Cross Chrysler Jeep Fiat

Matthew Beard.. the jeep guru I have always found that the best person to buy a car from is the person that owns the brand you are looking to buy! Matt is an awesome guy! I have always found that the best person to buy a car from is the person that owns the brand you are looking to buy! Matt is an awesome guy! More

Matty Ward- The Best Saleman I've Ever Dealt with I am sure I have owned over fifty vehicles in the last 22 years because I love unique vehicles so much. I had located a rare Jeep wrangler unlimited R I am sure I have owned over fifty vehicles in the last 22 years because I love unique vehicles so much. I had located a rare Jeep wrangler unlimited Rubicon X model at the Cross dealership via the internet and auto-trader. When I called to check the availability, I spoke with Matty Ward. From the beginning he was extremely helpful. He even was able to teach a 25 year Jeep enthusiast a few things about the current models. Hands down, this was my easiest vehicle purchase to date. It turned out that the price was so great that I was able to drive a trade-in from San Antonio, Tx, and drive the new Jeep back home while having a vacation along the way. I still saved thousands from purchasing the identical vehicle in my state. Matty Ward helped me to lock-in the purchase price and the trade-in value before I even made the trip. Both of which I thought were extremely reasonable. In fact I ended up saving so much that I was able to add a suspension lift and still come out cheaper . Matty's father Matt Ward was the gentlemen that helped me out in the finance arena. My background is in Finance and I do not know how he was able to locate the rate that he located. Of course, this saved me even more money and brought my out the door price lower than I would have ever imagined. The kind of integrity in this dealership is what sets it apart. I had left a few things in my trade-in vehicle and I was surprised to see when I drove up that the porter was already pulling these out for me. If this was not cool enough, the same guy helped me to switch out my own unique shift knob which in itself was a very unique design that I loved. In all I am very impressed with the quality and professional demeanor that the Cross dealership employees have. They are truly the difference in the dealership and other dealerships should strive to be like them. In an ever changing business world, I am glad to have found one place that still believes in customer service. Thanks again guys! More

Amazing customer service This was the second car I've purchased from Matty Ward, and both times it has been a great experience. He got me the car I wanted in my price range, a This was the second car I've purchased from Matty Ward, and both times it has been a great experience. He got me the car I wanted in my price range, and it took no time at all. The customer service at Cross is the best I've encountered, and they always have best prices around. More

Award goes to: MATTY T. WARD We rolled and totaled our 2005 Jeep Rubicon and thankful to be alive, we missed it and wanted to replace it (thank goodness for full-coverage). We kn We rolled and totaled our 2005 Jeep Rubicon and thankful to be alive, we missed it and wanted to replace it (thank goodness for full-coverage). We knew what we wanted and were checking out Cross's Wranglers. Matty introduced himself and impressed us with his knowledge of Jeeps. He took our email and whenever he got one in like we wanted he emailed the info with photos. After two failed attempts on Craigslist and Matty's hard work, Matty found what we were looking for!!!! Thank you Matt Ward, Matty Ward, and Cross Chrysler! More

Cross Jeep for the win I got exactly what I wanted from Cross. I had been to the lot several times and not found what I was looking for, but when I did the people there wer I got exactly what I wanted from Cross. I had been to the lot several times and not found what I was looking for, but when I did the people there were friendly and got me taken care of. I sent a friend there and they bought and I'll be taking my sister there as well. More

Customer Service is Not Dead! In an age of reapidly declining customer service I am always on edge when making large purchases. This said I was truly pleased from the moment I cont In an age of reapidly declining customer service I am always on edge when making large purchases. This said I was truly pleased from the moment I contacted Cross. They were knowledgeble and extremely friendly. My salesperson, Keaton, re-scheduled his day and stayed much later than his shift to help during the buying process. He was down to earth and professional and went out of his way to make sure I was taken care of. After buying my Jeep, a mechanical problem was discovered and they immediately began taking care of it. They even consulted a competing service department to get the job done right! I am very pleased with my buying experience at Cross and will definately reccomend them to anyone in the future. They have an incredible Jeep selection and will make sure you are completely satisfied with your purchase. I will be doing buisiness with them for many years to come! Thanks again! More

The Best Jeep Dealer In Louisville We started looking for a Jeep. Went to other Jeep dealers in Louisville but none compared to Cross Chrysler Jeep. Awesome Experience. Great Customer We started looking for a Jeep. Went to other Jeep dealers in Louisville but none compared to Cross Chrysler Jeep. Awesome Experience. Great Customer Service and by far a dealership that was concerned with making us happy. More

Great buying experience Bought my second jeep from Cross and Roy Twyman. Great experience from a salesperson and dealer I trust. My first jeep was slightly used and I kept Bought my second jeep from Cross and Roy Twyman. Great experience from a salesperson and dealer I trust. My first jeep was slightly used and I kept it for 6 years. Wanted something new and a bit more upscale. The jeep I wanted wasn't on the lot, but Roy was able to secure it for me. Really like doing business at Cross! More

They had me out the door and down the road under an hour! I couldnt have asked for a cheaper, better looking and wonderful truck!! They were so friendly when I called about the truck and went out of their way I couldnt have asked for a cheaper, better looking and wonderful truck!! They were so friendly when I called about the truck and went out of their way to make sure everything was ready for me when I went to pick it up! They even stayed later then closing to allow me to make the drive up! I will be recommnding this dealership to other people, although, there were a few minor details that were out of place. Overall, I had an excellent experience with an excellent organization! Thanks again for giving me my dream vehicle! More

Waste of everyone's time! Contacted Cross about purchasing a Yukon XL Denali and spoke with Keaton. He was friendly but did more talking than listening. I provided factual in Contacted Cross about purchasing a Yukon XL Denali and spoke with Keaton. He was friendly but did more talking than listening. I provided factual information supporting my offer. It wasn't accepted by cross and they did not counter. I moved to pursue a vehicle elsewhere. Keaton contacted me asking if I wanted to submit another offer. I did $1,000 higher which was meeting them in the middle between their asking price and my initial offer. Keaton left me a voicemail stating he had good news. I returned his call only to be informed the good news was he is going sell me the vehicle for over their asking price! Per the car fax the vehicle had low miles (good) but was bought at auction, been in a rear end collision, had 5k miles put on it while being for sale for over 6 months (bad). The risk did not outweigh the reward for my dealing with them. It was a major waste of everyone's time! More