
Cross Chrysler Jeep Fiat
Louisville, KY
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Prepare to wait As is apparently customary for dealership service department today, an appointment was necessary for an oil change. I can deal with that. Problem As is apparently customary for dealership service department today, an appointment was necessary for an oil change. I can deal with that. Problem is, even with an appointment, it took over an hour for just a simple oil change--an $75+ dollar oil change, with coupon. And then dealerships wonder why they get a bad reputation. More

Chris and Cross Chris was my awesome salesman, he is an awesome person. He stayed in contact,and made me feel as if i was the only customer he had. He was available a Chris was my awesome salesman, he is an awesome person. He stayed in contact,and made me feel as if i was the only customer he had. He was available anytime i called or text him. I never felt pressured. This is my 2nd vehicle i ve bought from here they always did what they could to get me approved. They are very family oriented and family owned. No pressure, very respectful, well mannered and got through the paperwork quickly and made sure i understood everything. They have great inventory to choose from and great prices that will fit anybodys budget. More
Awesome experience! I was very impressed with this deaership. I was helped from the moment I walked in the door. Our salesman Shawn helped me purchase our new Jeep Grand I was very impressed with this deaership. I was helped from the moment I walked in the door. Our salesman Shawn helped me purchase our new Jeep Grand Cherokee Limited with ease. The experience was very good and painless compared to other dealerships. So glad we were not high pressured to buy and we recieved a great offer on our trade in. I definitely will be back to buy our next car as well. More
Long distance Purchasing car here was very easy.found Grand Cherokee I wanted asked salesman about pricing then gave them trade information. In matter of an hr I ha Purchasing car here was very easy.found Grand Cherokee I wanted asked salesman about pricing then gave them trade information. In matter of an hr I had answers on all.found best deal here in a 200 mile radius. More
Great experience!! Everyone was very nice and friendly and NOT PUSHY!!! Would definitely recommend. Easy to deal with and faster than most others we have dealt with. We Everyone was very nice and friendly and NOT PUSHY!!! Would definitely recommend. Easy to deal with and faster than most others we have dealt with. We had a great experience! More
Great experience Salesman was very good, not pushy, but very knowledgeable and down to earth. Dealership seems to have an overall good price on all vehicles and was su Salesman was very good, not pushy, but very knowledgeable and down to earth. Dealership seems to have an overall good price on all vehicles and was sure to work with our budget and make a deal. Of the 10+ we shopped at, Cross was the best. More

Amazing experience!! Chris was such a pleasure to work with! He was knowledgeable, friendly and straight forward. He made me feel comfortable and at ease with my decision. Chris was such a pleasure to work with! He was knowledgeable, friendly and straight forward. He made me feel comfortable and at ease with my decision. I am so thankful he helped me find my DREAM Car!! More
Hunter was really competent and I enjoyed working with him. The whole experience was excellent from looking for a car to the financing guy. Everything was a top drawer experience that I would recommend to anyon The whole experience was excellent from looking for a car to the financing guy. Everything was a top drawer experience that I would recommend to anyone. More
Very helpful & accommodating. The service department found the problem & resolved it as quickly as possible, at a fair price. The only thing lacking, that I can think of at the mo The service department found the problem & resolved it as quickly as possible, at a fair price. The only thing lacking, that I can think of at the moment, is a car wash. More
Great! Awesome to deal with. Will was so incredibly helpful before and after the sale. He was knowledgeable and called after delivery to make sure we were h Awesome to deal with. Will was so incredibly helpful before and after the sale. He was knowledgeable and called after delivery to make sure we were happy. More