Cross Chrysler Jeep Fiat
Louisville, KY
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Don’t give cross your money This dealership has been in business since 1930 however their customer service is not as good as they would like you to believe. Once they get your m This dealership has been in business since 1930 however their customer service is not as good as they would like you to believe. Once they get your money you will see what I’m talking about. The car somewhere else don’t go here, their entire management staff is a professional and overpaid. More
Rating We went to Cross Chrysler to just look at their jeep wrangler selection. Loran Baskett helped us look through their selection. He was a very good sal We went to Cross Chrysler to just look at their jeep wrangler selection. Loran Baskett helped us look through their selection. He was a very good sales consultant. We did not feel pressured into buying a vehicle and I felt very comfortable dealing with him. Usually car dealers pressure you into buying a car and I don't like that feeling, he was very helpful, friendly and knowledgeable. He answered any of her questions. We ended up buying a jeep wrangler from him when we originally went in just to look at their selection. We would definitely go back to Cross Chrysler to look and possibly buy a future vehicle. More
Worth the drive for best selection of Jeeps I drove from Bowling Green to Cross Chrysler Jeep in Louisville close to 3 years ago to purchase a Jeep Liberty. I still have the that Jeep, and LOVE I drove from Bowling Green to Cross Chrysler Jeep in Louisville close to 3 years ago to purchase a Jeep Liberty. I still have the that Jeep, and LOVE it! I can't say enough good things about the dealership! Clean facility, friendly staff, and the largest best selection of Jeeps ever! Also, my sales guy, Austin Lucket was just AWSOME! No pressure, made me feel comfortable, and did as much of the deal as he could on line, and over the phone to prevent me from driving all the way there if the deal wasn't going to work. Fast forward 3 years. My husband and I have been searching for a Jeep for our son. We were having no luck. There are lots of Jeeps out there, but no one willing to find what we were looking for, or work with us on what they had. I am so happy I made that drive 3 years ago, and I am so glad we made that drive again yesterday! Austin took excellent care of us. What a huge selection to choose from! But we narrowed it down to 4, and we made it home with 1, and we had one very surprised happy son this morning! Thank you Austin for being so kind and helpful! Well worth the drive! More
Very Happy Customer/Amazing Experience This dealership and employees were amazing. I live 630 miles away and they made buying a car easy (Gorgeous Mustang GT/CS). I was helped by Tim Hendr This dealership and employees were amazing. I live 630 miles away and they made buying a car easy (Gorgeous Mustang GT/CS). I was helped by Tim Hendren (sales), Todd Isenberg (Financial), and Matt Ward (Financial). All these guys were helpful, professional, friendly and service with a smile. When I arrived they were even more helpful completing my purchase. I have had 3 Jeeps and looking to buy my 4th in a year or two. I will be looking these guys up. Thank you Tim, Todd, and Matt and all the staff at Cross Chrysler Jeep that made my purchase a very pleasant experience. Don W Western New York More
Great overall experience!! I had a great experience purchasing my new vehicle. Got a great price and the whole process was easy. My salesman Roy Twyman couldn't have been more h I had a great experience purchasing my new vehicle. Got a great price and the whole process was easy. My salesman Roy Twyman couldn't have been more helpful. It was easily the best car buying experience ive ever had. I highly recommend cross and Roy!! More
# 1 salesman , first class !! Bill is a truly honsnest and helpful salesman . He goes the extra mile and he would be the only person I would deal with if I have the chance to purch Bill is a truly honsnest and helpful salesman . He goes the extra mile and he would be the only person I would deal with if I have the chance to purchase again . Keep up the good work Bill !! More
Great Experience We were looking for a low mileage Jeep Grand Cherokee to purchase. Roy Twyman contacted me with a few vehicles with the specific options we were look We were looking for a low mileage Jeep Grand Cherokee to purchase. Roy Twyman contacted me with a few vehicles with the specific options we were looking for. He actually went outside of the ones on his lot and brought one in for us to review before we even committed to a purchase. Roy went above and beyond to help us find what we were looking for. It was a great experience! And to top it off he took us out on the offroad track in a new rubicon just for the fun of it. More
Bill Zhunga is great! Bill was so helpful and knowledgeable when we purchased our jeep liberty. Bill even stayed after the office was closed to let us test drive a few more Bill was so helpful and knowledgeable when we purchased our jeep liberty. Bill even stayed after the office was closed to let us test drive a few more even when we didn't purchase a jeep that day. More
Excellent saller I bought a jeep in 2012 and I changed for a new one in 2015. My experiences were excellent. Zhunga is a professional seller. He knows his job. He has I bought a jeep in 2012 and I changed for a new one in 2015. My experiences were excellent. Zhunga is a professional seller. He knows his job. He has showed experience, professionalism, and quality in his job as a seller. I am a Spanish speaker who do not speak very well the English and he was very respectful and patient. Zhunga is prepared to trait with people from different cultures. Also, he has many details. I receive a gift card from him for every special date: birthday, Christmas, etc. So, his job does not finish when he achieve to buy a car. I love my car. It has been the best inversion that I ever made. If we decide to buy a third jeep we will go with him. More
Great experience I had a bad experience with another dealer at the dealership and Bill reached out to me to apologize. He also let me know that he still wanted my busi I had a bad experience with another dealer at the dealership and Bill reached out to me to apologize. He also let me know that he still wanted my business. Although I purchased a vehicle elsewhere he improved my vehicle finding experience. Great guy! More