Cross Chrysler Jeep Fiat
Louisville, KY
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Excellent customer service Went in today to get out of a high payment and into a nicer newer ride. I got salesman Hunter Doerr and he went above and beyond to help get me everyt Went in today to get out of a high payment and into a nicer newer ride. I got salesman Hunter Doerr and he went above and beyond to help get me everything I wanted. I want to thank Matt Ward for helping us with everything as well. More
Was great customer experience I would like to give a 5 star rating because they made it worth my time and effort I put into finding my car online to making the purchase as painless I would like to give a 5 star rating because they made it worth my time and effort I put into finding my car online to making the purchase as painless as possible couldn't of asked for a better salesman to help me finalize my deal thank you very much More
Friendly and knowledgeable staff and salesman Called dealership and spoke with Austin at Cross Jeep regarding a specific Jeep Wrangler Unlimited. Austin had the Jeep up front for me when we arriv Called dealership and spoke with Austin at Cross Jeep regarding a specific Jeep Wrangler Unlimited. Austin had the Jeep up front for me when we arrived. He was very friendly and knowledgeable. Austin informed me about the features on this specific Jeep, including the options that were included, and some of the differences of that specific Jeep. I was told by a different salesman at the Dixie Hwy Jeep dealership that a few of the features on the Jeep I bought were not features that could be gotten on that model. I literally came from the Dixie Hwy dealership where the salesman was not knowledgeable, or just lying to make a sale, and was very rude. I had never been treated like that by a car salesman at ANY dealership until there. I definitely would come back to Cross and would recommend it to anyone. More
Amazing customer service So far we have bought 3 vehicles and referred a family member to Shawn. He goes out of his way to make sure that we are completely satisfied and confi So far we have bought 3 vehicles and referred a family member to Shawn. He goes out of his way to make sure that we are completely satisfied and confident in our purchases. We will never buy from any other dealership. They truly make you feel like family! 10/10! 😊 More
Great experience Freindly, quick. I will diffinatley tell people to give thus dealership a try. I will fine then Jordan's name every opportunity that comes up. Freindly, quick. I will diffinatley tell people to give thus dealership a try. I will fine then Jordan's name every opportunity that comes up. More
Great Experience!! I looked at an older SUV online and contacted the business. I spoke with a salesman, Hunter Doerr. He answered all my questions about the vehicle in a I looked at an older SUV online and contacted the business. I spoke with a salesman, Hunter Doerr. He answered all my questions about the vehicle in a prompt manner. I was in contact with him about the vehicle and financing over the course of a weekend before making the 4 hour drive to see the vehicle in person. The vehicle was better than described and Hunter made every effort to assist me in driving and taking my time to look the vehicle over, including getting it on a lift to look at the frame. I purchased the vehicle and drove it back home without issue. Great experience! More
Awesome experience This was a our first time purchasing a car from here. Highly recommend this dealership. The service we received throughout the process was nothing les This was a our first time purchasing a car from here. Highly recommend this dealership. The service we received throughout the process was nothing less than excellent More
Made it easy to buy a car Was looking to buy a used Ford Taurus,the one they had was nice and clean and was reasonably priced,they also worked with me a little more on it and d Was looking to buy a used Ford Taurus,the one they had was nice and clean and was reasonably priced,they also worked with me a little more on it and didn't try to push any thing else on me,my sales person Jordan was able to answer all my questions and was very knowledgeable about the car More
Communication I feel the communication from the service center was not very good. Calls not returned timely. Was asked to break down what was needed and never heard I feel the communication from the service center was not very good. Calls not returned timely. Was asked to break down what was needed and never heard back. More
Great service We had great service and Chase was awesome in helping us find our son his first car. I recommend Cross Motors if looking for a new he used car! We had great service and Chase was awesome in helping us find our son his first car. I recommend Cross Motors if looking for a new he used car! More