
Cross Chrysler Jeep Fiat
Louisville, KY
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Great experience! I bought a Jeep from carmax less than a year ago with a V8 in it and i just couldn’t take the 13 miles to the gallon anymore. I called cross and found I bought a Jeep from carmax less than a year ago with a V8 in it and i just couldn’t take the 13 miles to the gallon anymore. I called cross and found out they had a grand Cherokee with the same package I had, but a few years newer, and the 6 cylinder. After going to cross and a) getting a selection of vehicles and b) finding something I loved more than my previous Jeep, I would never go to anything but a Jeep dealer again. I also appreciated the protection package we were offered, which was an upgrade from the one we got at carmax. We are perfectly happy and love our new Jeep! More
Repeat customer for a reason! This was our second purchase and we intent to go back. Shawn Lopes is great at helping us find a vehicle that meet our needs as far as payment, family This was our second purchase and we intent to go back. Shawn Lopes is great at helping us find a vehicle that meet our needs as far as payment, family and function. We like the Jeep brand and are very happy with our purchase! Thanks Shawn and team at Cross. More
Angel was AWESOME Angel worked hard at getting us where we needed to be on payment. She was so pleasant to work with and after the purchase she was quick to help us tra Angel worked hard at getting us where we needed to be on payment. She was so pleasant to work with and after the purchase she was quick to help us transfer our belongings from one truck to the other. She kept us out of the rain that day and was very accommodating. Go see her, she's GREAT!! More
Wonderful service, short wait timeo I had a unscheduled service issue come up. Cross was able to work me in right away. Another dealer wanted me to wait a week for the repair. I had a unscheduled service issue come up. Cross was able to work me in right away. Another dealer wanted me to wait a week for the repair. More
No hassle and very professional! Shawn Lopes was amazingly helpful and efficient. The process was streamlined and hassle free with no high pressure sales techniques. Greatly appreci Shawn Lopes was amazingly helpful and efficient. The process was streamlined and hassle free with no high pressure sales techniques. Greatly appreciative! Will do business with this dealership in the future. More
Green Machine Meant to Be Salesman Shawn Lopes made this purchase awesome. Professional, pressure free, helpful and rewarding experience. All my questions were answered and I g Salesman Shawn Lopes made this purchase awesome. Professional, pressure free, helpful and rewarding experience. All my questions were answered and I got the jeep I was looking. More
Excellent Customer Service!! Excellent buying experience!! Thank You Angel & James!! I would definitely recommend Cross to anyone!! From the very day I contacted them about the ve Excellent buying experience!! Thank You Angel & James!! I would definitely recommend Cross to anyone!! From the very day I contacted them about the vehicle they stayed in touch and went above and beyond to get the deal done..Outstanding service and customer service!! More
Great place to deal with. Excellent sales service. I called about a vehicle I had seen online. I asked for sales and was transferred. Darryl took the call and went to make sure Excellent sales service. I called about a vehicle I had seen online. I asked for sales and was transferred. Darryl took the call and went to make sure it was still available and would call me back in just a few minutes. He not just just looked on a piece of paper to see. But got up and went out on the lot and confirmed it was there and still available, and made a walk around video he sent me as well. Had my vehicle ready for me to inspect and drive. Knew a lot about the vehicle which was a Chevy and not a Jeep or something they sell a lot of on the lot. The sales manager made a fair offer for my trade and Todd took care if the paper work I was ready to go. Only the second time I have left a car dealer and felt like it was a good deal that wasn't stressful. Thank you for the great service. More
Great Service Great place and great customer services! I went to view a vehicle and end up leaving with it. I Recommend this place if your looking for something new Great place and great customer services! I went to view a vehicle and end up leaving with it. I Recommend this place if your looking for something new. More
Excellent experience Shawn Lopes and his colleagues gave me a fair price for my trade and agreed to my price for the Ram. Great vehicle at a great price. Shawn Lopes and his colleagues gave me a fair price for my trade and agreed to my price for the Ram. Great vehicle at a great price. More