Cross Chrysler Jeep Fiat
Louisville, KY
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I had recently found the vehicle that I was looking for I had recently found the vehicle that I was looking for at this dealership. I am very picky and meticulous about all the vehicles I have owned. I ha I had recently found the vehicle that I was looking for at this dealership. I am very picky and meticulous about all the vehicles I have owned. I have been searching for months for the right color combination and found the trade-in vehicle I was looking for. I called and asked for a used car salesman and was connected to Austin. I told him about the vehicle and the only problem I had was that I live in Michigan and the vehicle was in Kentucky. I explained how hard it was for me to buy a vehicle without inspecting and driving it. I received e-mail from Austin with several pictures of the vehicle. These pictures were great and he even took pictures of "flaws" like small scratches, etc. I requested some other pictures and received them immediately.He went the distance in setting me up with a Auto-Transport company and the vehicle was shipped to my work with no problems. I had questions about out of state taxes, title,lein holder information, etc. and Austin walked me right through all of it. I received text messages and phone calls from him after dealership hours and on his days off. I have owned over 25 vehicles in my life and it was the easiest dealership transaction that I have ever had. Dealership was on the ball and Austin took care of business. Thanks, Kevin T. (Michigan) More
I purchased a 2013 Jeep wrangler sahara unlimited this weekend. I began looking at cars a few weeks ago with Matty Ward. On our first visit, I test drove a vehicle and looked at several vehicles. I wasn't weekend. I began looking at cars a few weeks ago with Matty Ward. On our first visit, I test drove a vehicle and looked at several vehicles. I wasn't ready to make a decision and told Matty we would be in touch once we decided what to do. I was no pushy in the least, took my contact information and told me to let him know when I was ready to make a decision. He followed up with a professional email. When I decided I wanted to purchased, I called an spoke with Matty and told him we would be in. When we arrived, he was with other customers, but immediately arranged to have Austin help us out. Austin was great. I test drove another vehicle and decided it was the one I wanted. The negotiation was the easiest that I have had in purchasing a new car. No pressure, no haggling back and forth. Absolutely wonderful experience. Highly recommend cross motors More
Keith Linton at Cross Crysler Neep was the most polite, helpful, and effective car salesman I have ever encountered. I have bought at LEAST 7 new cars in my lifetime. With Keith Linton and Cross Jeep hone helpful, and effective car salesman I have ever encountered. I have bought at LEAST 7 new cars in my lifetime. With Keith Linton and Cross Jeep honesty and service are paramount. No tricks. What you see is what you get. I will ALWAYS purchase my vehicles from Keith and Cross Jeep!!! Jennie Gittings More
Keith Linton was a big help in finding a good used car for my daughter. He was very professional and fair. Felt that he treated me and my daughter well in the whole process. for my daughter. He was very professional and fair. Felt that he treated me and my daughter well in the whole process. More
Excellent experience. 8th car we have bought at Cross. The people there are easy to deal with. We have dealt with Cross since the early 1980s. The people there are easy to deal with. We have dealt with Cross since the early 1980s. More
We were blown away with the knowledge, inventory and over all friendliness of your dealership! Josh was a down to earth, well educated sales guy! We would buy from him again in a heartbeat! We had the BEST p all friendliness of your dealership! Josh was a down to earth, well educated sales guy! We would buy from him again in a heartbeat! We had the BEST purchase experience and we will more than likely drive from out home in eastern Ohio to deal with you again! Thanks for everything! More
Drove 2 hours to see a used Jeep, but fell in love with a new red one on the lot. Matty greeted my husband and I with a huge smile, and went over and beyond the typical duties of a car salesman. Got a great new red one on the lot. Matty greeted my husband and I with a huge smile, and went over and beyond the typical duties of a car salesman. Got a great price on the new jeep, and was happy with the trade-in amount offered for my vehicle. Overall, a great buying experience. Highly recommend Matty Ward, and the Cross Chrysler Dealership. More
We found our G8 GT on Cross's website and decided to go down to their dealership and check it out! Josh greeted us and told us that the car was still being detailed, but we could have a look at it, we too down to their dealership and check it out! Josh greeted us and told us that the car was still being detailed, but we could have a look at it, we took it for a test drive and fell in love. Josh was at all times very friendly and helpful, and a pleasure to do business with. My wife and I have sales experience and we both felt that Josh did a great job, and is an asset to Cross Chrysler. We recommend him highly to other prospective buyers. Greg and Renee More
I highly recommend Cross. I have been a customer since July 2011 and have been completely satisfied with Mark and the level of service from Cross. Service department is first class. July 2011 and have been completely satisfied with Mark and the level of service from Cross. Service department is first class. More
Stopped in at Cross Jeep because of the great selection of used and new Jeeps. Worked out a great deal and were satisfied with the purchase. The follow up after the sale is out standing. They constantly ke of used and new Jeeps. Worked out a great deal and were satisfied with the purchase. The follow up after the sale is out standing. They constantly keep in touch to make sure all is going well. Great dealership!! More