Cross Chrysler Jeep Fiat
Louisville, KY
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Jeep Purchase Great experience dealing with salesman Tim Hendren and everyone involved. We purchased a Jeep Liberty for our daughter to use in college and were conc Great experience dealing with salesman Tim Hendren and everyone involved. We purchased a Jeep Liberty for our daughter to use in college and were concerned with a noise the jeep was making. Tim made sure the jeep was checked out and made the necessary and costly repairs before we took possession of the vehicle. We will definitely go back for future needs. Karen C More
Roy at Cross Chrysler Jeep made buying a new car a pleasure! I did a lot of research before buying a new Jeep and looked on many different sites. I found Cross Chrysler Jeep had the most competitive prices withi I did a lot of research before buying a new Jeep and looked on many different sites. I found Cross Chrysler Jeep had the most competitive prices within 500 miles of my home. I drove over 5 hours to pick up the Jeep and it was worth it!!! Roy Twyman from Cross Chrysler Jeep is a true professional and cares about the products he sells. He went above and beyond the "normal" car buying experience and made sure I made it safely back after the 5 hour return trip. Roy is a huge asset for his dealership and I wish him continued success!! More
Finally able to get me in Focus ST. After some hard bargaining and no contact from the first time. I went back in a month later and they still had the car. Worked with Roy, he was honest After some hard bargaining and no contact from the first time. I went back in a month later and they still had the car. Worked with Roy, he was honest and fair. Would only go back to this dealership if working with Roy. After the fact still had to haggle down where we wanted to be. Roy's knowledge of vehicle and willingness to work with us paid off. More
A to Z full service champs with an amazing salesman Keaton H Bought our Jeep nearly a year ago and have had excellent service at every turn. Recently someone hit my Jeep doing quite a bit of damage. We called Ke Bought our Jeep nearly a year ago and have had excellent service at every turn. Recently someone hit my Jeep doing quite a bit of damage. We called Keaton who I believe was off that day and made sure the top was put back up and he found extra windows to be zippered on because ours we're at home. Keaton has gone above and beyond what most salesman would do once the transaction of buying is over. I feel confident with Cross in every aspect of what they do. 5 stars every department! More
Top knotch customer service. The is my go to dealer,I have Purchased two vehicles from Matty Ward, he is a man of his word does what he says and I have awesome customer service. D The is my go to dealer,I have Purchased two vehicles from Matty Ward, he is a man of his word does what he says and I have awesome customer service. Do not hesitate to use this dealer. It's well worth the driveI live in Nashville Tennessee. It is well worth the drive. They had the paperwork ready, we were in and out in 30 minutes. More
Best car buying experience by far! I cannot say enough about the service and expertise offered by Matty Ward. Usually the car buying experience is a pain in the rear but not in this ca I cannot say enough about the service and expertise offered by Matty Ward. Usually the car buying experience is a pain in the rear but not in this case. He is knowledgeable and very easy to work with. I highly recommend this dealer and will be sending my friends their way. Thanks again! More
06 grand cheeroke I previously just purchased a 06 grand cheeroke from cross. My experience at cross has by far been the best I have had at any car lot. We walked awa I previously just purchased a 06 grand cheeroke from cross. My experience at cross has by far been the best I have had at any car lot. We walked away with a great deal and the employees at cross made sure everything we wanted was taken care of. More
Fabulous Experience! I purchased a previously owned 2011 VW Jetta for my 17 year old daughter last night. The experience could not have been easier or more comfortable. On I purchased a previously owned 2011 VW Jetta for my 17 year old daughter last night. The experience could not have been easier or more comfortable. One big difference I noticed from other dealerships is that they let her test drive the car. Others had said she had to be 18. Our salesman was Matty Ward. He was knowledgeable, accommodating, and did not pressure us in the least. The business manager was also a delight to work with. He clearly reviewed the terms of the deal and the optional protections available. I did not elect to purchase any of the protection plans and, unlike what I have experienced at other dealerships, he did not try to pressure me and did not change the way he interacted with me as we completed the deal. I truly felt he just wanted to give me the opportunity to purchase the plans and wasn't just trying to make an extra buck. Also, the car was spotless and they still washed and vacuumed it while I was taking car of the paperwork. I believe we got a great value and will not hesitate to purchase from them again! More
Awesome Experience This has become the place to go for our family to get cars. I just got a 2015 Cherokee and I love! My salesman was Matty Ward, he is the best. He wen This has become the place to go for our family to get cars. I just got a 2015 Cherokee and I love! My salesman was Matty Ward, he is the best. He went over all the new features that my new Jeep has and called me the following week to see if I had any question about anything. This was the best sale experience I have had when buying a car. My sister and nephew has gotten cars here and now my mother-in-law is thinking about downsizing to a smaller suv. More
Call Roy Roy Twyman is a great salesman. His main goal is customer satisfaction and he delivers it! Cross Motors had the 2014 vehicle with low mileage that I Roy Twyman is a great salesman. His main goal is customer satisfaction and he delivers it! Cross Motors had the 2014 vehicle with low mileage that I wanted so I bought it there. I have owned my new Jeep Cherokee Trailhawk for 1 day and really like it so far. My Jeep Cherokee Trailhawk drives like a dream and I truly enjoy my V6 engine! If you have interest in a new vehicle, do call Roy. I am a long term customer of Cross Motors approximately 20 years having purchased prior a Grand Cherokee and Liberty. Have experienced some bumps within the service aspect of getting problems resolved, however, Kevin Moser and Greg Clark always put forth their best to attempt to get the mechanics to get it right. More