Cross Chrysler Jeep Fiat
Louisville, KY
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Friendly and knowledgeable staff Our salesman was great in every way. He was patient as we asked a lot of questions. He seemed genuinely concerned that we chose the best vehicle for o Our salesman was great in every way. He was patient as we asked a lot of questions. He seemed genuinely concerned that we chose the best vehicle for our needs. More
Great experience! James was wonderful! He helped us find exactly what we were looking for! Great customer service and very friendly. Would definitely recommend going to James was wonderful! He helped us find exactly what we were looking for! Great customer service and very friendly. Would definitely recommend going to him! More
First experience with Cross Chrysler Jeep Fiat Service Manager and technicians worked hard to solve a headlight problem. Unsolved at this appointment but have a new scheduled appointment Aug 14, Service Manager and technicians worked hard to solve a headlight problem. Unsolved at this appointment but have a new scheduled appointment Aug 14, 2018. Other was regular oil and tire rotation. Prompt service and employees who care about the customer More
Buying this car didn't suck. Spent about six months narrowing down the exact vehicle to fit all my needs. Tried on at least 50 cars from dozens of dealerships. Jordan Walker at Cr Spent about six months narrowing down the exact vehicle to fit all my needs. Tried on at least 50 cars from dozens of dealerships. Jordan Walker at Cross was patient throughout the whole experience and rode with me on several test runs. I knew him when he was a service manager and was glad to work with him on buying my latest ride. He's great to work with. Isn't pushy and didn't try to upsell add-ons or force me into something that wasn't the right fit. More
2019 Jeep Trailhawk This was the best car buying experience I have ever had.The salesman did not pressure me at all. He was helpful, answered all of my questions and exp This was the best car buying experience I have ever had.The salesman did not pressure me at all. He was helpful, answered all of my questions and explained anything I didn’t understand. He showed me how each feature worked. I bought my car there because everyone was very straight forward. Chase showed me the park assist, on the Trailhawk. If something happened and I needed a new car I would go back to Cross Jeep without a second thought. Chase helped make sure I had all my paperwork in order, even though I had to take care of the process on my lunch breaks. The dealership never treated me like they were in a hurry to leave or make annoying phone calls to me.they helped me get the purchase done even though they knew we had to work around my husband. More
My Cross Experience Service at Cross was the best, I will definitely be going back! They made sure to cover my every need above and beyond my expectations. Service at Cross was the best, I will definitely be going back! They made sure to cover my every need above and beyond my expectations. More
Awesome In the years I purchased a car I always hated it. I had put this purchase off for a long time because I couldn't stand the sales people and dealing wi In the years I purchased a car I always hated it. I had put this purchase off for a long time because I couldn't stand the sales people and dealing with the finance dept. Today Cross Motors and it's employee made my car buying experience the best I have ever had. I will shop here again. My salesperson Kelly was the best.. Thank you so much Jeffrey RICHERT.. More
Exceptional Everyone was very helpful. They called me back when the work was finished. All in all it was a very good experience. Thanks for everything, Kevin Everyone was very helpful. They called me back when the work was finished. All in all it was a very good experience. Thanks for everything, Kevin More
Best car buying experience ever! Cross Motors is a very fair, informative and helpful dealership. The sales process was a pleasure and non-pressuring. Matt Beard was extremely pati Cross Motors is a very fair, informative and helpful dealership. The sales process was a pleasure and non-pressuring. Matt Beard was extremely patient and accommodating with my indecisive husband. Financing experience was very honest and upfront. We purchased an excellent 2019 Jeep Cherokee Latitude Plus 4x4 2.0L I4 turbo at a great price! Best car buying experience ever. Highly recommend! More
5 star service! Everyone was very helpful and friendly from start to finish! Will provided excellent customer service and made sure I knew my Jeep before leaving the Everyone was very helpful and friendly from start to finish! Will provided excellent customer service and made sure I knew my Jeep before leaving the parking lot. He went above and beyond! More