Cross Chrysler Jeep Fiat

Amazing Customer Service and Dedication I recently purchased a used 2008 Ford Escape Hybrid form Cross Jeep. I had been looking for about 2 months for the specific color and model I wanted. I recently purchased a used 2008 Ford Escape Hybrid form Cross Jeep. I had been looking for about 2 months for the specific color and model I wanted. Cross had it on their website and I send an email to ask some question. Bill Zhunga quickly emailed me and then called. I set up a time to drive down from Indianapoilis to test drive the Escape. Bill followed up with every question I asked a promptly responded. They even helped with financing when the internet loan didn't get processed as quickly as I needed it to. THe experience would have been great but this is when it got better. The check engine light came on on the way home and I called Bill. He said to take it to a dealer get it checked out and they would take care of it. Cross Jeep took care of the very minor parts that needed to be taken care of and paid for the local Ford dealer to fix. AMAZING CUSTOMER SERVICE from start to finish. I would recommend anyone in looking for a car to go to Cross. Thank you Bill and all of Cross. Scott Kadinger More

Austin is AMAZING!!!!!!! Austin was AMAZING!!!!!!!!!!!! He went above and beyond in all aspects of our new JEEP purchase!!!!!! He was so helpful and knowledgeable!!!! Austi Austin was AMAZING!!!!!!!!!!!! He went above and beyond in all aspects of our new JEEP purchase!!!!!! He was so helpful and knowledgeable!!!! Austin searched and found the perfect JEEP for us!!!!!!!! HIGHLY RECOMMEND CROSS JEEP and AUSTIN LUCKETT!!!!!! More

Great Experience! Just purchased a nice truck from Cross Chrysler Jeep. I drove over 200 miles to get there and just knew there would be changes or challenges when I a Just purchased a nice truck from Cross Chrysler Jeep. I drove over 200 miles to get there and just knew there would be changes or challenges when I arrived. I couldn't have been more wrong. The sales team I worked with showed completed professionalism and integrity. They honored every we discussed on the phone, had the truck ready and treated us like royalty. If you are looking for an honorable sales person for you next experience, please call Roy Twyman at Cross Chrysler Jeep! More

Jeep Purchase I recently purchased a Jeep Cherokee from the Cross Dealership, they were very professional during the process and did not act as your typical sales p I recently purchased a Jeep Cherokee from the Cross Dealership, they were very professional during the process and did not act as your typical sales person trying to push any and every car at you and push you to buy that day. It was a very relaxed experience and I would certainly recommend others to purchase their Jeeps from Cross. Not only was Matty helpful during the buying process, but he also spent time with me and my family when the car arrived showing me how to operate the electronic control center. He did not rush through it, and he was very helpful and knowledgable. I visited many dealerships and working with Cross was the easiest and most relaxed which sold me from day one. Cross is THE dealership to visit in Louisville if you are looking to purchase a Jeep. More

This was worth the 3hours drive Sales person( Matt) was very attentive and courteous,knowledgable and worked very hard to find me the vehicle I was seeking ,for price that was way b Sales person( Matt) was very attentive and courteous,knowledgable and worked very hard to find me the vehicle I was seeking ,for price that was way below what I was offered locally or at many other dealerships even with hard negotiation.I was given fair price for my trade .I was well received at the dealership and the completion of the purchase was effortless and smooth. I,m planning to go back there for the purchase of my next car of the Jeep line up. More

2011 wrangler sport Thanks to cross Chrysler jeep I'm now in my own new jeep!! It's not my dad's CJ of course but close! I'm so glad of my purchase, can't wait to take m Thanks to cross Chrysler jeep I'm now in my own new jeep!! It's not my dad's CJ of course but close! I'm so glad of my purchase, can't wait to take my dad for a spin, he'll love it!! Thanks Matty!!! Respectfully Mark Ferguson More

Very pleased I recently traded one vehicle in for a newer vehicle at Cross and had a very pleasant experience. The dealership delivered as promised and Keaton Hor I recently traded one vehicle in for a newer vehicle at Cross and had a very pleasant experience. The dealership delivered as promised and Keaton Horvat, the sales employee, was very professional as was the business office. Highly recommend. More

2014 Jeep Wrangler Rubicon X Great experience with this dealership. I found the Jeep on autotrader.com and was contacted promptly by Bill Zunga. While at the dealership, I felt co Great experience with this dealership. I found the Jeep on autotrader.com and was contacted promptly by Bill Zunga. While at the dealership, I felt comfortable and everyone was friendly, left feeling very happy with my purchase and satisfied with the way they handled the sell. I would definately return for my next vehicle even though I live 2 hours away. More

Found the Jeep on Autotrader, and Austin was prompt, professional, courteous & helpful with making it MY Jeep, even though the vehicle was in Kentucky, and I live in Las Vegas. Austin answered dozens o professional, courteous & helpful with making it MY Jeep, even though the vehicle was in Kentucky, and I live in Las Vegas. Austin answered dozens of texts, and phone calls, always helpful, and made the entire purchase transaction simple & straightforward. More

This is the 3rd car I've purchased from Cross and I will certainly return. They are always top notch. Bill & Joshua were polite and helpful. Also, from a woman's perspective, I appreciate not being spo will certainly return. They are always top notch. Bill & Joshua were polite and helpful. Also, from a woman's perspective, I appreciate not being spoken down to or as if I don't understand how cars work. They were very fair with my trade-in price and the time to finalize the deal was pretty short. I consider my time very valuable and appreciate those who understand that. More