Cross Chrysler Jeep Fiat
Louisville, KY
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Can’t be more pleased with our experience with Shawn! Polite, well mannered, and made us feel welcome and at home throughout the entire process. Would recommend him to family and friends in the future! Polite, well mannered, and made us feel welcome and at home throughout the entire process. Would recommend him to family and friends in the future! More
Excellent experience buying a car. Would highly recommend this staff when purchasing a vehicle. I drove 165 miles to complete this purchase. Did 90% of the deal on line and over the Would highly recommend this staff when purchasing a vehicle. I drove 165 miles to complete this purchase. Did 90% of the deal on line and over the phone. Very professional very informed. Would definitely work with them again. David was very informed repeating the car and James was very easy to deal with in finance. Can’t explain how something that tends to be so stressful and hard was made easy. Highly satisfied with this experience. Wes More
Buying a car was so quick and easy here. Everyone was so nice! Our salesman BJ was amazing! We will definitely be back! Everyone was so nice! Our salesman BJ was amazing! We will definitely be back! More
Quick communication. Helpful. Nice. Great selection. I appreciated the efforts via phone & text that made in person & pick up quick & easy. Helpful. Nice. Great selection. I appreciated the efforts via phone & text that made in person & pick up quick & easy. More
I recently purchased a vehicle from Cross Jeep, and I couldn't be happier with the experience! From the moment I walked in, the staff was incredibly friendly and welcoming. The showroom was clean, organi couldn't be happier with the experience! From the moment I walked in, the staff was incredibly friendly and welcoming. The showroom was clean, organized, and had a great selection of vehicles to choose from. My sales representative, Shawn Lopes, was exceptional. They were knowledgeable, patient, and truly listened to what I was looking for in a car. They guided me through the process without any pressure, providing detailed information and answering all my questions. I never felt rushed or pushed into making any decisions, which I greatly appreciated. What stood out the most was the dealership's commitment to customer satisfaction. Even after the purchase, they followed up to ensure I was happy with my new car and offered assistance with any future needs. I highly recommend Cross Jeep to anyone in the market for a new or used vehicle. Their professionalism, integrity, and excellent customer service make them stand out from the rest. I'll definitely be returning for future purchases and services! More
Really enjoyed working with BJ Cornell at this location. He was educated on all of the car’s features and was able to turn things around quickly which was important for my situation. Highly recommend workin He was educated on all of the car’s features and was able to turn things around quickly which was important for my situation. Highly recommend working with him! More
Recently bought a jeep Gladiator from cross and our sales person Shawn did a great job of explaining everything about it and made the whole process stress free person Shawn did a great job of explaining everything about it and made the whole process stress free More
Thank you to BJ! We reached out for a wrangler we saw online and began conversing with BJ about a purchase. We drove over 3 hours to work with him and purchase our je We reached out for a wrangler we saw online and began conversing with BJ about a purchase. We drove over 3 hours to work with him and purchase our jeep. He communicated so well and ensured all our questions were answered and we had everything we needed! Definitely recommend him! We would work with BJ again! More