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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,868 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,868 reviews

May 31, 2019

Shawn is the best Shawn with absolutely the most welcoming sales associate I have ever met. He was VERY patient with us, after a week of decision making, and got me int More

by crlingra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jun 01, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the five-star review! We love knowing that Shawn provided you with an exceptional experience. Enjoy your new ride!

May 28, 2019

Had a great experience I felt comfortable the entire time. I never felt pressured. Everyone was pleasant to deal with and answered all my questions. I would recommend them More

by Kmullins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holfinger
May 28, 2019 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for the great review! We can't wait to share your kind words with our team. We appreciate your business and hope to see you again!

May 28, 2019

Service Courteous professional and rent to service needs in a timely manner. I find they always tend to my needs and feel comfortable trusting my vehicle with More

by WOODLES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Turner, Kelsi Ferguson
May 29, 2019 -

Cross Chrysler Jeep Fiat responded

It is a delight to learn we have earned your trust. You can always count on us. Thanks for sharing and please let us know if we can do anything else for you.

May 25, 2019

Excellent service Excellent dealership purchase my car from an online ad out-of-state flew in to pick it up. Everything was ready for me everything was organized it was More

by Handful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Figg
May 26, 2019 -

Cross Chrysler Jeep Fiat responded

That is excellent news. Thank you for sharing your successful out-of-state experience. Congratulations on your new Jeep. Let us know if there is anything else that we may help you with.

May 20, 2019

Fast, Painless Purchase of new Jeep James made the purchasing experience very easy and pleasant. He listened to all of my needs and worked hard to find the best possible outcome for me. More

by Record
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cross, James Holfinger
May 20, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing! We're delighted to hear of your positive experience with James. We hope to see you again!

May 16, 2019

James was exceptional. Thank you so much! James was very professional and went out of his way to make us comfortable! Definitely had a great selection of Jeep wranglers and the perfect one for More

by Sleeves73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holfinger
May 18, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on your new Jeep! James will appreciate your feedback. Be sure to let us know when you require further assistance.

May 10, 2019

Great experience. We had an unusual experience in that after only 17 days of ownership, I was in a head on collision that totaled my Jeep. But I believe it saved my li More

by Tammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
May 10, 2019 -

Cross Chrysler Jeep Fiat responded

Tammy, we are glad to hear that you are ok. Thank you for visiting. Let us know if there is anything else that we can do for you.

May 05, 2019

Easy to work with and eager to please! My wife and I purchased a 2019 Jeep Rubicon. I expect a dealers to be able to work with the MSRP of the vehicles on their lots. That is exactly what C More

by Chris Macke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes, Kevin Turner
May 08, 2019 -

Cross Chrysler Jeep Fiat responded

Thanks for the great review, Chris! We're delighted to hear that you and your wife had such a positive experience with us. Our team is proud of our friendly, helpful service We appreciate your business, please let us know if we can be of help in the future!

May 03, 2019

Great selection of different types of jeeps to choose from I highly recommend this dealership to anyone that is intrested in a jeep , there where so many to choose from , my salesman Shawn Lopes spent majority More

by ALM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Tyler Morrison, Kelsi Ferguson
May 08, 2019 -

Cross Chrysler Jeep Fiat responded

We appreciate your review and your business! We'll let Shawn know to keep up the great work. Congratulations on your Jeep, we hope to see you again!

May 02, 2019

New car sale Chris was very easy to work with. Had no trouble in obtaining the price I expected to pay. Multiple Jeep sales rebates were a big plus More

by AnneS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ, Chris Gabehart
May 08, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We're proud of the great service that Chris provides to our customers. We appreciate your business!

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