Cross Chrysler Jeep Fiat
Louisville, KY
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I could not be happier! I find everyone there to be kind, knowledgeable and easy to work with. My service rep, Rick Turner, is the best. He is very patient and great with com I find everyone there to be kind, knowledgeable and easy to work with. My service rep, Rick Turner, is the best. He is very patient and great with communication. That is the most important part of customer service, communication. More
Great and Quick! Everyone at Cross Motors was easy to work with. My husband and I knew what we wanted, so it was a very easy process! Angelica was phenomenal to work w Everyone at Cross Motors was easy to work with. My husband and I knew what we wanted, so it was a very easy process! Angelica was phenomenal to work with, and made us feel at ease!! More
Great experience! Shawn made the whole thing very easy. Made the entire deal over the phone with zero surprises when I showed up. Vehicle was as advertised, and after a Shawn made the whole thing very easy. Made the entire deal over the phone with zero surprises when I showed up. Vehicle was as advertised, and after a few strokes of the pen I was on my way. Watch out for the privacy act document and make sure you check the opt out box. I’ve already been getting robo calls with a KY area code so your information WILL be sold to third parties. Finance guy didn’t even mention the opt out, just wanted signatures. More
Chris Gabehart is great to work with! I just bought a Jeep Grand Cherokee and we love it! Chris gave us a great deal and excellent service. I highly recommend Cross and Chris Gabehart. I just bought a Jeep Grand Cherokee and we love it! Chris gave us a great deal and excellent service. I highly recommend Cross and Chris Gabehart. More
Don’t bother , took it in to have them trouble shoot an issue with overheating. They hooked it up and said it was the fan. They also said the car has two othe , took it in to have them trouble shoot an issue with overheating. They hooked it up and said it was the fan. They also said the car has two other codes but they can’t tell me what they are until I pay them “$120-/+”. They clearly had the codes or they wouldn’t have told me. Seems like a scam to me. I would have had them do the repairs but they wanted to charge $1,100 + to replace th radiator fan that cost $200 and took me less than 15 McIntyre’s from start to finish. 3 bolts and an electrical plug is all it took. They also said they were fixing an airbag recall and they didn’t. I took it to another dealer and they said it hadn’t been touched. So proceed with caution, or just drive 10 miles to the next dealer More
Best car dealership experience I’ve ever had Me and my wife went in looking for a new Jeep Cherokee and met with Austin Luckett. We had a price in mind and he got us what we wanted plus more. He Me and my wife went in looking for a new Jeep Cherokee and met with Austin Luckett. We had a price in mind and he got us what we wanted plus more. He did not try to push us into anything or pressure us into a more expensive deal. Very easy going and relaxing deal. I would highly suggest Cross Motors. Thanks!! More
Purchase of 2017 Volkswagen Golf What a great experience from start to finish. Chris Gabehart was helpful, courteous and a pleasure to work with. Everyone we encountered at the dealer What a great experience from start to finish. Chris Gabehart was helpful, courteous and a pleasure to work with. Everyone we encountered at the dealership was super. Will definitely return for any future purchases. I love my car!!! More
Una Experiencia Increíble Recientemente mi familia y yo nos fuimos a Cross Jeep Chrysler Fiat para averiguar precios de los nuevos Jeep Cherokees. Aún así no tenía idea que iba Recientemente mi familia y yo nos fuimos a Cross Jeep Chrysler Fiat para averiguar precios de los nuevos Jeep Cherokees. Aún así no tenía idea que iba salir con un mi carro nuevo. Menos con una Cherokee Trailhawk. Todos en la agencia fueron muy amables pero trabajamos directamente con Angelica Ortega. No puedo decir suficientement lo atenta y amable que ella fue conmigo y con mi familia. Angelica se aseguró de ayudarnos. Estaba muy enterada de todos los detalles de los Jeep y despues que negaciomas obtuvimos una oferta muy buena. Recomiendo absolutamente trabajar con Angelica si estás buscando un Jeep nuevo o usado. More
Great service! It was a smooth process finding our dream car thanks to Angel! She was wonderful to work with. It is obvious that she is passionate about helping her It was a smooth process finding our dream car thanks to Angel! She was wonderful to work with. It is obvious that she is passionate about helping her customers and is very knowledgable about the different models and features. Overall, our experience at Cross has been excellent! Thank you! More
Excellent customer service Angelica was very helpful in our search for a used SUV. We were pleased with her attentiveness & overall consideration for our budget. I have referred Angelica was very helpful in our search for a used SUV. We were pleased with her attentiveness & overall consideration for our budget. I have referred friends & family to her that are looking to buy new or used. She has excellent customer service! More