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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

November 28, 2018

Dedicated My sales associate, Chase, worked hard to get me a deal that I could afford and was pleasant and responsive during my entire buying experience. More

by Ams071994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Nov 29, 2018 -

Cross Chrysler Jeep Fiat responded

Thank you for your business and your feedback, we appreciate it Jared Cross

November 26, 2018

Best Service In Any Dealership! I can't say enough about how wonderful I have always been treated at Cross. They go out of their way to make sure that I am treated with utmost court More

by Yates Retirement Services
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Nov 29, 2018 -

Cross Chrysler Jeep Fiat responded

Thank you very much for the review and continued business. We really appreciate it Jared Cross

November 26, 2018

The only dealership you’ll ever need A long time customer here. I’ve bought 4 vehicles from cross and will only buy from them. Their sales team is attentive and helpful and their service More

by 1shotkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Jared Cross, Matthew Beard, Tyler Morrison
Nov 26, 2018 -

Cross Chrysler Jeep Fiat responded

Thank you for the kind words and really appreciate your business! Jared Cross

November 24, 2018

Excellent experience James was a pleasure to work with. The whole transaction of my buying my truck was quick and efficient, especially on a very busy Black Friday. More

by BRUCII
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger
Nov 29, 2018 -

Cross Chrysler Jeep Fiat responded

Thank you for your business and feedback. Glad you had a great experience and hope to do continued business with you in the future Jared Cross

November 23, 2018

Professional Service Consistent, professional service. I have purchased several vehicles from here as well. Kevin went above and beyond to ensure a positive experience dur More

by El Conquistador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Nov 29, 2018 -

Cross Chrysler Jeep Fiat responded

Thank you for your continued business, we really appreciate it. Glad you had a positive experience and hope to provide more in the future Jared Cross

November 21, 2018

Wonderful experience! Kept in touch regularly to make sure I was still interested without being pushy. Negotiated a price I was comfortable with. Being super friendly was a More

by twilliamson0015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes, Chris Gabehart
Nov 29, 2018 -

Cross Chrysler Jeep Fiat responded

Glad you had a positive experience and that we were friendly. Chris and Shawn do a great job and glad they could help you Jared Cross

November 21, 2018

Angel Ortega Angel listened to my needs & wishes. There was no pressure. At this time I am most satisfied with my new ride. This was the first purchase of a new ca More

by BLACK MAGIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica Ortega
November 20, 2018

awesome It was one of the best experiences I had in buying a vehicle and I have bought several in the Louisville area. So if your looking for a vehicle. Check More

by TOM@SERVICES4U.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Wilczek, David Figg
November 19, 2018

It was just ok In the very beginning of the interaction , everyone would bend over backwards for us. When the deal was made everything sort of changed. Sales person More

by Dru 38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Isenberg, Matt Morrison, Chris Gabehart
Nov 29, 2018 -

Cross Chrysler Jeep Fiat responded

I'm very sorry for the poor experience. This is not how our employees typically act. Please call me to go over the details Jared Cross 502-459-9900

November 19, 2018

Greeted with a smile Angel Ortega greeted my husband and I with a smile! She was very knowledgeable about her Jeeps and once we told her what we were looking for, she knew More

by Kelly Sutherland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica Ortega
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