Cross Chrysler Jeep Fiat

Purchase Looking for a truck for 2 years, finally made that purchase and very happy with our salesman James Holfinger, he made it happen for us! Looking for a truck for 2 years, finally made that purchase and very happy with our salesman James Holfinger, he made it happen for us! More

Kevin turner is a beast I had my truck in there a few times for a rattle noise in the dash. Kevin always listened to me and always helped me. I love my truck and it’s mostl I had my truck in there a few times for a rattle noise in the dash. Kevin always listened to me and always helped me. I love my truck and it’s mostly because how the service department treats me when I bring it in for service or anything. Great people all around. Austin in sales is a very cool and easy guy to help you get a car or truck. More

Poor Service I had a previous recall done at this service center and had no problems. I started having problems with my van about a week later so I scheduled an ap I had a previous recall done at this service center and had no problems. I started having problems with my van about a week later so I scheduled an appointment to have them run a $100 test to try and find the problem. I dropped my van off, at the scheduled 9:00 am, appointment. I was going to wait but was asked if I wanted a ride home because it could take several hours to run the test. I waited until around 4-5 PM to start calling to see if my van was finished. When I was finally able to get through to the service center, I was informed my van would not be ready until tomorrow because they were backed up. Needless to say, I was not happy since I had appointments the next day. I was told I could call a ride service and they would pay for it. I asked why I wasn't called and told it wouldn't be ready. Now, this wasn't for a repair just the test. I was told if I had picked my van up and rescheduled it would just put me further behind in the schedule. I don't understand, why make an appointment if it doesn't mean anything. At the very least, tell the customer, they may not have their vehicle back fro a couple of days. It was toward the end of the second day, I finally received a call that the tests were complete. When i had my recall done prior to the testing date, I was told that my battery read a low charge and I needed new brake pads. I had another mechanic do the brakes and I bought a new battery. These items were on the list for the repairs needed. When i asked about it, I was told they weren't tested because they were on the list of needed repairs from the week before. I also had a ding on the rear of he van that was not there before. Just a bad experience all around. More

Great Experience Very courteous and helpful. Shawn got all the information I needed before I even walked in the dealership. Just had to test drive & sign my papers. Very courteous and helpful. Shawn got all the information I needed before I even walked in the dealership. Just had to test drive & sign my papers. Thanks More

Great Experience Went in looking for a used Jeep and walked away with a brand new Cherokee. The sales man Darryl Brown and financial guy were great. I walked in with a Went in looking for a used Jeep and walked away with a brand new Cherokee. The sales man Darryl Brown and financial guy were great. I walked in with a pre-approved loan from my bank and they got me a new car with better payments. The service center is great, I have had 2 oil changes and tire rotations since purchasing my car and I have been satisfied both times. More

Great experience for the third time I have bought 3 Jeeps from cross Jeep. Kelly has been awesome. The last purchase i ordered the Jeep. She kept me updated along the way and made the wh I have bought 3 Jeeps from cross Jeep. Kelly has been awesome. The last purchase i ordered the Jeep. She kept me updated along the way and made the whole process fun and easy. Thanks y’all. More

Experience Chase was awesome!!!! Highly recommend this dealership. Super curteous and professional. Great buying experience!!! They havebthe best prices and gave Chase was awesome!!!! Highly recommend this dealership. Super curteous and professional. Great buying experience!!! They havebthe best prices and gave me a fair value for my trade. More

Door repair Door panel was coming apart. The service department and management worked with Chrysler to get it covered under warranty as it should have been cover Door panel was coming apart. The service department and management worked with Chrysler to get it covered under warranty as it should have been covered. More