Cross Chrysler Jeep Fiat

The sales experience was outstanding. We called Austin and told him what vehicle we were interested in. He made sure it was available and had it right in front of the dealership when we pulled in. He wa and told him what vehicle we were interested in. He made sure it was available and had it right in front of the dealership when we pulled in. He was very knowledgeable about the Jeep and took us for a test drive. Price they were asking for the Jeep was very good, and they gave me a very good price for my trade-in. Only downside was the paper work experience. Buisness manager was polite, but it was late and Extended Warranty, Surface Treatment, VIN Etching services were pushed even after I made it clear I didn't want any. More

My visit to Cross was exceptional. Jeff Smith was very helpful in making my decision an easy one to purchase a used 2002 Chevy Avalance. Matt, the loan officer was helpful, even though i handled my own fi helpful in making my decision an easy one to purchase a used 2002 Chevy Avalance. Matt, the loan officer was helpful, even though i handled my own financing, he went over addition warranty packages and extras i may or may not want. All in all, a pleasant experience and i will send anyone i know looking for a vehicle to Cross with high praise. Thanks Cross More

Austin was very helpful and made the entire experience very enjoyable. I will definitely reccomend Cross Motors in the future and Austin as the sales rep to work with. I plan to purchase another vehicle f very enjoyable. I will definitely reccomend Cross Motors in the future and Austin as the sales rep to work with. I plan to purchase another vehicle from Cross in the future. More

I was interested in inquiring about the 2012 Jeep Wrangler. The parking lot and the entrance road were in the process of being paved making it difficult to get to the showroom as well as to the loca Wrangler. The parking lot and the entrance road were in the process of being paved making it difficult to get to the showroom as well as to the location of the new vehicles. Being somewhat determined, I persisted until I found my way to the 2012 Jeeps. As I was wandering among the Jeeps, a gentlelman approached me, introduced himself and apologized profusely for the difficulty in parking and in viewing the inventory. Jeff was extremely patient, helpful and very polite to a 72 year old female who was inquiring about a Jeep Wrangler. When it appeared that the dealership did not have the vehicle in which I was interested in stock, Jeff did not hesitate to search until he located a Jeep Wrangler which met my particular specifications. At no time did he become impatient nor was he the least bit "pushy". When I went to pickup the Jeep, today, Jeff was present with his sunny smile and pleasant attitude. He was very through in going over the various functions and operations of the Wrangler. As it was a rainy day, Jeff insisted that I return on a sunny day in order that he may be able to show me how to remove the parts of the hard top. Rarely have I ever encountered a stranger who has been as solicitous and kind as Jeff, especially when they wanted to sell me a car. I have been buying new cars for the past 51 years. At no time have I ever owned a used car. Once the sale has been made, it has usually been my experience that I was on my own from that point on. This was a very pleasant experience. More

Everything went well except time to close the deal after agreeing to price and a managers mix up over a wheel trade.The saleman Austin went above and beyond.He even delived the Jeep to etown to me. agreeing to price and a managers mix up over a wheel trade.The saleman Austin went above and beyond.He even delived the Jeep to etown to me. More

Cross Motors employees (Sales, Service, cashiers) are always courteous, helpful, and knowledgeable. The experience is always great from start to finish - they all make you feel cared for. always courteous, helpful, and knowledgeable. The experience is always great from start to finish - they all make you feel cared for. More

I have bought 4 Jeeps from this dealer and each one was an easy deal. Chris, Mark and Dustin were great and I could trust what they said. The financing was easy. an easy deal. Chris, Mark and Dustin were great and I could trust what they said. The financing was easy. More

Austin and Jason treated us great...very professional, never pushy. They did not pressure us (which we really like) and only did what we wanted. This is our second new Jeep that we have purchased from C never pushy. They did not pressure us (which we really like) and only did what we wanted. This is our second new Jeep that we have purchased from Cross, because of great salesmen like Austin and Jason. More

Everyone was so nice and very helpful. Would recommned them again for sure, a lot of people had recommnended them in the past and it is very easy to see why! Thank you David for working hard on the deal them again for sure, a lot of people had recommnended them in the past and it is very easy to see why! Thank you David for working hard on the deal and to everyone in the service department they were very friendly, courteous and very knowledgeable. More

This dealership was great at everything. The salespeople were great to deal with. The prices of the vehicles were appropriate. They stayed two hours past closing, and were still very excited to do this de were great to deal with. The prices of the vehicles were appropriate. They stayed two hours past closing, and were still very excited to do this deal. I would recommend this place to anyone. My family will be sure to take the time to drive over two hours to make sure we look here first. More