
Cross Chrysler Jeep Fiat
Louisville, KY
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Dealership was awesome! The experience was second to none staff was very knowledgable about the new wranglers and vehicles. Jason is the man to see if you need a new JEEP!! staff was very knowledgable about the new wranglers and vehicles. Jason is the man to see if you need a new JEEP!! More
This was around my 10th car from Cross. Started buying here in 1981! I would probably switch brands from Jeep if they ever closed. They feel like family. here in 1981! I would probably switch brands from Jeep if they ever closed. They feel like family. More
I was shopping for my first new vehicle, and I knew exactly what I wanted. Cross didn't have my Wrangler on site in the color/options that I wanted. Keith searched until he found exactly the right Je exactly what I wanted. Cross didn't have my Wrangler on site in the color/options that I wanted. Keith searched until he found exactly the right Jeep and got it for me. He treated me very respectfully, and answered all of my many questions very knowledgeably. I would definitely recommend working with Kieth to shop for a new or used vehicle. More
I am very happy with the service that I received at Cross Chrysler Jeep. Keith was very friendly, and he was very helpful when we came to look at a specific vehicle. He brought the Toyota into the garage so Chrysler Jeep. Keith was very friendly, and he was very helpful when we came to look at a specific vehicle. He brought the Toyota into the garage so we could look it over in the light and warmth as it was the end of January. I didn't feel like I was pressured into buying a car, and that was very important to us. I would recommend this dealership to anyone looking to buy a car. More
My husband and I went to the dealership looking for a jeep and Matt Ward greated us and went right to work looking for what we wanted. He went over and beyond and was very helpful. I recommend him highly jeep and Matt Ward greated us and went right to work looking for what we wanted. He went over and beyond and was very helpful. I recommend him highly . More
I went to the dealership with the intention of purchasing a particular vehicle (a Jeep) on the lot. I was greeted by a sales person (Matty Ward) in the lot soon after arriving. The purchase negotiations for a particular vehicle (a Jeep) on the lot. I was greeted by a sales person (Matty Ward) in the lot soon after arriving. The purchase negotiations for the Jeep went quickly. The price offered by the Cross was a fair one and I received a reasonable amount for the vehicle that I traded-in. I had to wait to speak with the financial person due to one employee being off for the weekend. During my wait I was offered something to drink and had a seat in the showroom where I read the owner’s manual. The sales person checked on me now and then to make sure that I didn’t need anything. He did a good job of keeping informed of where things were in the process (cleaning up the vehicle, completing paperwork, etc.). The financial transaction went smoothly. I was offered an extended warranty, theft insurance, vehicle protection, i.e. protective spray for the seats, etc. There was no hassle when I turned these offers down. My experience of purchasing a Jeep at Cross Motors was a good one and I would highly recommend the sales person, Matty Ward, and Cross Motors. More
Very nice to work with, Matty was able to find the jeep we wanted and he worked with us on the price as much as he could. I liked him so much I sent my father to him. we wanted and he worked with us on the price as much as he could. I liked him so much I sent my father to him. More
Matty T. Ward was an excellent Salesman. He was always available to answer any questions over the phone and he even stayed late past closing time to accomodate my schedule. I purchased a new 2012 Jeep Wra available to answer any questions over the phone and he even stayed late past closing time to accomodate my schedule. I purchased a new 2012 Jeep Wrangler and a new 2012 Jeep Liberty from Matty. he has called or emailed me several times since to see how I was doing and he also schedules my oil changes and car services. More
I had an usual set of circumstances that interrupted my buying on and off for two months. Mark never pressed but stayed in contact the entire time. Once my problem was solved, I knew where I intended to bu buying on and off for two months. Mark never pressed but stayed in contact the entire time. Once my problem was solved, I knew where I intended to buy if at all possible. It proves you can be a car salesman without being a "car salesman"! More