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Cronin Chrysler Dodge Jeep Ram
Lebanon, OH
219 Reviews
Cronin has been family owned and operated since 1945. We strive for an exceptional customer experience by focusing on integrity, professionalism, and value. Our salespeople are not commissioned, giving the customer confidence that they will be treated fairly throughout the process. We would be excited for the opportunity to earn your business and relationship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 219 reviews
September 15, 2022
Quick and easy. No hassles or hounding. They also delivered to my house and completed the paperwork without having to stay in a showroom all night. Very convenient. No hassles or hounding. They also delivered to my house and completed the paperwork without having to stay in a showroom all night. Very convenient. More
by GairyS
Employees Worked With
Ryan Johnson
September 01, 2022
BJ sold my boyfriend and I a 2021 Ford Bronco. He was super helpful and very knowledgeable on the cars we looked at. He made the process super easy and i’d highly recommend visiting BJ from Lebano He was super helpful and very knowledgeable on the cars we looked at. He made the process super easy and i’d highly recommend visiting BJ from Lebanon Cronin CDJR. More
by Ashley
Employees Worked With
Brian Foster
September 01, 2022
This dealership always has hands on deck ready to help all customers! I will forever recommend salesman Benny Velazquez to all my friends and family! all customers! I will forever recommend salesman Benny Velazquez to all my friends and family! More
by bwee23
Employees Worked With
August 31, 2022
Easy going and smooth process. Quick easy and Ryan and Dimitiri were willing to work with me in order to ensure I got the vehicle that my family needed. They didn’t try to up sale Quick easy and Ryan and Dimitiri were willing to work with me in order to ensure I got the vehicle that my family needed. They didn’t try to up sale me and they were honest about there pricing. I will definitely buy my next vehicle from this dealership. More
by Db
Employees Worked With
Demitri Hooks, Ryan Johnson, Buffy Stover, Evan Iding
August 31, 2022
They had a lot of cars to pick from. Benny was very helpful. He was honest and not pushy. He took his time to explain everything. The business manager was very easy to talk to as well. Benny was very helpful. He was honest and not pushy. He took his time to explain everything. The business manager was very easy to talk to as well. More
by T Trogdlon
Employees Worked With
August 30, 2022
Benny was totally awesome during my ordering process, my time was his time, never rushed, and he followed up regularly, keeping me in the loop during the build and transportation tracking to delivery, could time was his time, never rushed, and he followed up regularly, keeping me in the loop during the build and transportation tracking to delivery, couldn’t have asked for a better experience. I am glad Bryan hooked me up with him for this transaction… Thank you, Bryan, Benny, and Evan More
by choerth
Employees Worked With
July 11, 2022
Cronin CDJR provided us with an extremely pleasant sales experience that made us switch from Ford & Chevy to purchase a Ram 1500. In all my years of car shopping this was the "best experience ever"...custo experience that made us switch from Ford & Chevy to purchase a Ram 1500. In all my years of car shopping this was the "best experience ever"...customer came first, polite, well mannered, non-pushy, knowledgable salesman ((Tony Kayrouz)). All the people throughout the facility were extremely friendly, professional & of nice appearance. You've successfully gained a new Dodge customer, thx Dave & Amy V More
by davestfamily
Employees Worked With
Tony Kayrous
July 07, 2022
Ever have your rear fender fly off while driving on the highway? Well..... If you want that to happen, shop at Cronin. Plus, they will accuse you of having a collision, and reject any repairs that need to highway? Well..... If you want that to happen, shop at Cronin. Plus, they will accuse you of having a collision, and reject any repairs that need to be done. Luckily, my young kids were not in the car when this happened, or my youngest may have 1 less leg. (Not joking) This happened 6 short weeks after taking my piece of xxxx 2020 Wrangler off the lot. They were practically selling it as a "new" vehicle. Promised a "clean" 135 point inspection. But while test driving it, the front fender was missing some clips to hold it secure. Just like a bad ex, I should of seen the red flags. Just days after purchasing it, I had other safety issues with the vehicle. Light harness too long and dangling between the radiator and fan, no air dam, turn signals stopped working, and the list goes on. And I was told they replaced the wipers...... Negative, ghost rider. Do yourself a favor, and shop elsewhere. More
by jnpeters
Employees Worked With
Robert
