Cross Chrysler Jeep Fiat
Louisville, KY
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Very poor communication. Took my vehicle in for a manufacture recall and it took them three days to complete. Never communicated proactively. I had to follow up every day. Onc Took my vehicle in for a manufacture recall and it took them three days to complete. Never communicated proactively. I had to follow up every day. Once I received my vehicle they quoted me a price different than what I was charged. My service guy was great, however, the team didn’t communicate well. More
Excellent service and professionalism. I am completely satisfied with the way I was treated on my trade in and purchase of my new vehicle. I felt the entire dealership staff was ezcellent a I am completely satisfied with the way I was treated on my trade in and purchase of my new vehicle. I felt the entire dealership staff was ezcellent and professional. Angel Ortega was a pleasure to work with. More
Grand Cherokee Purchase Kelly was great to work with and we would recommend her! She showed us multiple Grand Cherokees, was patient and very knowledgeable about each one! Kelly was great to work with and we would recommend her! She showed us multiple Grand Cherokees, was patient and very knowledgeable about each one! More
Already on my 5th vehicle from them. Being a guy who doesn’t like Change in his life, once I found cross I knew I would never have to look for another dealership again. Very welcoming peo Being a guy who doesn’t like Change in his life, once I found cross I knew I would never have to look for another dealership again. Very welcoming people, who are pretty eager to help. Austin Luckett has been my salesman since I first stepped foot on that lot and he has bent over backwards to make sure every request I give him is answered quickly. I highly recommend when you go to ask for the guy who wears pink pants and you will not be disappointed. More
Great place to buy a vehicle! My salesman Hunter was very knowledgeable and patiently worked with us to find the right vehicle. We were the last customers in the store and Hunter s My salesman Hunter was very knowledgeable and patiently worked with us to find the right vehicle. We were the last customers in the store and Hunter stayed with us throughout the purchase process. Mike, sales manager, was also very patient with us and assisted with applying the best options to protect our new purchase. We truly enjoyed our experience and I love my new Jeep! More
Great Experience Had a great experience buying a Jeep Grand Cherokee from Shawn L. Super knowledgeable, very helpful, and friendly. Took time to address all of our que Had a great experience buying a Jeep Grand Cherokee from Shawn L. Super knowledgeable, very helpful, and friendly. Took time to address all of our questions and concerns. Would definitely recommend Shawn and Cross! More
Awesome We visited several dealership around Louisville looking for a Dodge Challenger SRT8. The service we received from Cross was by far the best!!! Gre We visited several dealership around Louisville looking for a Dodge Challenger SRT8. The service we received from Cross was by far the best!!! Great Job!!!! More
Awesome My Cross sales rep was very professional, diligent and the staff was direct and effective at meeting my needs ........... I would highly recommend Da My Cross sales rep was very professional, diligent and the staff was direct and effective at meeting my needs ........... I would highly recommend Darrell as your go to for any new Jeep needs. More
Jeep Compass / Excellent negotiation Kelly worked the deal until I accepted the terms. She was professional and determined to meet my needs. I would recommend this dealership to my famil Kelly worked the deal until I accepted the terms. She was professional and determined to meet my needs. I would recommend this dealership to my family and friends who are looking for a Jeep. More
Cherokee Trailhawk purchase Purchased a 2019 Trailhawk from Mathew Beard. He was very knowledgeable about the Trailhawk, including available inventory and options. He worked to g Purchased a 2019 Trailhawk from Mathew Beard. He was very knowledgeable about the Trailhawk, including available inventory and options. He worked to get us the deal we were comfortable with. He walked through all of the details about the controls and functions to help us learn how everything works on the Trailhawk More