
Cross Chrysler Jeep Fiat
Louisville, KY
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Dedicated My sales associate, Chase, worked hard to get me a deal that I could afford and was pleasant and responsive during my entire buying experience. My sales associate, Chase, worked hard to get me a deal that I could afford and was pleasant and responsive during my entire buying experience. More
Best Service In Any Dealership! I can't say enough about how wonderful I have always been treated at Cross. They go out of their way to make sure that I am treated with utmost court I can't say enough about how wonderful I have always been treated at Cross. They go out of their way to make sure that I am treated with utmost courtesy and respect. They go that extra mile to make everything right. I am so appreciative of their friendly service - I will not go anywhere else! I highly recommend them! Thanks so much! More
The only dealership you’ll ever need A long time customer here. I’ve bought 4 vehicles from cross and will only buy from them. Their sales team is attentive and helpful and their service A long time customer here. I’ve bought 4 vehicles from cross and will only buy from them. Their sales team is attentive and helpful and their service shop is skilled and accommodating. You just won’t find a better one stop shop out there. A huge shout out to Mathew Beard on the sales team. He goes above and beyond for his customers. More
Excellent experience James was a pleasure to work with. The whole transaction of my buying my truck was quick and efficient, especially on a very busy Black Friday. James was a pleasure to work with. The whole transaction of my buying my truck was quick and efficient, especially on a very busy Black Friday. More
Professional Service Consistent, professional service. I have purchased several vehicles from here as well. Kevin went above and beyond to ensure a positive experience dur Consistent, professional service. I have purchased several vehicles from here as well. Kevin went above and beyond to ensure a positive experience during my visit. More
Wonderful experience! Kept in touch regularly to make sure I was still interested without being pushy. Negotiated a price I was comfortable with. Being super friendly was a Kept in touch regularly to make sure I was still interested without being pushy. Negotiated a price I was comfortable with. Being super friendly was a bonus! More
Angel Ortega Angel listened to my needs & wishes. There was no pressure. At this time I am most satisfied with my new ride. This was the first purchase of a new ca Angel listened to my needs & wishes. There was no pressure. At this time I am most satisfied with my new ride. This was the first purchase of a new car by myself. Thanks for making it painless. More
awesome It was one of the best experiences I had in buying a vehicle and I have bought several in the Louisville area. So if your looking for a vehicle. Check It was one of the best experiences I had in buying a vehicle and I have bought several in the Louisville area. So if your looking for a vehicle. Check out Cross Jeep. More
It was just ok In the very beginning of the interaction , everyone would bend over backwards for us. When the deal was made everything sort of changed. Sales person In the very beginning of the interaction , everyone would bend over backwards for us. When the deal was made everything sort of changed. Sales person would tell me one thing and the finance person would not agree and said something else. We had to run all over the place and jump through hoops for them while they just judged and acted smug about things. We were judged by the work car we drove, jobs and how we were dressed. Mind you I had just gotten off of work before going there. They offended us about the money and didn't believe that we had it. They learned real quick that day to not judge people and shut their mouths. Not everyone is broke, dumb, poor, uneducated and unaware of the situation. Had none of that occurred it may have gone alright. Tell your sales team to get their head out of their a** and treat people with respect and courtesy. More
Greeted with a smile Angel Ortega greeted my husband and I with a smile! She was very knowledgeable about her Jeeps and once we told her what we were looking for, she knew Angel Ortega greeted my husband and I with a smile! She was very knowledgeable about her Jeeps and once we told her what we were looking for, she knew what Jeep we needed. She was very enthusiastic and energetic. She was a breath of fresh air and a great addition to the dealership. Thank you Angel and Cross for an outstanding and a pleasurable "Jeep" buying experience! More