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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,874 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,874 reviews

October 10, 2018

Prepare to wait As is apparently customary for dealership service department today, an appointment was necessary for an oil change. I can deal with that. Problem More

by Ungruntled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Turner
Oct 14, 2018 -

Cross Chrysler Jeep Fiat responded

I apologize for the long wait. Unfortunately we can get a little backed up and it can take longer than expected. But still we can always improve and give faster service. Appreciate the feedback and sorry for the poor experience Jared Cross 502-459-9900

October 10, 2018

Chris and Cross Chris was my awesome salesman, he is an awesome person. He stayed in contact,and made me feel as if i was the only customer he had. He was available a More

by Loyall,Dawn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Kevin Turner, Kelsi Ferguson, Chris Gabehart
October 10, 2018

Awesome experience! I was very impressed with this deaership. I was helped from the moment I walked in the door. Our salesman Shawn helped me purchase our new Jeep Grand More

by SCOJO94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
October 09, 2018

Long distance Purchasing car here was very easy.found Grand Cherokee I wanted asked salesman about pricing then gave them trade information. In matter of an hr I ha More

by Mr. Trade alot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
October 09, 2018

Great experience!! Everyone was very nice and friendly and NOT PUSHY!!! Would definitely recommend. Easy to deal with and faster than most others we have dealt with. We More

by SML78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica Ortega
October 09, 2018

Great experience Salesman was very good, not pushy, but very knowledgeable and down to earth. Dealership seems to have an overall good price on all vehicles and was su More

by 210autoparts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chris Gabehart
October 09, 2018

Amazing experience!! Chris was such a pleasure to work with! He was knowledgeable, friendly and straight forward. He made me feel comfortable and at ease with my decision. More

by Nataliestivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
October 08, 2018

Hunter was really competent and I enjoyed working with him. The whole experience was excellent from looking for a car to the financing guy. Everything was a top drawer experience that I would recommend to anyon More

by HUGHES1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Doerr
October 08, 2018

Very helpful & accommodating. The service department found the problem & resolved it as quickly as possible, at a fair price. The only thing lacking, that I can think of at the mo More

by RED1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Clum, Rick Turner
October 08, 2018

Great! Awesome to deal with. Will was so incredibly helpful before and after the sale. He was knowledgeable and called after delivery to make sure we were h More

by SASSYSMOM129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Will Wilczek
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