Cross Chrysler Jeep Fiat

Excellent Service Jordan was so kind and helpful. He answered all my questions and was always available to talk if I need help. This dealership is efficient and overall Jordan was so kind and helpful. He answered all my questions and was always available to talk if I need help. This dealership is efficient and overall great. More

Oil change - filter and air filter It took 1 1/2 hours to perform an oil change , filter and air filter on my 2008 Dodge Grand Caravan. My understanding is that there was difficulty i It took 1 1/2 hours to perform an oil change , filter and air filter on my 2008 Dodge Grand Caravan. My understanding is that there was difficulty in finding an air filter, but that information should have been relayed to me early on. The air filter never did get changed - as I had to depart. This is NOT the typical experience that I have a Cross Motors. Needs to be addressed. The service was comped out as a concession and that was appreciated.. More

Got my money and ran Found a jeep i wanted.. Granite..was not new.. But after test drive engine light came on..said they would fix it..picked it up on the way home.. Engin Found a jeep i wanted.. Granite..was not new.. But after test drive engine light came on..said they would fix it..picked it up on the way home.. Engine light came on again.. Took it back next day.. Same thing the following day. Took it back again.. Long story short.. Needs catalyst converters.. And im stuck with it.. Maybe if i spent more than the 18k i did.. It would have been different.. More

Good experience We had a great experience in purchasing our Land Rover from cross great staff and pleasant sales environment.. would highly recommend Cross to anyone We had a great experience in purchasing our Land Rover from cross great staff and pleasant sales environment.. would highly recommend Cross to anyone looking for a auto More

Great job from everyone Helpful and great service Needed an oil change and tire rotation and I have a lift kit which cross did Wanted things done right and cross did Very Helpful and great service Needed an oil change and tire rotation and I have a lift kit which cross did Wanted things done right and cross did Very happy I have bought several jeeps from cross and will continue to come back i Matthew is very nice to iWork with I love the jeep I got More

Great Service!!! I heard about your dealership through a fellow Jeep lover, Phil Feldkamp. He said that they have the largest selection in Louisville. Then I found out I heard about your dealership through a fellow Jeep lover, Phil Feldkamp. He said that they have the largest selection in Louisville. Then I found out my good friend Angel Ortega worked there as a salesperson. I showed up and the service was phenomenal! Angel let me test out several Jeep Cherokees and worked hard to make financing work for me. I couldn’t be happier with my Trailhawk! Thanks so much! More

friendly and courteous staff we had to come from out of state and they had everything ready and waiting. Best deal that we could find and exactly what we were looking for. we had to come from out of state and they had everything ready and waiting. Best deal that we could find and exactly what we were looking for. More

long time to wait to change and balance 4 tires. I arrived right at 8am. I finally received my Jeep just before 11am. What work did I have done? 4 new tires to be put on and balanced. Last Monday I arrived right at 8am. I finally received my Jeep just before 11am. What work did I have done? 4 new tires to be put on and balanced. Last Monday I was quoted a price for the work of @ $875. When the work was completed my bill came to almost $950. I questioned the price and brought the printed quote to the attention of the person handling my work. Back room person checked the figures and realized that there was a sale on my tires, buy 3 get 1 for $1. Final billing from you came to $733. That's a big difference from $875 or $950. More

JK fender and tire install The dealership did a great job installing my Bushwacker tube fenders and 35" tires. Kelsi was my service rep and she is wonderful. My Jeep still nee The dealership did a great job installing my Bushwacker tube fenders and 35" tires. Kelsi was my service rep and she is wonderful. My Jeep still needed a lift kit installed as the tires rubbed the rear fenders under load. More

pricing price for service was outrageous...parts were 3 times higher than nappa...no more for me!...then service man left off a part, found it on floorboard w price for service was outrageous...parts were 3 times higher than nappa...no more for me!...then service man left off a part, found it on floorboard when I got home...now, I have to go back... More