Cross Chrysler Jeep Fiat
Louisville, KY
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Matt and Jared were great to work with No nonsense process and got right solving my problems. I am happy with the Jeep Grand Cherokee and will be back for future jeep purchases. No nonsense process and got right solving my problems. I am happy with the Jeep Grand Cherokee and will be back for future jeep purchases. More
Great experience Very helpful, a pleasure to work with. Extremely pleasant. Had a couple of issues with tire weights and a inop parking brake but they took care of the Very helpful, a pleasure to work with. Extremely pleasant. Had a couple of issues with tire weights and a inop parking brake but they took care of them immediately. More
very good nice very good experience did a nice job of working with us on price and getting us to the right car shown us how to work the in and outs of the car did a nice job of working with us on price and getting us to the right car shown us how to work the in and outs of the car More
fraud Brazen deceit and unbelievable lack of professionalism. I've contacted my lawyer and we will take action against Cross. I'll be surprised if Progress Brazen deceit and unbelievable lack of professionalism. I've contacted my lawyer and we will take action against Cross. I'll be surprised if Progressive Insurance doesn't take action also. More
No Hassel! Listened to my wants/needs. James was a pleasure to work with. Traded 2 cars in at $ needed and bought my dream JEEP! I will definitely buy from again. Smooth Transaction all aro James was a pleasure to work with. Traded 2 cars in at $ needed and bought my dream JEEP! I will definitely buy from again. Smooth Transaction all around. More
Great experience! Got a square deal at a fair price. Darryl is a great rep, he was responsive and thorough. 10/10 would buy from them again. Got a square deal at a fair price. Darryl is a great rep, he was responsive and thorough. 10/10 would buy from them again. More
Fantastic service department This dealership’s service department was fantastic. I am new to town and they got my car in for needed service long before another would. My service r This dealership’s service department was fantastic. I am new to town and they got my car in for needed service long before another would. My service rep then kept in touch with me about the progress. I was then offered an Uber ride to get back to the dealership to pick up my car. I will continue to use them to service my car. More
Great Sales Team Austin and Chase worked with me to make sure I got the car I wanted, even with a not-so-good credit score. Chase wasn't pushy and made sure I got a de Austin and Chase worked with me to make sure I got the car I wanted, even with a not-so-good credit score. Chase wasn't pushy and made sure I got a deal good for me. Thanks guys! More
Wanted to scale Down from 2500 The had the Years and Model Used Rams I was looking for. 2015-2016 Outdoorsmans. Sales was great with Chris and James. Doing the Paperwork with Todd w The had the Years and Model Used Rams I was looking for. 2015-2016 Outdoorsmans. Sales was great with Chris and James. Doing the Paperwork with Todd was a breeze( But really pushed te warranty ;) ...which I did not take. Only real issue I had was the lack of attention to detail on reconditioning. Engine Air filter was filthy and meed to be changed. Truck had 35k on it and it was the original filter I’m guessing. They did change the oil though. Lastly the underside of the truck and frame really was filthy from stone dust and dirt road grime.Their shop could have spent 1hrs blasting it out...(which I did in my driveway when I got home). It’s the details that make the difference. New tires were on the Truck. Overall not a bad experience but the effort put into Recon could be just a bit better on cleaning the outside of the truck to make it stand out for sales. More
I like Shawn. I like Cross Chrysler Jeep. I bought my Town & Country from them in 2013? and returned for another in 2017. Then bought a F-250 and then a Jeep GC. Shawn walked with me thru al I bought my Town & Country from them in 2013? and returned for another in 2017. Then bought a F-250 and then a Jeep GC. Shawn walked with me thru all the love last 3 purchases and will help you make an informed decision also. He is a bit of a Jeep fanatic and knows them well! More