Cross Chrysler Jeep Fiat
Louisville, KY
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After having a few setbacks with my first purchase. I had the pleasure of working with Shawn Lopes again. What should have been in my opinion a very stressful situation was absolutely not. Shawn’s chee I had the pleasure of working with Shawn Lopes again. What should have been in my opinion a very stressful situation was absolutely not. Shawn’s cheerful demeanor and positive attitude made it seem like a walk in the park. Long story short. Bought my first Jeep about a month and half ago. Unfortunately had some unforeseen issues with the Jeep. Cross without hesitation bought the Jeep back from me and helped me with the purchase of another one. Shawn stayed in constant contact with me and in a day and a half(do to having to go to work) I was rolling again. I even heard from Shawn two days later just to see how things were going. Yes he is a great salesman but he also a wonderful person. Thank you so much Shawn for making the situation as stressless as possible. 😊 More
Great service as always! Shawn went above and beyond to find the perfect Wagoneer for our family! Highly recommend to anyone looking for a Jeep! Shawn went above and beyond to find the perfect Wagoneer for our family! Highly recommend to anyone looking for a Jeep! More
I've never had an issue with anything I've needed regarding our Jeep. David Figg is an excellent salesman and the service dept. has always been helpful. Recommend Cross Jeep! regarding our Jeep. David Figg is an excellent salesman and the service dept. has always been helpful. Recommend Cross Jeep! More
Oh my gosh! !! David Figg was amazing!!! They had my beautiful Tuscadero Pink Jeep sitting in the showroom with the prettiest big bow on it!!! I jumped up and dow !! David Figg was amazing!!! They had my beautiful Tuscadero Pink Jeep sitting in the showroom with the prettiest big bow on it!!! I jumped up and down with excitement!!! They fulfilled my every request!!! I would recommend them to everyone!!! They have the largest selection of Jeeps that I have seen! David ask what I was searching for and had it in stock the next morning !! He had very request I wanted!!! He Had the lift with the tires I wanted completed by the service department by the time I arrived from Alabama, which was 5.5 hours away. That is how much I loved them!! I will definitely continue to shop with them in he future. More
The sales team (BJ &Chris) were wonderful to work with in purchasing my jeep. They also went above and beyond in taking care of a technical glitch that happened while I drive the car home; such attention to purchasing my jeep. They also went above and beyond in taking care of a technical glitch that happened while I drive the car home; such attention to service. I’d highly recommend this dealer to anyone interested in a new or used car! More