Cronin Ford Kia

Purchased used Cronin Ford has always been my go to dealership.They are very nice people and never make you feel pressured into anything. They work hard to make sure Cronin Ford has always been my go to dealership.They are very nice people and never make you feel pressured into anything. They work hard to make sure your getting exactly what you want. More

Car buying experience Great car buying experience, staff friendly, knowledgeable, and made the whole process easy! Would definitely recommend this dealership. I was plea Great car buying experience, staff friendly, knowledgeable, and made the whole process easy! Would definitely recommend this dealership. I was pleasantly surprised at how easy the whole experience was! More

Mislead/car filthy dirty/headboard was falling down. The car was filthy inside and tires bald. Non of this was disclosed on the phone. We drove 2 hours and wasted our time. The cars inside headboard was The car was filthy inside and tires bald. Non of this was disclosed on the phone. We drove 2 hours and wasted our time. The cars inside headboard was falling down or off, the car was muddy and had trash in the back seats. Empty juice drinks. grass clippings and mud on the seats.. You can not expect to sell a car that is filthy and has bald tires. Finance Mgr. was rude and not even offered to see any other vehicle after driving 2 hours. Will never ever recommend this dealer to anyone! More

Wow amazing Matt was the best will be back I'm super happy with my buy an the employees there service department is also amazing..thanks Cronin Matt was the best will be back I'm super happy with my buy an the employees there service department is also amazing..thanks Cronin More

Short handed! I went to Cronin Ford a few weeks ago on a day they were short handed. The service that I recieved was excellent. The salesman that I met Tony Henega I went to Cronin Ford a few weeks ago on a day they were short handed. The service that I recieved was excellent. The salesman that I met Tony Henegar did a terrific job. As a loyal Ford owner I expect nothing but the best and I was not letdown. More

Crooks charged me $1,600 more than the car was priced I talked to Jude Drechsler online and through texting when I arrived I was dealing with another man whom I agreed to buy the escape. I was told I had I talked to Jude Drechsler online and through texting when I arrived I was dealing with another man whom I agreed to buy the escape. I was told I had to deal with Jude since I talked to him first online. I was not happy. Jude was very forgetful and messed up entering information in the computer and was just a bit weird. but anyways I bought a 2008 ford escape from this dealer on 6-13-15 internet sales price was $9,407. nothing that I agreed upon was correct in the end when I got home and looked over every detail. While at Cronin Ford Zach Young and Jude (whom was a NEW sales guy Horrible) presented to me the sales price of $9,407 for 36 months with monthly payments of $280. They didn't tell me a APR so I asked what it was it took 20 minutes for Zach to come back to tell me he THINKS it is .25 %. Remind you this was with $5,000 dollars down payment. Tony Schirmer the guy I signed all the paper work with before walking out the door didn't explain my payments or anything I had to ask when my first payment would be due. After getting home and looking over every thing closely I seen they charged me $10,997 for the price of the vehicle before any fees or taxes were added. After my $5,000 down payment I Financed $7,067.79 which is actually much more than it should of been because of them adding $1,600 to the price of the vehicle so I paid more in taxes ect. My payments ended up being $259.08 for 36 months with a .19% APR. Nothing adds up from what the sales people told me to what I actually ended up with. I am satisfied with my vehicle but I am not satisfied with Cronin Ford and I would not recommend them. I also contacted Jude the day after my purchase on the pricing not being what we discussed and he told me he wouldn't be back in the office for three days he would have a manager contact me when he got back. That same day I E mailed a manager myself and he responded the next day he would look into it and I never heard back from him nor Jude. The manger said in the E mail that it might of been a extra fee that the Finance company charged for excepting me because of my credit score. I'm not stupid that would of been added and explained and it's not this is the Price of the Vehicle before any fees or taxes are added. also obviously the APR is what the finance company is charging for giving me the loan hence the lower your credit score the higher your APR will be. Because the Dealer charged me $1,600 more on the vehicle I paid more on taxes, I had to finance more than I should've had to which made my payments more than they should've been which in the end thanks to them I will end up paying over $2,000 more than I would of if they didn't pull a move on me. Not great service. DO NOT LEAVE CRONIN FORD WITH OUT READING OVER EVERY THING WITH YOUR PAYMENTS, THE APR, THE TOTAL AMOUNT CRONIN FORD IS CHARGING YOU FOR THE VEHICLE BEFORE ANY OTHER FEES AND EXTRAS ARE ADDED VERY IMPORTANT. IF THEY DID THIS TO ME THEY ARE DOING IT TO OTHERS SO PAY ATTENTION.......... More

Great car buying experience I was very impressed by our salesman, Joe Heneger. He responded to my questions promptly, was friendly, helpful and not pushy at all. When I arrive I was very impressed by our salesman, Joe Heneger. He responded to my questions promptly, was friendly, helpful and not pushy at all. When I arrived from Warsaw, IN for the appointment with Joe, he already had the car parked in front of the dealership so we could look at it right away and test drive it. I really appreciated the fact that Joe knew our time was valuable and worked to make the whole process smooth. The finance manager, Jeremy Greer worked to get me the best interest rate and the financing went smoothly and quickly. The sales manager, Justin Love worked to give me a great price on my car. I traveled from Warsaw, Indiana to Harrison, Ohio to look at the car and I would definitely do it again. It was the best car buying experience I've ever had. Belinda from Warsaw, IN More

Fast and easy! Quickly took care of us and no pressure to buy! Joe is a great asset to Cronin Ford. If or when we are in the market for a new vehicle will definitel Quickly took care of us and no pressure to buy! Joe is a great asset to Cronin Ford. If or when we are in the market for a new vehicle will definitely hope to deal with him. Will be referring others who are looking to buy to try Cronin Ford and ask for Joe More

Bad deal turned good! I bought a car which turned out to be a big problem. I was very unhappy with it. One of the salesman took it upon himself to help turn a bad deal into I bought a car which turned out to be a big problem. I was very unhappy with it. One of the salesman took it upon himself to help turn a bad deal into something great. What great customer service!! More

No hastle, no pressure, no gimicks! I am very pleased with the service that Cronin Ford has instilled in their team members. I dealt with Joe and found an exceptional Sales Man with inte I am very pleased with the service that Cronin Ford has instilled in their team members. I dealt with Joe and found an exceptional Sales Man with integrity and honesty. I will be a repeat customer and give the gift of referring to anyone that is looking to purchase a vehicle. Thank you for all of your help! More