
Cross Chrysler Jeep Fiat
Louisville, KY
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Easiest car shopping ever!!! We were shopping for a second car. Angel Ortega LISTENED to what we wanted and came through. No stress! Matt was amazing! Two thumbs up! We were shopping for a second car. Angel Ortega LISTENED to what we wanted and came through. No stress! Matt was amazing! Two thumbs up! More
service & bodyshop Greg in the body shop sat down and went over everything that was getting done. Helped me out with the insurance claim. Any time I called or emailed he Greg in the body shop sat down and went over everything that was getting done. Helped me out with the insurance claim. Any time I called or emailed he got back to me in a very timely manor. They did a great job on helping me with everything I needed. I work at another dealership in town and chose to do business with them because of how they spoke to me like I was human being and not just a “job”. I strongly recommend anyone that needs bodywork done to see Greg at Cross Jeep! I also had some recalls done and Tyler in service got me in and out without having to wait weeks like other stores I had called to do the work for me. More
Service on 2010 Chrysler Town& Country Able to diagnose headlight problem Correctly. This was an expensive repair but done correctly with genuine parts. We have a 2 year warranty. Certainl Able to diagnose headlight problem Correctly. This was an expensive repair but done correctly with genuine parts. We have a 2 year warranty. Certainly worth using this dealership repair department. Technicans kept us informed and performed repair in a timely manor. More
Fair, not too pushy I knew what I wanted and Angel helped me find the perfect vehicle with all the specifications I asked for. The price wasn’t where I needed it so so kr I knew what I wanted and Angel helped me find the perfect vehicle with all the specifications I asked for. The price wasn’t where I needed it so so krpt looking elsewhere. Angel stayed in touch and did her best to get the price where I needed it. Very happy with my new Jeep! More
Great servic, kelsi was Great They had some trouble finding the problem but didn't give up and solved the problem. It has never run better. I will take my car back to them anytime. They had some trouble finding the problem but didn't give up and solved the problem. It has never run better. I will take my car back to them anytime. More
Jeep wrangler Hands down the best car buying experience. Up front, informative, honest. Not pushy. Just helped me find the best jeep to fit all my needs... and in m Hands down the best car buying experience. Up front, informative, honest. Not pushy. Just helped me find the best jeep to fit all my needs... and in my price range! Not to mention financing was so simple in house. Better interest rate than my bank! Ten stars! More
Online shopping turned into buying I was online shopping one day looking at Jeep Grand Cherokees and dreaming of getting a new one. I came across one that I liked at Cross and was curio I was online shopping one day looking at Jeep Grand Cherokees and dreaming of getting a new one. I came across one that I liked at Cross and was curious about it. I put my information in the screen and the next day received a call from James about it. Honestly I wasn't looking to actually purchase the vehicle, I thought I would just get some information on it and that would be it. However, my husband and I made an appointment to go test drive it and talk some numbers and we ended up buying the vehicle. I would have like to have gotten a little more for my trade but it all worked out in the end and now I am the proud owner of a 2016 Grand Cherokee. More
Had a oil change and tire rotation Kelsi was fantastic, she told nd it would be about 11/2 hours and it was. She was great and very friendly. Knew what she was doing!!!!! Kelsi was fantastic, she told nd it would be about 11/2 hours and it was. She was great and very friendly. Knew what she was doing!!!!! More
Excellent! The guys in the Service Department always go out of their way to make sure everything is perfect! Thanks! My next vehicle will come from Cross becau The guys in the Service Department always go out of their way to make sure everything is perfect! Thanks! My next vehicle will come from Cross because of the service I get there! Personal, friendly, and always keep my car running great! More
Great buying experience I wanted to buy a Jeep Wrangler for my daughter who is turning 16. I found what I was looking for on the internet at Cross Chrysler Jeep Fiat. I cal I wanted to buy a Jeep Wrangler for my daughter who is turning 16. I found what I was looking for on the internet at Cross Chrysler Jeep Fiat. I called to see if it was still available and to ask some specific questions. They did a great job of answering my questions in detail and so I set up an appointment to take a look. When I arrived, I was met quickly and shown the Jeep. It met my expectations and we were able to reach a fair price for it. Because I was from out of town, they agreed to deliver it to me the following day. The delivery was right on time and everything about working with Cross was great. Special thanks go to my sales consultant, Will Wilczek, who went out of his way to make sure I had a great experience with Cross. I will definitely use he and Cross in the future. More