Cross Chrysler Jeep Fiat
Louisville, KY
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Will Wilczek - Knowledgeable & Patient Had such a struggle getting our perfect Jeep Rubicon. Will Wilczek was very knowledgeable and patient w/us, he finally found just what we needed! Had such a struggle getting our perfect Jeep Rubicon. Will Wilczek was very knowledgeable and patient w/us, he finally found just what we needed! More
Good experience Great service from Hunter ifelt good with the purchase and experience wold recommend to anyone this requires to much typing but I did feel good about Great service from Hunter ifelt good with the purchase and experience wold recommend to anyone this requires to much typing but I did feel good about the deal More
Good experience The prices are very reasonable for the inventory they have. The representative Angelica was very knowledgeable and helpful. I would definitely recomme The prices are very reasonable for the inventory they have. The representative Angelica was very knowledgeable and helpful. I would definitely recommend Cross to anyone looking for a Jeep! More
Great Experience! My sales representative Jordan made it easy, no pressure to purchase a vehicle. I was impressed with the clean facilty and customer service. Jordan pe My sales representative Jordan made it easy, no pressure to purchase a vehicle. I was impressed with the clean facilty and customer service. Jordan personally came to my house to pick me up and bring me back to the lot. I appreciated the personal attention and easy process to purchase a new vehicle. I would definitely come back! Richard More
Came in from out of town for a great deal and left happy! I live about 3 hours southwest of Louisville. They had the 6-speed manual Fiat 500x I was looking for. Austin stayed in contact with me via email and I live about 3 hours southwest of Louisville. They had the 6-speed manual Fiat 500x I was looking for. Austin stayed in contact with me via email and answered every question I had in a timely manner over the course of several days before I drove up to look at the vehicle. Chase helped me once I arrived. Jared made sure everything got taken care of. And Todd walked me through signing all the paperwork at the end. Much appreciated, guys! Keep up the great work! More
Awesome Customer Service Salesman James went above and beyond to take care of us. He did everything from explaining each vehicle to getting us drinks... He even stayed after c Salesman James went above and beyond to take care of us. He did everything from explaining each vehicle to getting us drinks... He even stayed after closing on 4th of July to close the sale. Ask for James at Cross! More
Diagnostic and repair Cross Jeep gave me a timely appointment. When I arrived my service rep assisted me right away and called me back with a diagnosis and estimate within Cross Jeep gave me a timely appointment. When I arrived my service rep assisted me right away and called me back with a diagnosis and estimate within a few hours. The car was ready the next day. The charges were reasonable for the work required. More
Happy with my purchase Hunter was great to work with, wasn’t high pressure. Only reason I didn’t give 5 stars is because I would have liked a bit more for my trade, but the Hunter was great to work with, wasn’t high pressure. Only reason I didn’t give 5 stars is because I would have liked a bit more for my trade, but the vehicle I purchased was priced right! More
Overall satisfied A little lacking when communicating the status of my order. I had to reach out to the dealership first whenever I wanted an update on my build. Other A little lacking when communicating the status of my order. I had to reach out to the dealership first whenever I wanted an update on my build. Other than that, I’m overall satisfied with my experience and very happy with my purchase. More
Found the jeep of my dreams.Dreams really do come true. This was the best car dealership that I have ever visited.Mr Ward and Mr.Walker definitely helped change my life.They are the greates!!!!Mr.Walker wa This was the best car dealership that I have ever visited.Mr Ward and Mr.Walker definitely helped change my life.They are the greates!!!!Mr.Walker wasn't pushy.I just told him what I was looking for and he took me right to it.He knew everything in detail about the jeep.He made me feel at ease and I felt just like talking to my yneighbor.He was down to earth and treated me and my old man just like he knew us forever.Coss Motors did a really wonderful thing hiring him.Mr.Ward was the greatest thing that ever happened to me.He made everything so easy and explained it so I could understand.We had paperwork done in no time.He was very polite and you could tell he was a specialist. He even told me my options and explained to a T.My experience at Cross Motors Jeep was wonderful.I would never go anywhere else.When it comes to car buying this is the only place to go.Their not pushy and they listen to what your looking for and make your whole experience as easy as pie.Sincerely Tammy M More