Cronin Ford Kia

I wanted to get a lower monthly payment on a new vehicle so I stopped in at Cronin Ford to see if Julie was working. She was off but Tony H greeted me at the door and after speaking for a couple minut so I stopped in at Cronin Ford to see if Julie was working. She was off but Tony H greeted me at the door and after speaking for a couple minutes I was test driving an Ecosport ! He was knowledgeable about the cars on the lot, friendly and courteous I’ve purchased 2 cars from this dealership and both experiences were positive More

We had an 100% great experience at Cronin Ford! Found the exact truck we had been searching the internet for. Julie Young answered our call to the dealership, gave us details over the phone and held the the exact truck we had been searching the internet for. Julie Young answered our call to the dealership, gave us details over the phone and held the truck until we got to Ohio , 3 hours away! We so appreciated that she was not high pressure and was experienced in what she was selling. The truck that we bought was a "dream come true" and the experience was wonderful!! Thank you Cronin Ford!! More

Tony was so fast and determined to get me in my new Escape! I contacted him in the am and by evening I drove away in my new car. The other dealers near by lacked the persistence and timeliness that Tro Escape! I contacted him in the am and by evening I drove away in my new car. The other dealers near by lacked the persistence and timeliness that Troy had. We sent a few text back and fourth and that’s all it took. He made the experience an easy one. More

Started with a chat getting towing information from Tony Henegar. He was very responsive to all our questions. We went in for a test drive and drove home with a new F150. Tony took good care of us going ove Henegar. He was very responsive to all our questions. We went in for a test drive and drove home with a new F150. Tony took good care of us going over all the features before we left. He even helped us get the Ford Pass app loaded and configured. I don't remember the names of everyone we spoke to that night but everyone was very pleasant. There was never any sales pressure. This was our third visit to Cronin Ford in our search for a new truck and it was very nice to be met by someone at the front door every time we arrived. More

Bought our fourth vehicle from Cronin Ford. Worked with Joe Henegar, a top notch professional that works hard for the customer to meet their needs. Also worked with Jeremy in finance who takes his time to Joe Henegar, a top notch professional that works hard for the customer to meet their needs. Also worked with Jeremy in finance who takes his time to find the best financing possible. A great team and asset that any business should be proud to have as employees! More

Just had the best experience buying a used Sedona from Tony Henegar at Cronin Ford! I'm generally opposed to car dealerships and salespeople, but what I wanted wasn't available through the options I'd ot Tony Henegar at Cronin Ford! I'm generally opposed to car dealerships and salespeople, but what I wanted wasn't available through the options I'd otherwise prefer. I'd done my research, found a good possibility for my vehicle at Cronin Ford through an online search, and reached out via the dealer's website chat feature at 6:20 a.m. on a Friday morning. Tony responded immediately!! There weren't even pictures up yet of the vehicle, but when he arrived at the dealership that morning, he went out in 26 degrees and took a full video for me. We live 1.5 hours from the dealership, and had a child's birthday party to host, so I scheduled to test drive the vehicle late on a Saturday afternoon. We arrived, Tony was professional and helpful, we test drove the vehicle and decided to purchase, and then I learned from Zack Young who handles signing all the papers that two other buyers had wanted the vehicle earlier that day, preapprovals in hand... Tony had held the vehicle for me to look at first! I was beyond grateful! Zack was great to work with, as well. I traffic in details, and he was patient handling all my detailed questions. Despite the drive, I would absolutely be happy doing business with Tony and Cronin Ford in the future. Highly recommend! More

Was very pleased with the Cronin dealership in Harrison. Our sales rep Toni Heneger was very helpful and attentive. Would highly recommend and do business with them again. Our sales rep Toni Heneger was very helpful and attentive. Would highly recommend and do business with them again. More

Great experience at Cronin. Tony was extremely helpful, listened to my wife's wishes, did everything he could to help out. No pressure at all. listened to my wife's wishes, did everything he could to help out. No pressure at all. More

I love my new Ford Escape! Everything was great. Julie Young, Sales, was amazing. She helped me pick out the perfect vehicle. She also spent extra time going over all of the features and FordPass. Jeremy Young, Sales, was amazing. She helped me pick out the perfect vehicle. She also spent extra time going over all of the features and FordPass. Jeremy Greer, Finance, was awesome. They were both so helpful. They made sure that purchasing a new vehicle was such a smooth and easy process. I'm so happy! More

Please be careful when dealing with Jeremy Thaler finance manger. I blame myself for not looking over each paper and trusting him. He fans out the paperwork so you only see the top page. Again my fault for n manger. I blame myself for not looking over each paper and trusting him. He fans out the paperwork so you only see the top page. Again my fault for not going through each page. I was offered additional coverage and told the cost was $2959. We decided to put another $3000. down to cover this cost and not raise our monthly payment amount which was suppose to be for 72 months. However there was additional separate costs for this coverage of $2500. That we weren’t aware of. To cover up the costs he changed our loan to 78 payments without saying anything. 78 months was not an option we were offered.I believe they were also suppose to subtract our trade in value before they calculated the sales tax amount and they did not. He offered us 72 or 75 months financing and we said 72. You don’t get any papers on the financing everything is on a usb drive so until you get home you can’t review the papers and break everything down. Again I blame myself for trusting him and not checking each sheet. I realize being older doesn’t make you smarter maybe just more trusting of people. Final thought read every paper before you sign . Don’t be like me and my wife. Happy with the vehicle not the deception by Jeremy. More