Cross Chrysler Jeep Fiat

2019 Grand Cherokee High Altitude I came from Birmingham to Louisville to make this deal. Found Cross Motors on Autotrader and started working with Chase Vancelette as my sales consul I came from Birmingham to Louisville to make this deal. Found Cross Motors on Autotrader and started working with Chase Vancelette as my sales consultant. Chase was easy to work with and Cross had a great selection of vehicles in color/features/price. Matt Ward was the business manager that handled all the paperwork. Matt made it an easy, no pressure process. I received a $50 gift card that could only be used at Cross. Since I was heading back home, the parts department was eager to let me use the gift card right away, even though I had not registered the card. Great service all around and if I am looking for a Chrysler/Dodge/Jeep product again, I will contact them first! More

So far so great Just purchased a used Hyundai through Shawn and James, and we are quite pleased with the professionalism and honesty throughout the looking and transa Just purchased a used Hyundai through Shawn and James, and we are quite pleased with the professionalism and honesty throughout the looking and transaction process. I had a school connection to these guys that built a lot of trust. Now I'm off to see how long this car lasts... More

Last visit Kevin did a great job helping review and discuss car issues and did great follow up. Tyler assisted at the checkout. He was helpful as well. Kevin did a great job helping review and discuss car issues and did great follow up. Tyler assisted at the checkout. He was helpful as well. More

3rd Jeep purchase from Cross - a great car buying experience Once again a really nice vehicle purchase experience at Cross. After we agreed upon terms, which only two a few minutes, we were waiting to finalize Once again a really nice vehicle purchase experience at Cross. After we agreed upon terms, which only two a few minutes, we were waiting to finalize the paperwork. While waiting I was informed that there was Jeep loyalty cash available of $1,000 that wasn't part of the original deal. So they took an additional $1,000 off the price. A lot of dealerships might have tried to sneak that into the deal for their benefit. I am impressed by the integrity that was shown. This was my third purchase from Will Wilczek. Will has good knowledge of the Jeep brand, and ton of enthusiasm and is always friendly and engaging. All in all I am very happy with Cross. They have the absolutely best selection of new and used Jeeps around and work hard to take care of the customer. More

Great Experience When the time came to find a new Ram truck I hit the internet and found a great deal at Cross. I was connected with Tim Hendren who was a great salesp When the time came to find a new Ram truck I hit the internet and found a great deal at Cross. I was connected with Tim Hendren who was a great salesperson. No pressure, patient, and super helpful. The experience was smooth and upfront. Seriously, these folks are not working against you. They are there to help. After buying the gently used truck, there were a couple of issues that needed to be addressed. The service department and body shop were both amazing. Seriously, past experiences at other dealers led me to prepare for a fight to make things right. Well, this is not your average dealer. I could not be more impressed and they’ve earned a customer. Do yourself a favor and check them out - call Tim and he’ll treat you right. More

Service vehicle Very satisfied with service department and friendliness to help with our maintenance needs. Pleased with their wellness to work me in and notify me of Very satisfied with service department and friendliness to help with our maintenance needs. Pleased with their wellness to work me in and notify me of any issues as the maintenance is being completed. More

Great Experience Kelly Linne, Shawn Lopes and the Jeep buying process was great. This was my first time buying a Jeep and they didn't pressure me into anything, they Kelly Linne, Shawn Lopes and the Jeep buying process was great. This was my first time buying a Jeep and they didn't pressure me into anything, they were very nice and willing to answer any questions I had. They reassured me that if needed anything to just let them know and it would be handled. I would definitely be a repeat customer. More

Great deal, great car, nice experience Excellent experience we bought a gray car at a great price, the sales staff and the management were excellent enjoyed the experience thank you again Excellent experience we bought a gray car at a great price, the sales staff and the management were excellent enjoyed the experience thank you again More

Pleasant My salesman Hunter answered all of our questions professionally. He did not pressure us into buying the vehicle. The entire staff was excellent. Gr My salesman Hunter answered all of our questions professionally. He did not pressure us into buying the vehicle. The entire staff was excellent. Great experience. More

Great experience I had a great experience buying my Jeep. My salesmen was knowledgeable and great to work with. Buying the Jeep was easy and fair from start to finish. I had a great experience buying my Jeep. My salesmen was knowledgeable and great to work with. Buying the Jeep was easy and fair from start to finish. More