Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cross Chrysler Jeep Fiat
Louisville, KY
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,874 reviews
October 15, 2018
Great Expereince!! Working with Angelica Ortega was a pleasure. She really made the buying experience comfortable and easy. I will contact Cross and Angelica when I am Working with Angelica Ortega was a pleasure. She really made the buying experience comfortable and easy. I will contact Cross and Angelica when I am ready to make another auto purchase. Joe Calvin More
by joepallet
Employees Worked With
Angelica Ortega
October 14, 2018
They went the second Mile! Best Car Buying experience I have ever had. Everyone was so helpful and tried to make sure that I was completely satisfied with every aspect of my car Best Car Buying experience I have ever had. Everyone was so helpful and tried to make sure that I was completely satisfied with every aspect of my car buying experience. When I told them what I needed to do, there wasn't any arguments or telling me that I couldn't do it. They just started working to get me to my goal. I would recommend Darryl Brown, My Sales man, and the whole staff to anyone looking for a vehicle. More
by danco59
Verified CustomerEmployees Worked With
Jared Cross, Darryl Brown
October 14, 2018
New car purchase Quick, easy, fun , friendly environment. I’ll be back! One of the best experiences I’ve ever had purchasing a new car. Thank you Cross ! Quick, easy, fun , friendly environment. I’ll be back! One of the best experiences I’ve ever had purchasing a new car. Thank you Cross ! More
by MIKEFGAINES
Employees Worked With
Todd Isenberg, Jared Cross, Will Wilczek, Chris Gabehart
October 14, 2018
Helpful and Awsome.. Very helpful and fairly fast with finishing a deal.... Very pleased with new vehicle... Quite awsome with a full tank of courtesy fuel.... Great exper Very helpful and fairly fast with finishing a deal.... Very pleased with new vehicle... Quite awsome with a full tank of courtesy fuel.... Great experience.... More
by CWILLIS351
Employees Worked With
Matt Ward, James Holfinger
October 13, 2018
Disappointed I was disappointed do to the fact that when I purchased the vehicle I was told as I was signing the documents that the first oil change was on the hou I was disappointed do to the fact that when I purchased the vehicle I was told as I was signing the documents that the first oil change was on the house. However after service was completed I was told that there was only a $50 credit. That was not what I was told initially when I had made the purchase. So that has left me with a bad tast in my mouth. More
by KEELINGDK
Employees Worked With
Matthew Beard
October 12, 2018
Brake/Rotor/Caliper Job Insane estimate to replace my rotors, one caliper, and brake pads. Ended up saving almost $1500 by doing the job on my own, I felt as if I was about t Insane estimate to replace my rotors, one caliper, and brake pads. Ended up saving almost $1500 by doing the job on my own, I felt as if I was about to get completely robbed of my wallet. I gave a 3/5 because I appreciated the diagnosis, but cross come on. More
by Brad2018
Employees Worked With
Kelsi Ferguson
October 12, 2018
New Jeep Cherokee Baby! As always a wonderful experience when dealing with Cross Chrysler Jeep Fiat. I've been a customer for many years and have never been disappointed. Kel As always a wonderful experience when dealing with Cross Chrysler Jeep Fiat. I've been a customer for many years and have never been disappointed. Kelly Linne and Todd Isenberg were great as usual, making my buying experience second to none. It was a pleasure to meet Jared Cross, as the outstanding Cross family tradition continues. More
by patty
Employees Worked With
Todd Isenberg, Jared Cross, Kelly Linne
October 12, 2018
Relaxed family owned dealership No hard sales here. They show you what you want to see and tell you the information you need to decide. We ordered a Jeep Wrangler about 5 weeks ago No hard sales here. They show you what you want to see and tell you the information you need to decide. We ordered a Jeep Wrangler about 5 weeks ago and it arrived this week. They tracked the progress and kept us informed. The great grandson of the original owner did the paperwork as the business guy was already busy. A team atmosphere More
by Kentucky Buyer
Employees Worked With
Jared Cross, Hunter Doerr
October 11, 2018
Conscientious Staff The staff I dealt with is determined to provide good service and is committed to the customer! Tyler Morrison made sure that my service was done to m The staff I dealt with is determined to provide good service and is committed to the customer! Tyler Morrison made sure that my service was done to my satisfaction and went above and beyond to explain what needed to be done. More
by lrhretired
Employees Worked With
Tyler Morrison
October 10, 2018
Great experience all around We were looking for new Jeep renegades online, and Cross Jeep popped up with two new 2017 models. My wife called the next morning and our salesperson We were looking for new Jeep renegades online, and Cross Jeep popped up with two new 2017 models. My wife called the next morning and our salesperson (Tim Hendren ) was really nice and knowledgeable about the vehicle. He gave Dayna the price on the road and we went that Saturday and came home with our new Jeep! This is our 4th Jeep! Thanks Cross Motorrs! More
by daynarobbins
Employees Worked With
Tim Hendren
