Cross Chrysler Jeep Fiat

Bill and Nick were awesome to work with. They were very patient and very willing to answer all of my questions. Todd, the business manager, was also very good to work with. I enjoyed the cool touch scree patient and very willing to answer all of my questions. Todd, the business manager, was also very good to work with. I enjoyed the cool touch screen used to go through all the paperwork. It was a very good experience. More

When we arrived at Cross, we had absolutely no intention to actually purchase a Jeep Wrangler that day. We were just curious because we really loved the body of them and we are previous Jeep owners so we k to actually purchase a Jeep Wrangler that day. We were just curious because we really loved the body of them and we are previous Jeep owners so we know the brand is reliable. We were greeted by one associate who quickly told us that he would get someone who could help us as he was with another customer. Matty Ward came out and was so knowledgeable and incredibly friendly. We joked around with him and you would've thought we were long time friends. We had our 5 year old son with us and he was so friendly with him and really handled his high energy levels well; better than his own parents, ha! Matty took the time to explain all the differences of the Jeep Wranglers. He was very personable and I am glad he is the one who helped us into our first Wrangler. His father Matt helped us through the financing and again was a very friendly, down to earth kinda guy. He didn't mind our son either. He handed him a pack of markers and a notepad and let him lay across the floor and color. Very happy with the entire experience. More

Cross Motors was a fantastic place to buy my new Jeep. Matty Ward was extremely helpful, knowledgeable, friendly, and most importantly, honest. My whole experience there was perfect and I won't go anywher Matty Ward was extremely helpful, knowledgeable, friendly, and most importantly, honest. My whole experience there was perfect and I won't go anywhere else for my current and/or future Jeep! He was patient with me and my friend, as we were both in the market, and stayed way past the end of his shift to help us out. They made us offers we just couldn't turn down and we both drove away with exactly what we wanted and came for!! More

We found a Grand Cherokee Overland at Cross CDJ while shopping on line that we were interested in. Matty gave me all the information I requested by phone, including the value of the vehicle we were trad shopping on line that we were interested in. Matty gave me all the information I requested by phone, including the value of the vehicle we were trading. We were impressed with his product knowledge, and he was most helpful in all aspects of the buying process. It was a three hour drive to the dealership, but well worth it. Matty is courteous, professional, and easy to work with. He also answered additional questions about the operation of the vehicle as we were traveling home. Many thanks to him for making the transaction a pleasant and positive experience. I highly recommend Cross CDJ and Matty Ward to anyone considering a new or pre-owned Jeep. More

After speaking with Austin multiple times during the week. I arranged to arrive at the dealership on a Saturday. However, I ended up being delayed and arriving at the dealership after closing hours. Aus week. I arranged to arrive at the dealership on a Saturday. However, I ended up being delayed and arriving at the dealership after closing hours. Austin hung around and had all of paperwork ready for me when I arrived, as I had a 5 hour drive back home. The best part of my experience is the fact that I was trading in a truck to purchase the new vehicle, and I had to pull a trailer along with me on the trip. The Tundra that I purchased had a locking pin on the hitch, and the dealership did not have the key. Do to the dealership being closed when I arrived there was no one there to remove the locked pin. After some quick thinking Austin and myself drove the new truck to the local Lowe's and the dealership purchased an angle grinder, cutting wheel, and safety glasses. We pulled the truck over to an outlet on the outside of Lowe's and cut the locking pin right off. Austin then helped me load up the trailer and got me back on the road. This was all outside of his job, but he went the extra mile to make sure that I was happy and satisfied. I was able to return home with the new truck and trailer. These guys went out of their way to make this as simple of a process as possible. I would highly recommend these guys to anyone. Thanks again Austin! More

Austin and the Dealership were wonderful to work with.. I would HIGHLY recommend if buying new or used. If ever in the future I can do business with them, I will Kenny Lane would HIGHLY recommend if buying new or used. If ever in the future I can do business with them, I will Kenny Lane More

So, my husband and i were searching for a Citadel (dodge durango). we expressed exactly what our needs were for this vehicle and Roy went aboved and beyond the call of dutie for us. i initially gave Roy a durango). we expressed exactly what our needs were for this vehicle and Roy went aboved and beyond the call of dutie for us. i initially gave Roy a hard time and was dismissive of almost every word he had to say due to the psuedo perception of "car salesmen". i also loved that his title is "consultant" verses "salesman". he was knowledgable and informative regarding the vehicle. Roy seemed more excited than i was about the features of this vehicle and eager to show me what i was getting. the customer service was very VIP, which i love. when im spending my hard earned money i want to feel like im the only consumer in the room. even Todd (loan/finance guy) was very nice, helpful, and knowledgable. even though we came with our own financing, we did not need to because Todd was familiar with our Credit Union and he eliminated a trip to the bank. the vehicle was fairly priced however i wanted greatly priced. Roy worked hard to get us within a few hundrred dollars of our bottom line. Roy was a stand up guy, and we would definitely use Roy again for our car needs! More

Matty ward was wonderful! Very helpful and professional. Exceptional customer service from him! I will recommend him to anyone looking to buy new or used! Yay matty!!! Exceptional customer service from him! I will recommend him to anyone looking to buy new or used! Yay matty!!! More

We were very pleased to do business with Doug Martin at Cross Chrysler Jeep! He was MORE than willing to work with us and every need we had. Being from out of town we had a lot of expectations that Doug w Cross Chrysler Jeep! He was MORE than willing to work with us and every need we had. Being from out of town we had a lot of expectations that Doug was sure to meet! He sent a video clip of the jeep, worked with us on price and even picked my husband up at the airport. We love our new 2012 4 door Jeep Wrangler and would be happy to do business at Cross Chrysler Jeep with Doug Martin again in the future!! More

I saw a car I was interested in on the Cross internet site. I stopped in the dealship and met Roy Twyman in the showroom. Roy was energetic, enthusiastic and anxious to help us. It was a cold day in F site. I stopped in the dealship and met Roy Twyman in the showroom. Roy was energetic, enthusiastic and anxious to help us. It was a cold day in February, so he pulled the car into the heated building so we would be more comfortable. We liked the car, drove it and bought it! Roy's follow up after the sale was second to none! I would recommend him to anyone. More