Cross Chrysler Jeep Fiat

Scott was great, honest and quick they got me back on the road quick. I have always been told that its the dealership that makes the difference this time I would agree. road quick. I have always been told that its the dealership that makes the difference this time I would agree. More

Such a Pleasant Experience! I want to Thank MY Salesman, Bill Z. and Sales Manager, Matt W.-that helped make my recent purchase such a Simple, Quick & Painless Experience! Looking for a "New to Me Car" - I Bill Z. and Sales Manager, Matt W.-that helped make my recent purchase such a Simple, Quick & Painless Experience! Looking for a "New to Me Car" - I knew exactly what I was looking for. Using the Internet to search on a daily basis, I would look to Cars.com to assist me in my search. And the 2010 Chevy Equinox that I ended up purchasing at Cross Chrylser Jeep pulled up in my search criteria a few days before my purchase. Because I was heading to Louisville, KY for the N.A.I.L.E. the coming weekend, I contacted Cross Chrysler Jeep and was put in touch with Bill Z. I was so pleased at the pressure that was not put on me to head over there to test drive. He understood my situation and the time restraints that I would have in looking at the car. Because we would be tied up with Cattle Shows while we were in Louisville, Bill offerend to bring the car I was interested in, over to me, let my Fiance' and I look at it in between Cattle Shows and do what he could to accomodate ME. VERY NICE. Bill met me at 1 pm. We looked the car over and I test drove it around and back to the dealership. I knew what to expect with the car, because I had been test driving the exact model, here in Central IL, where we are from. I was back at the N.A.I.L.E by 2:45 pm that day. I cannot Thank Bill and Matt enough for making the sale of my car-Fun, Friendly and Fast. I had my financing lined up, they cleaned the car and off I drove...in my new car, back to the Cattle Show and finally back to IL! YesI I bought my car in KY! So worth it! It was nice not to have to have to make a special trip back to Louisville the following weekend to get my car (not that I don't like Louiville, but it is a 5 hour drive!). Thank you Gentleman for a Great Car and a Great Impression made for my next vehicle purchse! I will be back. Michelle/Nokomis, IL More

I have purchased two cars from Bill Zhunga and always found him to be very straight forward and honest. He worked hard for the sale - particularly the second time when Cross had to trade for the car I w found him to be very straight forward and honest. He worked hard for the sale - particularly the second time when Cross had to trade for the car I wanted. Service is very good. Their on-line appointment system is very convenient and now that they are open on Saturdays, the overall convenience factor has improved even more. They hold to their appointments and have always gotten me in and out quickly. The are very courteous and professional. More

Overall great experience. Drove to Cross - about 3 hours from my home - to purchase a jeep seen on line. On the way home with the jeep the check engine light came on - diagnosed as failed catalytic converte from my home - to purchase a jeep seen on line. On the way home with the jeep the check engine light came on - diagnosed as failed catalytic converter. Called our sales rep, Matty Ward. I bought the jeep as is - no warranty, but also bought an extended warranty. Unfortunately the extended warranty did not cover the catalytic converter. Matty and the Sales Mgr coordinated efforts with a dealer close to me and covered all repairs without hesitation. I am very pleased and will not only recommend them to others, but will go back there myself for my next vehicle. Thanks to the team at Cross!! More

We have bought (4) Jeeps from Bill over the past 6+ years! He is the most knowledgeable, friendly, caring sales representative we have ever dealt with. We will be back! years! He is the most knowledgeable, friendly, caring sales representative we have ever dealt with. We will be back! More

We bought a '04 Jeep Wrangler and was completely satisfied with the jeep and the process of the purchase. Mark went above and beyond what you would expect from a sales associate. He made the purch satisfied with the jeep and the process of the purchase. Mark went above and beyond what you would expect from a sales associate. He made the purchase a wonderful experience. More

Mark was great to work with and I felt he was very honest and helpful. He seemed genuinely concerned that I had the best buying experience possible. and helpful. He seemed genuinely concerned that I had the best buying experience possible. More

I really appreciate the effort that Bill Zhunga put into making the sale a smooth transaction. I felt comfortable doing business with Bill, and can say without a doubt that his professionalism far exceeds making the sale a smooth transaction. I felt comfortable doing business with Bill, and can say without a doubt that his professionalism far exceeds that of the average Sales Associate. I would expect that the next time I am in the market for a vehicle, that I will call Bill and give him the heads-up notice to see what he may have to offer. The dealership was clean & well represented by the staff. Good luck in your sales efforts Bill, though I doubt you'll need any luck! Stan More

They ran my credit even though I didn't want it done, I was pre approved. Shady business tactics, then gave beat up rental. Beware was pre approved. Shady business tactics, then gave beat up rental. Beware More

Keith was very responsive and found the exact Jeep Wrangler that I preferred. He was in regular contact without being pushy. When the jeep arrived he was great about showing all of the essential fun Wrangler that I preferred. He was in regular contact without being pushy. When the jeep arrived he was great about showing all of the essential functions. I would definitely buy another car from him. More