Cross Chrysler Jeep Fiat
Louisville, KY
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Great buying experience! I just purchased my first Jeep Grand Cherokee from Angelica Ortega at Cross Jeep. As a busy mom herself, she understood my hectic schedule and worked I just purchased my first Jeep Grand Cherokee from Angelica Ortega at Cross Jeep. As a busy mom herself, she understood my hectic schedule and worked with me over email, over the phone, etc. and made it as easy as possible to do business with them. She was very informative and understanding, and I just loved working with her. I traded in an Infiniti SUV and already can tell that the Grand Cherokee is a much better SUV in heavy rain, and the whole family is thrilled with the new purchase! More
Cross Is Amazing I decided i wanted to downsize from my Grand Cherokee to a Cherokee. I went online and seen that Cross had one of the largest selections to choose fro I decided i wanted to downsize from my Grand Cherokee to a Cherokee. I went online and seen that Cross had one of the largest selections to choose from. I met Will and he took me around showing me many options and I fell in love with the one I am now Driving! There was never any pressure to buy and The whole staff made me feel like I was part of the Family! I would recommend Will and the Cross Staff to anyone! More
Great Dealership Loved buying my new Jeep with them! The price was amazing and I love my vehicle! Angelica Ortega was great to work with and it was fast and friendly Loved buying my new Jeep with them! The price was amazing and I love my vehicle! Angelica Ortega was great to work with and it was fast and friendly. The push to sell higher warranties was not my favorite, but I realize that they have to do that. Thank you for an awesome experience! More
Best dealership in Louisville As a repeat customer, Shawn Lopes and the Cross Management Team have helped me more than I could have ever asked! When it came to my third vehicle I p As a repeat customer, Shawn Lopes and the Cross Management Team have helped me more than I could have ever asked! When it came to my third vehicle I purchased from Shawn, he found exactly what I wanted at a unbeatable price. I’ll be back for my fourth when that time come! I really suggest you ask for Shawn Lopes if you plan to visit Cross Motors! More
Warranty battery replacement. As a first time service customer, my experience was excellent. The staff was courteous, knowledgeable and helpful. Will definitely recommend them and As a first time service customer, my experience was excellent. The staff was courteous, knowledgeable and helpful. Will definitely recommend them and use them again. More
Disappointed I chose cross motors because they are close to my residence and it’s the first dodge I have ever owned. I took my charger in for factory recall on the I chose cross motors because they are close to my residence and it’s the first dodge I have ever owned. I took my charger in for factory recall on the alternator. A couple of days later my fuel pump needed replaced the a couple days after that my starter went bad. Now my vehicle has a gasoline smell that is so bad I have to park my car outside because my garage is built on to the house and it makes my house smell. I know all things are possible, and maybe the repair was necessary but the car had no issues at all before I had the recall fixed. The service department employees are very nice and actually seemed to to care about my problem. The manager even took a little of the bill on the fuel pump. More
Zero Pressure I've bought and negotiated from multiple dealerships and this dealership was the only that made both ends of the process (sales and finance) very plea I've bought and negotiated from multiple dealerships and this dealership was the only that made both ends of the process (sales and finance) very pleasant. There was absolutely no pressure sales tactics and Will was very knowledgeable about the vehicles on the lot. There was genuine support in finding a vehicle that worked within our budget and met our needs. Would purchase from this dealership again. More
Cross Rocks! This is the only place we go. They are the best! We have bought 5 cars from Cross and can think of going nowhere else This is the only place we go. They are the best! We have bought 5 cars from Cross and can think of going nowhere else More
Awesome service Prompt and excellent service from fast and courteous associates!! Dropped off my truck and it was ready when I stopped by to pick it up. Prompt and excellent service from fast and courteous associates!! Dropped off my truck and it was ready when I stopped by to pick it up. More
Friendly Service Shawn Lopes was our sales representative. He genuinely cared about helping us to find the best vehicle for our needs. There was no pressure. He was Shawn Lopes was our sales representative. He genuinely cared about helping us to find the best vehicle for our needs. There was no pressure. He was friendly and available to answer all our questions. After we decided to purchase, he worked hard to get everything in order for us in a timely manner. He even encouraged us to contact him at any time after purchase with questions about the vehicle. I did have a question after purchase and Shawn returned my call promptly with the needed information. More