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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,817 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,817 reviews

August 19, 2018

Awesome salesman Chris was awesome to work with. Very nice and down to earth guy!! Love our new Jeep. Keep up the great job Chris! We will see you when we bring you th More

by tmbghost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
August 19, 2018

Honest dealership Looking for a vehicle for your teenager can be very frustrating. Shawn and the guys at Cross helped this process be a lot easier. This dealership is 2 More

by carterm000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
August 18, 2018

Buyer Very professional . Took care of problems that came up during the sale. Mr Cross was great. Remember ..... they are a business that employs people More

by bondulick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Jared Cross, Jon Cross, Matthew Beard, Kelly Linne
August 17, 2018

Great Service! Staff is great; they are very friendly, professional, informative and take care of service in a timely manner. Text you when service is complete as More

by lindyr56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have worked with Tyler Morrison in the past, and Matt Beard was my sales person. Excellent staff!, Kelsi Ferguson
August 16, 2018

Car buying Great experience with Cross! Would recommend anyone to go! Glad I had the opportunity to work with great people to buy a great affordable car. More

by LERUDOLPHJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Wilczek
August 16, 2018

Great selection, My experience was..ok. The staff at first left something to be desired. On walking in, I was not "greeted" by the staff, instead only after a few mins More

by FERRON.WILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Aug 16, 2018 -

Cross Chrysler Jeep Fiat responded

Thank you for the review. Could you please call me to go over your circumstance at 502-459-9900 Jared Cross

August 16, 2018

Recall work I had a recall notice so I called to make an appt. While on the phone I learned that there were actually 3 recalls. I wondered how many trips/appts I More

by cogadh2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
August 16, 2018

Great experience! Started out online and ended up driving down form Florence Ky to meet with Shawn. Had everything ready to go when I got there and a very pleasant buyi More

by INSPECTORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
August 15, 2018

Cross Experience Gets an A+! Chase was exceptional to work with from the moment we met. From answering our questions to the knowledge of the vehicles, Chase simplified everything. More

by dmyers8807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chase Vancelette
August 15, 2018

Great Overall Experience Will was great to work with. The entire staff was knowledgable and friendly. There were no pushy sales tactics and helped me find the right vehicle fo More

by CRAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Wilczek
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