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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,828 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,828 reviews

January 18, 2024

Shawn went above and beyond to get me in the vehicle of my choice and made sure I understood absolutely anything I had questions with. Overall I’ve had a great experience with the dealership overall. More

by austin.earlywine73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We appreciate your high rating and kind review, especially about Shawn’s extra efforts. We're glad to hear that Cross Chrysler Jeep FIAT met your desires and clarified any questions during the process.

January 16, 2024

Very helpful and knowledgeable staff. Helped making getting a truck enjoyable. I would recommend them. More

by Jhafling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Maupin, James Holfinger
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We appreciate your kind words. We're glad the team at Cross Chrysler Jeep FIAT could assist you in finding a truck that suits you. Your recommendation means a lot to us.

January 16, 2024

Professional and courteous. Kevin is an amazing service advisor. I so appreciate how much the team at Cross will work with you. A+! More

by Yates Retirement Services
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

The entire Cross Chrysler Jeep FIAT team, especially Kevin our service advisor, appreciates your kind words. We enjoy working with you and are here to assist anytime. Thank you for the high rating.

January 16, 2024

Cross Chrysler was very easy to do business with. Transparency is key for me when shopping for a car. I was out of state so Matt worked to get me a rough trade in value from my trade in vehicle and More

by jtwaterman25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, James Holfinger, Chris Gabehart
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We appreciate your trust in the out-of-state buying process at Cross Chrysler Jeep FIAT. Transparency is vital to us too! We're here if you need assistance with your future auto needs.

January 10, 2024

Always a great experience at Cross. Shawn is great and makes the process simple even when trading in two cars. More

by joshuaspradlin3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger, Chris Gabehart
Jan 10, 2024 -

Cross Chrysler Jeep Fiat responded

We appreciate your positive feedback. It's reassuring to hear about your easy trading process at Cross Chrysler Jeep FIAT with Shawn, which reaffirms our commitment to simplicity and convenience. Thanks for choosing us for multiple trades.

January 08, 2024

I have used Cross Jeep service several times in the past and have always been happy with the service provided. Kevin was easy to work with, understanding they made sure I could get back to work. It was a c More

by charmedshorti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We appreciate your positive feedback regarding your experiences with our service department at Cross Chrysler Jeep FIAT. We're pleased you're satisfied and found it easy to collaborate with Kevin. Looking forward to serving you again in the future.

January 06, 2024

I have used Cross Jeep service several times in the past and have always been happy with the service provided. More

by RobertR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We're glad to hear you had positive experiences at Cross Chrysler Jeep FIAT service. Thank you for choosing us repeatedly, and we hope to maintain your trust in the future.

January 05, 2024

Shawn was great to work with and was very professional with the process. It as good to work with someone that was being transparent with all items as we were buying a jeep from out of town. Questions a More

by Bryan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We're glad to hear about your positive experience with Shawn in the buying process of your Jeep. Transparency and prompt communication are traits we encourage, so thank you for recognizing them. We wish you safety and joy in all future drives with your Jeep from Cross Chrysler Jeep FIAT.

December 31, 2023

Recently purchased a truck at this dealership. My salesman was Joel Maupin. He was so very pleasant and knowledgeable and a joy to work with. The entire staff were friendly and I would highly reco More

by janetlhancock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Maupin
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

It's good to hear you had a positive purchasing experience at Cross Chrysler Jeep FIAT, notably with Joel Maupin. Don't hesitate to reach out if you have any further opportunities related to your truck. We appreciate the recommendation.

December 29, 2023

Best of the best! Shawn Lopez was one of the greatest salesmen I have dealt with. He made the process easy and quick! I highly recommend Cross Jeep! More

by wilcoxson77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 12, 2024 -

Cross Chrysler Jeep Fiat responded

It's great to hear Shawn Lopez in sales helped make your experience at Cross Chrysler Jeep FIAT smooth and expedient. Your high recommendation is much appreciated!

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