![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Cross Chrysler Jeep Fiat
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,720 reviews
Wonderful sales staff - was very easy to work with Wonderful Sales staff - very nice and easy to work with. Would purchase a vehicle from the dealership again. Covered all our needs and were very sat Wonderful Sales staff - very nice and easy to work with. Would purchase a vehicle from the dealership again. Covered all our needs and were very satisfied with the entire experience. More
Good Experience Shaun was a pleasure to work with from start to finish. Very professional and friendly. We had a good experience at this dealership and would recomm Shaun was a pleasure to work with from start to finish. Very professional and friendly. We had a good experience at this dealership and would recommend. More
Incredible experience I came to Cross looking for a bigger vehicle to support my growing family. I've worked with several other dealers recently, but nothing ever worked ou I came to Cross looking for a bigger vehicle to support my growing family. I've worked with several other dealers recently, but nothing ever worked out, due to being upside-down on my trade-in and having below average credit. Jordan and the other staff members not only got me into a great vehicle, they also worked their magic to get me an interest rate that was better than the best interest rate my credit union was offering for used vehicles. I still can't believe how well it worked out. More
Made buying a car a pleasant experience. The sales (Matt Beard) helped me get into the auto I desired. Excellent communication, quality, stand-up guys. I will continue to purchase from Matt B The sales (Matt Beard) helped me get into the auto I desired. Excellent communication, quality, stand-up guys. I will continue to purchase from Matt Beard in the future More
Was a great experience to work with all the folks at Cross I worked with Danny Clum and he did his job very well. Made me feel comfortable, answered my questions and was very knowledgeable of the products. Dan I worked with Danny Clum and he did his job very well. Made me feel comfortable, answered my questions and was very knowledgeable of the products. Danny showed me a few different Jeeps and I decided to buy a Cherokee. Very happy with all involved. Great dealership. Cross in the only Jeep dealer one needs to go to. Thanks . More
Our salesman for life Shawn Lopes was our salesman at Cross. He was professional, knowledgeable, kind and honest. It is salesmen like Shawn that keep us coming back to Cro Shawn Lopes was our salesman at Cross. He was professional, knowledgeable, kind and honest. It is salesmen like Shawn that keep us coming back to Cross. More
Excelent I felt very well taken care of by the salesman, he was aware of me and answering very kindly every question I asked him, I felt very satisfied I felt very well taken care of by the salesman, he was aware of me and answering very kindly every question I asked him, I felt very satisfied More
An easy long-distance transaction I located the vehicle I wanted via Auto Trader. Angelica contacted me back immediately and had my questions about the vehicle answered within 30 minu I located the vehicle I wanted via Auto Trader. Angelica contacted me back immediately and had my questions about the vehicle answered within 30 minutes. We negotiated price and had a verbal agreement very quickly, then they worked with my bank to provide the requred documentation. Pick-up was a breeze. Angelica picked me up from the airport in my vehicle. We test-drove it, and returned to the dealership to complete the transaction and make payment. I was out and on the road within an hour of arriving to the dealership. All in all a very easy and pleasant transaction. More
Excellent Customer Service Darryl Brown is an excellent salesman . Dealership was clean and very professional sales persons. Management was very helpful when you walk in the sh Darryl Brown is an excellent salesman . Dealership was clean and very professional sales persons. Management was very helpful when you walk in the showroom . Overall excellent . More
Professional and knowledgeable My wife and I had a great experience at Cross Jeep with my recent purchase of our Jeep Wrangler. Austin was very courteous and helpful. He answered My wife and I had a great experience at Cross Jeep with my recent purchase of our Jeep Wrangler. Austin was very courteous and helpful. He answered all of our questions and worked with us for 3 hours to find the right Jeep. He took the time to show me how to remove the top and we even took a drive on the obstacle course, which is located at the dealership. The course is a blast!! We also worked with Jon Cross who was helpful and wanted to make sure we had a pleasant experience. I definitely recommend Cross Jeep. More