
Cross Chrysler Jeep Fiat
Louisville, KY
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New Jeep Grand Cherokee Excellent experience and low pressure purchase of our new Jeep Grand Cherokee with Angel Ortega and Matt Ward! Highly recommend and we will be back f Excellent experience and low pressure purchase of our new Jeep Grand Cherokee with Angel Ortega and Matt Ward! Highly recommend and we will be back for service and future purchases!! More
New car for our daughter I can’t thank James enough for all the help in buying our daughter a new car. The entire experience was perfect! We’ll definitely be back to have the I can’t thank James enough for all the help in buying our daughter a new car. The entire experience was perfect! We’ll definitely be back to have the car serviced at the service center and you have gained new, loyal customers in us for our future car needs. Thanks again! More
Top-Notch Service from People Who Care My wife and I were very much in the market for a new-to-us vehicle as our car at the time was simply not meeting our needs like we had hoped that it w My wife and I were very much in the market for a new-to-us vehicle as our car at the time was simply not meeting our needs like we had hoped that it would. Shawn went above and beyond in looking for the right car and the right deal that fit right in line with our budget. He clearly put a great deal of time in finding out what our needs are and how he and Cross Chrysler Jeep Fiat could meet our family's needs. Now, we have a family car (from this decade, no less!) that we can afford, rely on, and be proud of. On top of that, we never once felt like Shawn was taking advantage of us or pushing forward some sort of internal quota of the dealership's. Our only complaint is that we got so much time with Shawn that we didn't feel like we got enough time with Todd to review our financial documents -- that was the only part of our day that felt rushed (although the show room was pretty full so we can understand why they might not have been able to give us as much time as we would have liked). More
2019 Pacifica Worked with Kelly L and she worked hard for us and was attentive to our wants and needs. Cross has a great selenocysteine vehicles and had exactly wha Worked with Kelly L and she worked hard for us and was attentive to our wants and needs. Cross has a great selenocysteine vehicles and had exactly what we were looking for. Todd in finance was quick and diligent in getting all the paperwork together. More
Outstanding Bought my used 2007 Volvo C70 last week. Angelica Ortega made my car buying experience pleasurable. She is a joy to do business with, very profession Bought my used 2007 Volvo C70 last week. Angelica Ortega made my car buying experience pleasurable. She is a joy to do business with, very professional, and knowledgeable enough about the car. She is a real gem and an asset to the company. This is the 2nd car she sold to me and my husband already and we will be more than happy to return in the future to do more business with Cross Motors. More
Service and staff Before I step to this dealership my neighbor told me a bout the negative experience he had but when I brought my car to do the service and I’m so surp Before I step to this dealership my neighbor told me a bout the negative experience he had but when I brought my car to do the service and I’m so surprise how courteous I got and how the service I had been receive. If I can turn my clock back I will go buy my new Jeep from them. More
Vehicle Purchase I worked with Angel on my vehicle purchase. She was a joy to work with. I felt like she really cared about helping me out and valued my business. Yet I worked with Angel on my vehicle purchase. She was a joy to work with. I felt like she really cared about helping me out and valued my business. Yet she did not pressure me at all throughout the process. If and when I buy another vehicle, she would be the first person I call. Great experience! More
Car salespeople who treat you with respect The car saleswoman (Angelica) with whom we test drove the car we ultimately purchased treated us very respectfully. She was not aggressive and she did The car saleswoman (Angelica) with whom we test drove the car we ultimately purchased treated us very respectfully. She was not aggressive and she did not try to pressure us into a purchase before we were ready. This was important to us, because we had done extensive research before test-driving the car and we had test-driven other cars beforehand. While car salespeople from other dealerships had treated us poorly in the past by aggressively pressuring us to purchase cars we were not even interested in, Angelica understood that we wanted to buy the right car for the right price when we were ready. More
Grand Cherokee Purchase Thanks to Angel for all of her help and hard work while my wife and I purchased a Jeep Grand Cherokee. Angel was committed to helping us find a Grand Thanks to Angel for all of her help and hard work while my wife and I purchased a Jeep Grand Cherokee. Angel was committed to helping us find a Grand Cherokee in our budget, showing us many options with no pressure to buy. I would highly recommend Cross Chrysler, and requesting Angel to be your sales associate. More
Only place to buy a Jeep!!!! I've been doing business with Cross Chrysler Jeep since they sold Pontiac's. I've always had excellent experiences. Every employee I've ever come in I've been doing business with Cross Chrysler Jeep since they sold Pontiac's. I've always had excellent experiences. Every employee I've ever come into contact with has been nice, friendly, helpful and respectful. Greg Clark is absolutely amazing, along with Stacey Cardwell. This was my first experience with my salesman, Shawn Lopes and he was great. I also met Jon Cross and Matt Ward who were both extremely nice and professional. The service department is great and I've had numerous dealings with the parts department as well. Greg Clark in the Body Shop knocks it out of the park. I wouldn't dream of buying a vehicle or having body repair work done anywhere else!!! More