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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,874 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,874 reviews

October 27, 2018

Treated Fairly and Professionly My wife and I were treated courteously throughout all of our dealings with Cross. We took the vehicle back for a repair that was agreed to at the tim More

by DLSCHOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Matthew Beard
October 26, 2018

Chase at Cross Jeep Bought a 2019 Jeep Cherokee Trailhawk from Chase at Cross Jeep. The buying experience was first rate even if Chase tried to get me to buy a track hawk More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chase Vancelette
October 24, 2018

Overcharged I was told they had the exact tire in stock (I had Michelin’s). When I got home and looked at the tires they are Goodyear Wranglers! I was told a ‘b More

by rcgiltner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsi Ferguson
Oct 29, 2018 -

Cross Chrysler Jeep Fiat responded

Sorry for the poor experience. Please call me to go into further detail about the tire situation. I'll get with my parts manager as well to ensure that doesn't happen again. Thank you Jared Cross 502-459-9900

October 24, 2018

Awesome service This dealership has a no pressure environment. Austin took the time to compile many different options for me to consider allowing my wife and I to More

by Bkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Luckett
October 24, 2018

Made it easy buying a car! Chase Vancelette was very easy to work with. He knew I was in the market for a used Camry. He kept in touch each time the dealership received one. Cha More

by Cascombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
October 24, 2018

My first experience buying a new vehicle I received the best customer service at cross. Upon arriving I was approached by Angelica very quickly. I instantly liked her personality and how she More

by JACQUELINE.CARVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica Ortega
October 22, 2018

Great and quick process. I already found the Jeep I wanted on-line. Austin helped me get the deal I wanted and Chris explained all the features patiently. Todd in financing wa More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Austin Luckett, Chris Gabehart
October 22, 2018

Purchase of vehicles Our experience was wonderful. Easy to work with, and worked well with our needs. Made the car experience easy. Will definitely return to do more bu More

by AMH2120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Wilczek
October 22, 2018

Comfortable I bought my used vehicle from Cross Chrysler Jeep Fiat, the first time I have purchase a vehicle in 16 years because I am not comfortable with deal More

by emereldeyes77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
October 21, 2018

We meet again👍 I have purchased over 30 cars from Cross since 1985 for myself and family. They are simply the best! I wanted an GC SRT before I met my Maker. Now I More

by Stupa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Madison, Matt Ward, Matty Ward, Matthew Beard, Will Wilczek, Ryan Garvey, Tyler Morrison, Rick Turner
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