep" is where I will be. Thanks Matty for helping me pick the right vehicle and making me feel like I was more than just a number. Good customer courtesy goes a long way. Thanks Guys Donna Jean More

All of the staff members were very helpful with anything I needed. Everyone was friendly and acted like they truly cared about me and my car. Jason was great when helping with the paperwork and trying to ge I needed. Everyone was friendly and acted like they truly cared about me and my car. Jason was great when helping with the paperwork and trying to get all my information together. He was very patient with me when I had to make a couple phone calls to get information. Todd was very helpful in getting me the best interest rate even if it did take making a few extra phone calls. I loved my experience at Cross and would highly recommend it as a place to go for a new or used car. More

I bring my Jeep Grand Cherokee in for service multiple times per year for oil/filter changes, tune-ups and general maintenance. Greg Clark has been my service advisor for the past five years. He's been gr times per year for oil/filter changes, tune-ups and general maintenance. Greg Clark has been my service advisor for the past five years. He's been great to work with - honest, straight-forward and dependable. I trust him to tell me how it is and get the job done. Last year we had an accident and brought it to their repair shop. The repair shop manager is well-informed, he worked will my insurance company to have all costs covered and did a great job. Wouldn't think of taking my Jeep to anyone else. More

Excellent service by Jared Cross and Matt Ward. I called lots of times with requests and all of them were met by the above mentioned employees. Great Job! lots of times with requests and all of them were met by the above mentioned employees. Great Job! More

We were greated as soon as we waled in the showroom, everyone was very friendly and helpful. Josh worked with us on the price of the vehicile and helped us on the features of the car. He went above and everyone was very friendly and helpful. Josh worked with us on the price of the vehicile and helped us on the features of the car. He went above and beyond what we expected in a salesman! We did the finiancing with Matt Ward and he was super friendly and helpful! Loved the whole experince! Thanks so much, Jan Camic More

Went in just to look at a Jeep Wrangler that I was interested in and things couldn't of gone any better, I walked out with a Jeep Wrangler! Right off the bat, Jared was very exthusiastic, and very he interested in and things couldn't of gone any better, I walked out with a Jeep Wrangler! Right off the bat, Jared was very exthusiastic, and very helpful. The one thing that really stood out was if Jared didn't know an answer to a question he found someone who did, and didn't waste anytime doing it. He pulled the Jeep out that I was interested in and showed the car from bumper to bumper. Within 10 minutes of looking at the Jeep, He offered the test drive and I was very impressed with the Wrangler. So after returning to the car dealership, He was quite to offer us ( me and my mother) a cold bottle of water and was right on that! He introduced us to his machanics and who I would be helping me get the FREE oil changes for the Jeep. After that we started the dealing and wheelin, And they really mean business, I couldn't of asked for a better way of buying and trading in my 350Z! The entire staff at Cross was very polite and very helpful. The dealership was very clean and in order. Again Just can't stress how great the customer service was. As little as it is, when telling them that we were traveling back to Cincinnati they give me straps to keep the bars from rattling while the top was down on the Wrangler. Little things like that go miles to customers. After leaving and being almost halfway back to Cincinnati, I looked up and realized I forgot my garage door opener, called them and they said to not worry and they will mail it to us. I will be referring people looking for great business and good service to Cross! Thanks for making car buying a enjoyable thing! ~Andrew More

The service department is fantastic & helpful. Great service would recommend highly, the best I have ever dealt with in 20 plus years of dealing directly with dealership service department. service would recommend highly, the best I have ever dealt with in 20 plus years of dealing directly with dealership service department. More