Cronin Chrysler Dodge Jeep Ram

Very disappointed with the sales team at Cronin. We are looking to trade in our Jeep for a Grand Cherokee and have been shoveled every which way for the last week. Unfortunately, they lost a sale because o looking to trade in our Jeep for a Grand Cherokee and have been shoveled every which way for the last week. Unfortunately, they lost a sale because of their performance. Last week, we went to get our Jeep Wrangler appraised and Laith told us they were short staff and finance was backed up so they took the vin and miles off the Jeep and said we would receive a phone call on Monday with a quote. We completely understood because we did not have an appointment and the service industry is short staffed. No call Monday, NO CALL TUESDAY. I called Wednesday and started working with Benny. I gave him all the info and he said they mo longer had what I was looking for on the lot but he would find one. Friday he said he found one at another dealer and he could have it Saturday. His manager Bob called Friday night and tried to persuade us to a vehicle on his lot and we did not feel it meet our criteria. So I said I would like the one they could get from another dealer. I was told we would get a call in the morning. I received a text asking how I liked the one sent Friday night. I explained it was over our price range and didn’t for our needs and that we still wanted to go forward with the other car and that we looked forward to making a deal. Later in the day, I texted to see if the Grand Cherokee would be in by 4 and I was told they didn’t know what delear had it or where they were getting it from. A while later they said the other dealership wasn’t answering their calls. When I inquired about the name and number so I could try to call I was told, “ I don’t know from the sales associate.” I called at 5:30 knowing they closed at 6 and Evan took my call and said he would try to figure everything out and that I would receive a call from Bob before he left for the evening. Surprisingly he never called. If you’re looking for loyal service this isn’t the dealership you should go to. Very disappointed with their lack of communication and professionalism. More

Me and my husband just recently got a jeep gladiator here and we love it! They got us out of our current lease and not only met our needs as far as price but actually beat our asking price with an even bette and we love it! They got us out of our current lease and not only met our needs as far as price but actually beat our asking price with an even better rate! Very happy with our experience! Ryan helped us and did a wonderful job! More

Very helpful and respectful of my needs.No hassle lease Very helpful and respectful of my needs. No hassle lease return and got me into my next car. Very helpful and respectful of my needs. No hassle lease return and got me into my next car. More

Great experience buying our pre-owned truck here.They Great experience buying our pre-owned truck here. They have got their process down, and work efficiently as a team. Fair, friendly, and honest deal Great experience buying our pre-owned truck here. They have got their process down, and work efficiently as a team. Fair, friendly, and honest dealership. More

Bought a used ranger 1 month ago and it will be in the shop for the second time. Overfilled my oil twice by 1.5 qts. Didn't change antifreeze that I requested until I pointed it out. In 3 weeks I drove it shop for the second time. Overfilled my oil twice by 1.5 qts. Didn't change antifreeze that I requested until I pointed it out. In 3 weeks I drove it 3 days . Never again. More

Today 6/3/2021 I took my wife’s jeep in for a oil change service department did a excellent job letting me know that her wrangler was in very good condition needed nothing as I waited for the oil change to service department did a excellent job letting me know that her wrangler was in very good condition needed nothing as I waited for the oil change to be done I looked around thinking of purchasing a new truck not one sales person greeted me they looked passed me as I looked at almost everything on their lot mostly 20 something year old sales people working there they could have made a quick easy sale I asked sales manager why wouldn’t anybody want to help me he tried to give me a million excuses my rant is over definitely not buying from them More

Cronin cdj was a great dealer to work with i had a Cronin cdj was a great dealer to work with i had a unique situation which became more unique and they went out of the way to make things happen so wi Cronin cdj was a great dealer to work with i had a unique situation which became more unique and they went out of the way to make things happen so wish them the best More

Sara and Bradley made this the easiest car buy ever. They are exceptional employees. I would highly recommend for your next purchase. Matt Tammy Maxwell are exceptional employees. I would highly recommend for your next purchase. Matt Tammy Maxwell More