
Cross Chrysler Jeep Fiat
Louisville, KY
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Treated Fairly and Professionly My wife and I were treated courteously throughout all of our dealings with Cross. We took the vehicle back for a repair that was agreed to at the tim My wife and I were treated courteously throughout all of our dealings with Cross. We took the vehicle back for a repair that was agreed to at the time of the sale, and were treated as courteously as when we were prospective customers. They even did an additional repair that had not been previously agreed to. After some bad experiences with other dealers, it was refreshing to have a smooth buying experience. More
Chase at Cross Jeep Bought a 2019 Jeep Cherokee Trailhawk from Chase at Cross Jeep. The buying experience was first rate even if Chase tried to get me to buy a track hawk Bought a 2019 Jeep Cherokee Trailhawk from Chase at Cross Jeep. The buying experience was first rate even if Chase tried to get me to buy a track hawk at the last minute haha. I will be a repeat customer. More
Overcharged I was told they had the exact tire in stock (I had Michelin’s). When I got home and looked at the tires they are Goodyear Wranglers! I was told a ‘b I was told they had the exact tire in stock (I had Michelin’s). When I got home and looked at the tires they are Goodyear Wranglers! I was told a ‘brake job’ would cost $300+ or $500+ depending on if the rotors could be turned or new ones were needed. It ended up $335 but that was only for the rear brakes. My husband had his F150 done at Bill Collins and it only cost a little more than that for all 4 wheels. More
Awesome service This dealership has a no pressure environment. Austin took the time to compile many different options for me to consider allowing my wife and I to This dealership has a no pressure environment. Austin took the time to compile many different options for me to consider allowing my wife and I to make an informed decision! More
Made it easy buying a car! Chase Vancelette was very easy to work with. He knew I was in the market for a used Camry. He kept in touch each time the dealership received one. Cha Chase Vancelette was very easy to work with. He knew I was in the market for a used Camry. He kept in touch each time the dealership received one. Chase was able to find a Camry that was a few years old, low miles and in excellent condition. He made the buying process very easy and as an added bonus, he took us on the Jeep course which was very interesting and fun! I would definitely recommend Cross Jeep and Chase Vancelette!! More
My first experience buying a new vehicle I received the best customer service at cross. Upon arriving I was approached by Angelica very quickly. I instantly liked her personality and how she I received the best customer service at cross. Upon arriving I was approached by Angelica very quickly. I instantly liked her personality and how she approached me in a professional manner. She did a great job at explaining the car, selling the cars features to me, helping me come to a conclusion, and guiding me through the paperwork aspect of the sale. I would definitely recommend them. More

Great and quick process. I already found the Jeep I wanted on-line. Austin helped me get the deal I wanted and Chris explained all the features patiently. Todd in financing wa I already found the Jeep I wanted on-line. Austin helped me get the deal I wanted and Chris explained all the features patiently. Todd in financing was very personable. Overall, this place was great!!! More
Purchase of vehicles Our experience was wonderful. Easy to work with, and worked well with our needs. Made the car experience easy. Will definitely return to do more bu Our experience was wonderful. Easy to work with, and worked well with our needs. Made the car experience easy. Will definitely return to do more business More
Comfortable I bought my used vehicle from Cross Chrysler Jeep Fiat, the first time I have purchase a vehicle in 16 years because I am not comfortable with deal I bought my used vehicle from Cross Chrysler Jeep Fiat, the first time I have purchase a vehicle in 16 years because I am not comfortable with dealerships or the sales people. Shawn was understanding and helped me relax during the car buying process. I was given a great price without any pressure to purchase anything I did not like. Shawn spoke to me a in courtesy, respectful manner. I am enjoying my vehicle I purchased and glad I went to Cross Chrysler Jeep Fiat. More
We meet again👍 I have purchased over 30 cars from Cross since 1985 for myself and family. They are simply the best! I wanted an GC SRT before I met my Maker. Now I I have purchased over 30 cars from Cross since 1985 for myself and family. They are simply the best! I wanted an GC SRT before I met my Maker. Now I have it. Matt Beard helped me emensly!! His patience and knowledge were very beneficial. Buying a performance car takes a lot of issues and buts them on the table. I learned a lot in this experience. They are always helpful. Matt set the tone. Thank you Cross for helping me buy my dream car. More