Cronin Ford Kia

I have been shopping online for a vehicle for quite sometime. The reason I prefer online is due to a few bad experiences I have had going in to various dealerships. The pricing on the website caught my sometime. The reason I prefer online is due to a few bad experiences I have had going in to various dealerships. The pricing on the website caught my attention, so I called. A salesman named Joe answered and answered all my questions very professionally. He did't try to sell me on the first call. He had a very relaxed approach which made me feel comfortable. We set up a time and I went to Cronin. It went perfect! I couldn't say anything negative about the time I walked into the door until left with my new car. Joe worked very hard to make everything just right. His demeanour and friendliness were mych appreciated. I am a single female and have been nervous about this experience for quite sometime, fearing I may get ripped off. The price fit perfect in my budget and will definately recommend Joe to any family or friends interested in car shopping. Thanks again! More

My husband and I have been shopping around for a new Ford Explorer for a couple months. Dave had the knowledge we were looking for, he gave us his full attention and answered all of our questions. I would hi Explorer for a couple months. Dave had the knowledge we were looking for, he gave us his full attention and answered all of our questions. I would highly recommend Cronin ford to my friends and family. More

I felt very comfortable working with Cronin Ford employees. The sales associates were very knowledgeable about the cars. They were also straight forward about pricing. Overall the service was gre employees. The sales associates were very knowledgeable about the cars. They were also straight forward about pricing. Overall the service was great. I would recommend Cronin Ford to all my friends and family. More

I have been shopping around for a car for sometime and as soon as I walked into Cronin, I felt comfortable and at ease. I met with Joe, who was very easy to talk to, polite, friendly, not too pushy, and know soon as I walked into Cronin, I felt comfortable and at ease. I met with Joe, who was very easy to talk to, polite, friendly, not too pushy, and knowledgeable. He was an excellent sales person and made me feel secure in my decision. I would recommend Cronin to my family, friends, and co workers for sure. It's hard to find a good car dealership with polite and real salespeople. More

So after trying to deal with 2 other Ford dealerships to get my new F150, I walked into Cronin Ford not expecting anything more than what I received at the other 2 dealerships...bad service. To make this s get my new F150, I walked into Cronin Ford not expecting anything more than what I received at the other 2 dealerships...bad service. To make this short, the salesman Dave was a pleasure to work with, more than any other car saleseman I've ever worked with. They did A LOT of work to find me the truck I wanted and gave me a great deal on top of it. Kudos to Cronin Ford, I am recommending them (and Dave) to everyone who needs a new car! More

Picking a trusting dealership is important to me. I have been shopping around for a new car for a couple months. I have out of state friends that are involved with, own and work at dealers so I know how thi been shopping around for a new car for a couple months. I have out of state friends that are involved with, own and work at dealers so I know how this business works and the in and outs of buying a car. Many people want trust from the sales person and that is what Cronin Ford offers. Not only does the person you are dealing with makes you feel welcome, but every employee works together as a team. I give this dealership an overall rating of 5 meaning that they surpassed my expectations of a dealership and impressed me with their knowledge of vehicles and their clear explanation of financial options. I would recommend Cronin Ford to any one of my friends and family. More

I purchased a 2008 Mercury Mariner on 4/4/11 from this dealership. The initial dealing was fantastic. I found the vehicle online, called with a price I was willing to pay, they accepted that offer within dealership. The initial dealing was fantastic. I found the vehicle online, called with a price I was willing to pay, they accepted that offer within 20 minutes, I test drove it, and all paperwork was complete in less than 2 hours. On 4/6/11 my mother noticed the front bumper looked a little crooked. My boyfriend looked closer and confirmed screws were missing from the bumper and while searching the other side discovered a gash plus scuffs on the front passenger tire that had been Armoralled over. I called Dave and told him what we found. He gave a line about it being used and whatnot but said he would talk with his manager to see what they could do. 45 minutes later I hadn't heard back from him so my boyfriend and I drove back to the dealership to confront them (politely) about the tire being a safety issue. Dave was sitting at his desk playing on his cell phone which proved to me he had no intention of calling me back. I showed him the issues and the fact that the gash was down to the cross-hatching beneath the rubber. 15 minutes later we left with a promise that the tire and the bumper would be taken care of. The tire was replaced the next day with a used but serviceable tire and we took the car back in 4/11 when they fixed the bumper. Ultimately they made this ugly situation right and we'll be back because they made it right, but be VERY CAREFUL to FULLY INSPECT any car you buy from this dealership - even look at things you wouldn't normally look at, like making sure the bumper's fully attached! More

The sales and financing staff are professional and easy to deal with. Mike Monahan in sales and Nick in financing answered every question and put me in the car I wanted at the right price. They did every to deal with. Mike Monahan in sales and Nick in financing answered every question and put me in the car I wanted at the right price. They did everything they said they would. TJH, Montgomery More

I recently purchased a new 2011 Kia Rio 5 on March 29, 2011. I contacted the Cronin dealership via the internet that morning and to my surprise I received a call very promptly from a salesman named Ed 2011. I contacted the Cronin dealership via the internet that morning and to my surprise I received a call very promptly from a salesman named Ed Mackey. He was very courteous and friendly and I spoke with him and explained what I was looking for and he took information from me and said he would get back to me. To my surprise once again he promptly called me back with the info that I needed. My husband and I came down to the dealership that evening and met Mr. Mackey. Buying a new vehicle can be very stressful, but Mr. Mackey greeted us and began helping us right away. My whole experience there was anything but stressful or pressured. During the time we were there I found the vehicle that I wanted and the whole process went very smoothly. Everyone that we worked with or came in contact with was very nice and courteous. I came down the following day and Mr. Mackey took the time to go over all the options on my new vehicle and make sure I felt comfortable and answered every question that I had. I have had my new car a little over a week and love it. Earlier this week Mr. Mackey called me once again to follow up on my purchase and asked if I had anymore questions or if I needed any other assistance with anything. I have never had such a positive experience with buying a new car or working with a dealership. I would highly recommend Cronin Ford & Kia and Mr. Mackey to anyone that I know who may be looking to purchase a vehicle. I feel very comfortable in the fact that if I have any questions or need any service that I can call and will be taken care of right away. I would like to personally thank you once again and thank Mr. Ed Mackey for all of your help with the purchase of my new car and making it such a pleasant experience. Thank You, Jacqueline M. Hunt More

Service is great. Sales associates are knowledgeable and friendly. I would definitely recomend this dealership to others and my family already has purchased several vehicles from this dealership new and us friendly. I would definitely recomend this dealership to others and my family already has purchased several vehicles from this dealership new and used. We also take all of our vehicles here for service. More