Cross Chrysler Jeep Fiat

Mark was pleasant to work with, and gave me a great experience. He took the time to check over the inventory to meet my specific needs and made it as painless as possible. I don't remember all the na experience. He took the time to check over the inventory to meet my specific needs and made it as painless as possible. I don't remember all the names of the people I interacted with while at Cross but they were all very professional and very courteous. When I am ready for another vehicle and if they carry it I will definitely be going back. More

My experience with Cross Motors overall was great. There were a few issues in the beginning that were taken care of soon after. The Jeep I was interested in, was a special edition, and had already been orde were a few issues in the beginning that were taken care of soon after. The Jeep I was interested in, was a special edition, and had already been ordered by the dealer. It took a little longer than was thought for it to be delivered and the only car I had was a rental, due to my last Jeep being totaled in a wreck, so Jared was able to arrange a loaner until my Jeep arrived. What a relief! I've bought a few new cars in the past from different dealers, never getting the kind of attention that should be expected when spending 10's of 1000's of dollars on a single purchase. I was really impressed with the fact that, instead of handing me the keys to my new Grand Cherokee, he sat me down inside of it and went over everything in detail. And I mean everything! Thanks for such a pleasurable experience! I'll definitely look Jared Cross up when looking for my next new car. More

Purchased my first car from Cross Motors this week and couldn't have had a better experience! Jared was genuinely helpful and enthusiastic throughout the whole process, which made a difference. He was ab couldn't have had a better experience! Jared was genuinely helpful and enthusiastic throughout the whole process, which made a difference. He was able to find the jeep with all the details I wanted and explained how to use them very patiently. I'm sure our family will be back in the future! More

I had an excellent experience here at Cross. Josh Brewer took his time in making sure I was completly satisfied with my purchase. The day I purchased my new car it was over 100 degrees outside. He showed me took his time in making sure I was completly satisfied with my purchase. The day I purchased my new car it was over 100 degrees outside. He showed me several cars and allowed be to wait inside in the air condition showroom while he brought them around for me to test drive. He also provided to my father and I bottles of water while we were there. Josh is truly a hugh asset to Cross Motors. He respresnts respect, knowledge and creates a friendly enviroment to the car buying experience, which is uncommon these days. I highly recommend this dealership and Josh Brewer as a sales representative. Both Cross Motors and Josh truly set the bar for exceptional service. More

Availability to talk to customer, also knowledable. Was able to look around to help us purchase a pre-own vehicle. Would buy again from. Thank you able to look around to help us purchase a pre-own vehicle. Would buy again from. Thank you More

Jason was very professional and nice. It was a pleasure going business with him.And I was happy to find the vehicle I wanted. Thank You going business with him.And I was happy to find the vehicle I wanted. Thank You Willa Smith More

I went to many dealerships around the Louisville area, not sure what type of vehicle I was looking for. I finally checked a couple Jeeps on the Cross lot, and was ready to trade my F150. Matt was extremel not sure what type of vehicle I was looking for. I finally checked a couple Jeeps on the Cross lot, and was ready to trade my F150. Matt was extremely friendly and full of knowledge. He wasn't pushy or full of sales pitches. Matt is also a very patient person. He let me take my time (and believe me - I am a very indecisive person). He answered any and all questions I had and was honest and truthful about the vehicles. As far as my trade..I couldn't ask for a better offer!It was the best offer around. I was very satisfied. I have owned my Jeep for 2 months now and if I have any questions or concerns I can still get the same personal treatment as if I was a new customer on the lot. They have a parts department with a friendly staff that can help get accessories, like "floor matts", lights, rain guards etc...that you might need. When the time comes to buy another vehicle..."Cross Jeep" is where I will be. Thanks Matty for helping me pick the right vehicle and making me feel like I was more than just a number. Good customer courtesy goes a long way. Thanks Guys Donna Jean More

I bring my Jeep Grand Cherokee in for service multiple times per year for oil/filter changes, tune-ups and general maintenance. Greg Clark has been my service advisor for the past five years. He's been gr times per year for oil/filter changes, tune-ups and general maintenance. Greg Clark has been my service advisor for the past five years. He's been great to work with - honest, straight-forward and dependable. I trust him to tell me how it is and get the job done. Last year we had an accident and brought it to their repair shop. The repair shop manager is well-informed, he worked will my insurance company to have all costs covered and did a great job. Wouldn't think of taking my Jeep to anyone else. More

All of the staff members were very helpful with anything I needed. Everyone was friendly and acted like they truly cared about me and my car. Jason was great when helping with the paperwork and trying to ge I needed. Everyone was friendly and acted like they truly cared about me and my car. Jason was great when helping with the paperwork and trying to get all my information together. He was very patient with me when I had to make a couple phone calls to get information. Todd was very helpful in getting me the best interest rate even if it did take making a few extra phone calls. I loved my experience at Cross and would highly recommend it as a place to go for a new or used car. More

Excellent service by Jared Cross and Matt Ward. I called lots of times with requests and all of them were met by the above mentioned employees. Great Job! lots of times with requests and all of them were met by the above mentioned employees. Great Job! More